File Upload & Image ‑ Uploadly
File Upload, Photo Upload, Image Upload for customized orders.
Rating
4.6
feedback
69
chart
#1,152
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
4%
-
Less than a day
12%
-
Less than a month
33%
-
Less than a year
41%
-
More than a year
9%
Reviews Summary
The reviews for this Shopify app are mostly positive, highlighting the excellent customer support provided by the team, particularly mentioning Pascal and Anna. Users appreciate the app's functionality in allowing easy image uploads for customization. Positive themes include quick and efficient customer service, ease of setup, and the app's effectiveness in streamlining operations. However, there are a few negative reviews that mention issues with pricing, lack of notifications, and technical glitches. Some users also expressed dissatisfaction with the AI chatbot support.
Highlights
Review RSS Feed
All reviews
April 22, 2026
I really like this app. Never had any issues. Pascal was incredibly helpful in solving a tricky technical issue with our photo upload button on Shopify. The problem involved a custom code workaround with our box builder app, and Pascal worked through it thoroughly and communicated clearly throughout. Really appreciated the support - thank you!
March 30, 2026
Extremely bad customer support; left everything to the AI chatbot, which is useless and replies with the same answers. I was thinking of upgrading to the paid plan, but now I'm uninstalling it and never recommend it to anyone!!!
Hello, it looks like you used the Shopify Sidekick which is the only AI Chatbot. If something didn’t work as expected or if anything was unclear, we’re always here to help via email or Live Chat. You can reach our support team anytime via the live chat button — and you can create an email ticket! I have attached here the screenshot where you can find the support channels on the app: https://drive.google.com/file/d/10phvHvn95owoWaz3PsZmWQ0UWasnek9c/view?usp=sharing Please get in touch with us, we would be happy to help you out. You can simply write us an email to: [email protected] Thank you for your time and understanding!
March 22, 2026
Pascal von Team Uploadly war sehr zuvorkommend und hat mir bei allen Fragen geholfen. Ich bin froh diese praktische App nutzen zu dürfen und empfehle sie weiter!
Feb. 16, 2026
This has been wonderful for my business and I haven't had any issues come up. The customer support is wonderful and I would recommend it to any business owner!
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more