Uploadly ‑ File Upload
Let customers upload images and files to personalize orders.
Rating
4.5
feedback
69
chart
#1,051
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
4%
-
Less than a day
12%
-
Less than a month
35%
-
Less than a year
41%
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More than a year
9%
Reviews Summary
The reviews for the Uploadly Shopify App are overwhelmingly positive, with users praising the app's ease of use, excellent customer support, and seamless functionality. Many users highlighted the quick response times and helpfulness of the support team, particularly mentioning individuals like Pascal, Anna, and Ann Louisa. The app's ability to allow customers to easily upload images, customize uploads, and receive quick assistance were common themes in the reviews. Users also appreciated the app's compatibility with Shopify and its impact on streamlining their business operations. However, there were a few users who expressed concerns about pricing structures and issues with the app's functionality in specific scenarios.
Highlights
Review RSS Feed
All reviews
March 30, 2026
Extremely bad customer support; left everything to the AI chatbot, which is useless and replies with the same answers. I was thinking of upgrading to the paid plan, but now I'm uninstalling it and never recommend it to anyone!!!
Hello, it looks like you used the Shopify Sidekick which is the only AI Chatbot. If something didn’t work as expected or if anything was unclear, we’re always here to help via email or Live Chat. You can reach our support team anytime via the live chat button — and you can create an email ticket! I have attached here the screenshot where you can find the support channels on the app: https://drive.google.com/file/d/10phvHvn95owoWaz3PsZmWQ0UWasnek9c/view?usp=sharing Please get in touch with us, we would be happy to help you out. You can simply write us an email to: [email protected] Thank you for your time and understanding!
March 22, 2026
Pascal von Team Uploadly war sehr zuvorkommend und hat mir bei allen Fragen geholfen. Ich bin froh diese praktische App nutzen zu dürfen und empfehle sie weiter!
Feb. 16, 2026
This has been wonderful for my business and I haven't had any issues come up. The customer support is wonderful and I would recommend it to any business owner!
Feb. 6, 2026
This app works great for our business. Customers are able to easily upload their images so we can print them.
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