Fera Product Reviews App for Shopify

Fera Product Reviews App

Build trust with automated photo and video reviews

Rating

4.7

feedback

1,922

Reviews

chart

#3,259

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    11%
  • Less than a day
    22%
  • Less than a month
    22%
  • Less than a year
    31%
  • More than a year
    13%

Reviews Summary

The reviews for the Fera app on Shopify are mostly positive, highlighting great customer support, ease of use, and effective functionalities. Users appreciate the app for its seamless integration with Shopify, automated review import process, and versatile customization options. The customer service team is praised for being responsive, helpful, and going above and beyond to assist users with any issues. However, there are some negative aspects mentioned in the reviews, such as occasional glitches with widgets, slow performance, and challenges with translations and review management. Some users also expressed concerns about changes in pricing and server issues affecting review display.

Highlights

Positive feedback on customer support, ease of use, and integration with Shopify
Praise for automated review import process and versatile customization options
Appreciation for responsive and helpful customer service team
Issues with occasional glitches, slow performance, and challenges with translations and review management
Concerns about changes in pricing and server issues affecting review display

Rating Breakdown

  • 5
    95% (1,829 ratings)
  • 4
    2% (45 ratings)
  • 3
    0% (4 ratings)
  • 2
    0% (7 ratings)
  • 1
    2% (35 ratings)

Reviews with Text

  • 93% (1,785)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 31, 2026

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

May 28, 2026

Needed some help navigating widgets, and helping get some page formats aligned and Roel was very helpful and patient with me. My goals was to create a testimonials page and have all of testimonials be in one place where customers and find out for themselves what people were saying about my products and services. Thank you Fera

Using app

About 5 years

Total reviews

3

Average rating

5.0

5 / 5 Share

May 25, 2026

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 25, 2026

Fera has been a great addition to my Shopify store. Any issue I have had I have either chatted or emailed with them and they answer right away - yes with real people. They immediately attended to the technical issues I had and fixed everything up very quickly. It is a user friendly app and reasonably priced. Highly recommend.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 19, 2026

Great customer support. I really appreciate you all!

Using app

Over 4 years

Total reviews

4

Average rating

5.0

All reviews

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