Uploadly ‑ File Upload
File Upload - Let customers upload files to order (Shopify)
Rating
4.4
feedback
58
chart
#972
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
3%
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Less than a day
12%
-
Less than a month
43%
-
Less than a year
31%
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More than a year
5%
Reviews Summary
The reviews for the Uploadly app are mostly positive, highlighting the excellent customer support provided by the team. Customers appreciate the quick responses, knowledgeable assistance, and willingness of the support team to go above and beyond to resolve issues. The app itself is praised for its functionality, ease of use, and effectiveness in allowing customers to upload images seamlessly. However, there are some negative reviews regarding pricing concerns, lack of notifications for plan limitations, and instances where the app caused issues on the store. Overall, Uploadly seems to be a valuable tool for businesses looking to streamline file uploads and enhance customer experience.
Highlights
Review RSS Feed
All reviews
July 25, 2025
Merci pour votre aide à la mise en place de votre app sur ma boutique je suis 100 % satisfait de votre aide et du fonctionnement de l' app qui correspond entièrement à mes attentes ;) Je recommande !
July 21, 2025
I attached my shopify lini to my TikTok page. When my customers access my shopify store through the link on TikTok they are not able to add images. They have to tap the 3 dots at the top right corner then select 'open in browser' before they can actually add images.That is too many steps. This needs to be fixed. Until then, Im out.
Thank you for your feedback! We understand your frustration and would like to briefly explain the issue: Unfortunately, the problem is due to TikTok itself. When customers access your Shopify store via the link on TikTok, it opens in TikTok's embedded browser, which doesn't support all features on some devices, especially on Android. As a result, they may need to tap the three dots in the upper right corner and select “Open in Browser” to upload images. I have personally tested this on an iOS device, and the issue does not occur there. You can see this in the following video: https://www.loom.com/share/cf1c64e656f4472a86ac59e87809c232 The issue mainly occurs on Android devices in the TikTok Browser and is due to the limitations of the TikTok browser. Unfortunately, we have no control over this. We would kindly ask you to reconsider and amend the review, as this is not an error on our part and is something beyond our control. As you also mention in your new upload app on your website, it doesn't work on Android either. Thank you for your understanding!
June 12, 2025
This App offers incredible support, I really recommend it if you need to upload and crop the pictures in round and ratio. After trying and comparing with other kind upload App, I will say this is the best. Thank you Ann Louisa, you are the best!
March 31, 2025
Ich kann Uploadly nur wärmstens empfehlen! Die App funktioniert problemlos und bietet eine tolle Lösung für meine Bedürfnisse. Besonders hervorheben möchte ich den exzellenten Support. Im Gegensatz zu vielen anderen Services, die nur mit KIs arbeiten, bekommt man hier schnell und kompetent Hilfe von echten Menschen. Das hat mir enorm viel Zeit und Stress erspart. Einfach klasse, wenn der Support so zuverlässig und hilfsbereit ist. Absolut empfehlenswert!
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