PortrayMe review for Uploadly ‑ File Upload

Oct. 10, 2023

I recently started using the 'Uploadly' app for my online business, PortrayMe, where we provide AI-generated artistic transformations of individuals. The nature of our service requires customers to upload multiple images, and 'Uploadly' has been instrumental in facilitating this process seamlessly. However, I encountered an issue with the display of uploaded images on the cart page which appeared cluttered, especially when customers uploaded the maximum number of images. I reached out to the 'Uploadly' support team and was assisted by Anna Louisa. From the outset, Anna was responsive, understanding, and highly committed to resolving the issue to enhance the user interface on my site. She promptly provided visual guides and was willing to coordinate with the development team to modify the display format on the cart page, making it cleaner and less cluttered. Despite the time difference, Anna ensured that the necessary modifications were carried out efficiently. I was especially impressed by her proactive approach in keeping me informed and ensuring the developers had the necessary permissions to make the modifications. Now, the cart page looks much more organised, and the user experience has significantly improved. The dedication and solution-oriented approach demonstrated by Anna and the 'Uploadly' team are exemplary. They not only addressed the concern but also showed a high level of professionalism and a genuine interest in ensuring the app contributes positively to the overall functionality of my website. I am extremely satisfied with the 'Uploadly' app and the customer service provided. I would highly recommend 'Uploadly' to other online business owners looking for a reliable and efficient image upload solution. This experience has certainly earned a 5-star rating from me, and I look forward to continuing my business relationship with 'Uploadly'. Thank you, Anna, and the entire 'Uploadly' team for your exceptional service! James Owner, PortrayMe