All reviews

Rating Breakdown

  • 5
    81% (381 ratings)
  • 4
    11% (54 ratings)
  • 3
    4% (21 ratings)
  • 2
    1% (3 ratings)
  • 1
    3% (13 ratings)
Review RSS Feed Review RSS Feed

1 / 5 Share

Sept. 11, 2024

Have to install a browser extension to use the app. Can't bundle with other collections. We sell bikes and want to offer locks etc but we can't with this app.

Using app

2 minutes

Total reviews

1

Average rating

1.0

1 / 5 Share

Aug. 23, 2024

Stupid App do not use this worthless

Using app

7 minutes

Total reviews

1

Average rating

1.0

Developer Reply

Hi there, I sincerely apologize for any inconvenience you may have experienced. Since you haven't reached out to our support team yet, could you kindly share more information about your current situation? We would greatly appreciate any error messages or screenshots to help us better understand and address the issue. Sincerely, Dan

1 / 5 Share

Aug. 20, 2024

DO NOT GET THIS APP. Even after removed it was giving customer discounts and i had to reinstall app to turn them off. Features no not work and supoort dont help! If you install you it will still discount meaning customers have been able to access discounts that shouldnt be active!

Using app

2 months

Total reviews

1

Average rating

1.0

Developer Reply

Hi there, This is Dan from Fether Support Team, and I am so sorry for the inconvenience caused to you. As we recommended previously, and since we did not receive a response via multiple support tickets, please ensure that all active discounts created by our app are deactivated to avoid potential financial loss before removing the app. For optimal results, we suggest unpublishing all bundles, as this will enable our app to deactivate them automatically. You can find this information in the "Discount" section of the app for your reference.

1 / 5 Share

June 9, 2024

very bad app, you will waste your time in vain

Store

Luxdiva

Using app

29 days

Total reviews

7

Average rating

3.3

Developer Reply

Hi there, As we discussed via email, I wanted to let you know that the feature request you mentioned has been added to our development roadmap. We are actively working on it and aim to include it in our next version release. Your patience and understanding are greatly appreciated. Best regards, Fether Team

1 / 5 Share

May 11, 2024

Doesnt work

Using app

13 minutes

Total reviews

2

Average rating

3.0

Developer Reply

I sincerely apologize for any inconvenience you may have experienced. Since you haven't reached out to our support team yet, could you kindly share more information about your current situation? We would greatly appreciate any error messages or screenshots that can help us better understand and address the issue. Sincerely, Dan

1 / 5 Share

March 18, 2024

preenchi o check list de loyalty, esperei varios dias para poder editar e customizar a página e agora fui ver se tinha dado certo e vi que voltei ao estagio inicial, como se não tivesse feito nada.

Using app

6 days

Total reviews

1

Average rating

1.0

1 / 5 Share

Feb. 22, 2024

Using app

5 days

Total reviews

2

Average rating

3.0

Developer Reply

Hi there, I sincerely apologize for any inconvenience you may have experienced. Since you haven't reached out to our support team yet, could you kindly share more information about your current situation? We would greatly appreciate any error messages or screenshots that can help us better understand and address the issue.

1 / 5 Share

Feb. 3, 2024

"To edit content and settings, please become a Loyalty member." I become loyalty member "To edit content and settings, please become a Loyalty member." It's a never ending loop. Also, EVERY product needs to be added MANUALLY to a bundle... A bundle with Shirt + Pants should automatically also be Pants + Shirt. But no, I have to configure a seperate bundle. Why? Nobody knows... This is insane. This means double the work and an overload of product bundles. I don't get it. Also pricing is very misleading. Apparently you have to pay 99$ a month if you want unlimited orders, but they don't say how many are included in the other plans.

Store

My Store

Using app

About 3 hours

1 / 5 Share

Feb. 3, 2024

I don't know why you put the application like this if you do not agree to join the loyalty program that you linked to personalization and disrupt people's businesses! The worst experience I've ever had!

Using app

About 2 months

Total reviews

1

Average rating

1.0

1 / 5 Share

Feb. 1, 2024

doesn't even work. dont waste your time

Using app

About 3 hours

Total reviews

1

Average rating

1.0

Developer Reply

Hello there, I sincerely apologize for any inconvenience you may have experienced. Since you haven't reached out to our support team yet, could you kindly share more information about your current situation? We would greatly appreciate any error messages or screenshots that can help us better understand and address the issue.

1 / 5 Share

Jan. 16, 2024

Não funciona

Using app

About 1 hour

Total reviews

3

Average rating

3.7

Developer Reply

Hello there, We apologize for any inconvenience you may have experienced. As we noticed that you haven't reached out to our support team, we are proactively following up via email. Kindly check your inbox and respond at your earliest convenience, so we can provide the best assistance. We look forward to hearing back from you.

1 / 5 Share

Jan. 7, 2024

they dont even give you customisation option and there is something called loyalty program which they never approve, which can unlock some feature. Support is the worst part.

Store

AMAZG

Using app

6 days

Total reviews

10

Average rating

4.2

Developer Reply

Hi there, We're genuinely sorry to hear about your negative experience. We strive to offer excellent support, and your feedback will be instrumental in helping us enhance our support services. If you have specific details or suggestions on how we can address these issues, please feel free to share them. We're committed to making necessary improvements and ensuring a better experience for our users. We look forward to hearing back from you.

1 / 5 Share

Dec. 4, 2023

je n'arrive pas à supprimer mon commentaire votre application bug. Je vois que vous vérifiez les commentaires avant de les poster alors s'il vous plaît refusez celui ci je n'arrive pas à le supprimer

Store

Y-SIDE

Using app

About 2 hours

Total reviews

3

Average rating

3.7

Developer Reply

This is Dan from Fether Support Team, and I am so sorry for the inconvenience caused to you. Since you haven't contacted our support team regarding this issue, could you please provide more details about your current situation? Any error messages and/or screenshots would be greatly appreciated.