Fera Product Reviews App
The reviews for the Fera Reviews Shopify App are mostly positive, highlighting the excellent customer support provided by the team. Users appreciate the responsiveness and professionalism of the support staff, who go above and beyond to assist with setup, customization, and troubleshooting. The app itself is praised for being user-friendly, easy to use, and offering a variety of customization options for displaying reviews on the store. However, there are some negative reviews mentioning issues with server slowness, complicated translations, and limitations in review management functionalities. Some users also expressed concerns about pricing changes and ongoing technical issues.
Review RSS feed
has been using this app more than 7-8 years now - never disappointed and to the point well structured app - really recommended
Terrible support, just your typical answers, no actual real person on the other end it seems to address issues. They got greedy. They want $828 per year. Oh yeah, that's their discounted price as well!
Excellent customer support! Holden went above and beyond to help me transfer my reviews from my previous store to Shopify. He was responsive, professional, and made the entire process incredibly easy. He even provided a backup CSV file and ensured everything was working correctly. I truly appreciate the support and highly recommend Fera Reviews.
Customer support is very good. They guided me well in fixing the issues with my app setup. I would highly recommend this app.
Have been using Fera for a couple years and it's been wonderful! And the cherry on top is that their support team is SUPER responsive and has always been helpful. Definitely recommend.
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