JourneeRainn Apparel review for Fera Product Reviews App

May 6, 2021

Holden in customer service was right on time with my request at the most frustrating time. Not knowing he was actually going to get back to me so quickly, I was speaking with Shopify customer service and they were giving me other app options I could choose from...I was so close to deleting this app. It was because I was in my emails and saw that I actually got a response, and from the first email back to me, he showed that he was initiating fixing my issue and it was just for me to confirm if the change had been made. I appreciate companies like this to provide a fast turn around, cause I could've lost a good company at the peek of my frustrations. Thanks so much for your help even in the late night here. I appreciate 100%.