Fera Product Reviews App

July 12, 2024

12.07.24 Update: habe die App leider wieder gelöscht. Die Mailvorlagen werden immer wieder von der Du-Form in die Sie-Form convertiert, wenn die Dashboard-Spracheinstellung auf Deutsch ist. Support konnte es trotz ehrlichen Bemühens leider nicht lösen. 10.07.24 Die Fera App ist genial gemacht. Habe nach einer Bewertungs-App gesucht, die leistungsfähig und doch einfach zu bedienen ist, ohne zu sehr ins Geld zu gehen. Alles drei leistet Fera vorbildlich! Innerhalb von 5 Minuten hatte ich die ersten Rezensionen auf meiner Landingpage eingebunden. Echt stark.

June 3, 2024

I changed my review from 5 stars to 3. Why is it so difficult to send emails in different languages? In the end I found out how, different campaigns with different triggers, but then the systems keeps on sending the client to my home page in another language. Does anyone have a good expierence with a review plugin that is multilingual?

June 25, 2023

So easy to use, downloaded and installed and set up in just a few minutes, used the Youtube video to show me how to do it. Changed my mind, what a pain to use. Hard upsell.

May 29, 2024

This App got more annoying and obstructive the longer I used it. The monthly limit on the Free plan needs to be much bigger, especially when compared to other, better Apps such as Judge.me. This monthly restriction soon results in constant emails from Fera saying you've exceeded your plan and need to upgrade, and cost me many reviews at Christmas time. Fera also 'auto created' a default Incentive discount of £5 off, which meant I lost money when it was used. Very annoying. I didn't even know about it until too late. I may have considered upgrading, but it jumps to £29 a month - meaning it costs more than Shopify itself!! Where do these people get their numbers? It's way too expensive. Finally, when I tried to Export my reviews, this auto action was also Blocked by Fera - something that made me even more determined to replace the App. Instead, you receive a message saying 'a member of the Fera team needs to review it' and that 'if you don't hear from them contact support' etc. etc. Disappointing.

Dec. 19, 2022

For some reason this app ignores store configuration and lists product prices in USD. Nowhere in the app configuration could I find a resolution for this.

Dec. 31, 2020

2 of 3 widgets are not working at all. Worst support ever. At first, they try to tell you the problem is on your side, than do nothing and totally forget about the problem. Then someone else connects and it all starts again from scratch. I am trying to explain all the problems every day again.

Oct. 22, 2018

I just used it and doesn't work in my shop. I made all personalization to make appear it in my shop but nothing

Aug. 28, 2018

i still looking and test

July 4, 2018

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May 31, 2018

It started to work and then disappear,,, what happened ? it is the second time with another store

May 16, 2018

I'm Not liking. cuz I have no clue how to use it right! when I ativated it was showing in my 100 products at the same time. I havent find how I DO IT JUST FOR ONE PRODUCT WHEN WILL BE RUNING ADS. so Im pretty sure will cancel it. Its not that easy to beginners

April 20, 2018

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April 6, 2018

This app is ok if you use in consecutively / It just did not fit my theme! the interface is not up to date to me and it made my site look cheesy. It also stalled each time i try to view the dash board. I just mainly use it to track traffic. If I could give 2 1/2 I would but you can't do half stars. This is just my person opinion. I suggest trying out the app and make a judgement for yourself. Everyone's experience is their own. What doesn't work for me may work for you. Good Luck on Your Shopify Journey!

Jan. 20, 2018

I wish it had a function where you can customize the option where the customer is looking at the product