Uploadly ‑ File Upload
File Upload - Let customers upload files to order (Shopify)
Rating
4.9
feedback
94
chart
#912
All reviews
Rating Breakdown
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July 26, 2024
charged when i uninstalled
Hey Segavo, We kindly ask you to recheck your review. You subscribed to the Uploadly Service on June 25 and canceled on July 4. Naturally, there will be one charge for the installation. Anna from the Uploadly support team has also explained this to you, but we haven't heard back from you. Please note that leaving a misleading review can have legal consequences. We kindly request that you get back to us soon so we can find a solution that is satisfactory for both parties. If you forgot to cancel earlier, that's not a problem—we are here to discuss it, but we need you to respond to our emails. Thank you very much, and we hope to hear from you soon. Otherwise, we will need to contact you by post with legal assistance. Best regards Uploadly Support
Sept. 9, 2022
The worse app. Don't download it. They force you to pay immediately without trial and their app is very bad.
Hey, we saw that you had trouble by using our app. You already installed and deinstalled the app few times over a longer period of time. Thatswhy there was no longer a trial or free version for you available. Please see Screenshot here:https://www.dropbox.com/s/nd0rregpd5836zs/Bildschirmfoto%202022-09-09%20um%2018.54.41.png?dl=0 If you had contacted us earlier, then we would have set up the app correctly for you. We have 24/7 customer support, so no need to leave a one star review. Just ask and we will do the Setup for you at any time. You have to understand that sometimes it's required to first ask the support to help you out. Because each theme and onlineshop is different. The code behind your store is always different. We have send you a developer request to help you out and to help you with the setup of the app. Unfortunately, you declined this request, so we could not help you. We working hard with our team! Thanks Anna
Nov. 3, 2021
It looked like a greate app but it did not work on my store and the customer support service never answered to my questions.
Hey, thanks for your review. We didn't got an email from you. We have send you now a developer request. Thank you very much. If you need any further assistance, please let us know through the App.
Oct. 5, 2021
Ich habe diese App verwendet wegen der Upload Funktion , für ein personalisiertes Produkt , wenige Tage später hat sich die Funktion von selber entfernet und Kunden konnten auch nichts mehr hochladen , deswegen habe ich die App deinstalliert und seit dem kommt bei mir auch das neu laden von der Produktseite. Also wenn ich auf mein Produkt klicke tut es automatisch ohne pause die Seite neu laden. Normalerweise schreibe ich keine Schlechten Bewertungen aber diese App würde ich niemanden weiter empfehlen.
Hallo, vielen Dank für deine Bewertung. Leider hast du kein Support Ticket eröffnet. Das Upload Feld ist kostenlos bis 25 Uploads für Entwicklungszwecke. Werden die 25 Uploads überschritten, deaktiviert sich das Feld. Weiterhin wurde dein Shop geschlossen und wieder eröffnet ohne einen App Plan auszuwählen. Daher ist diese Bewertung unangebracht.
Oct. 3, 2021
Useless App. Also, it crashed my store as well, after installing the app my product is not working properly. It keeps refreshing again and again.
Dear Customer, this rating is unfortunately misleading. The performance of our app is monitored around the clock by our developers, as well as support is available around the clock and any errors are fixed in an average of 30 minutes. When using external themes and other apps that overwrite products, there may be glitches that our team will be happy to fix. Next time just try the official way instead of writing an unfounded review. Best thanks and greetings Inspon Team