HeartandSoul review for Uploadly ‑ File Upload

5 / 5

March 17, 2025

I had some technical issues setting up the app, and the support team went above and beyond to help me out. They were quick to respond, super knowledgeable, and made sure everything was working perfectly. To top it off, they even gave me a special offer to compensate me for the trouble, which I really appreciated! If you're looking for an app with excellent customer service and a team that truly cares, I highly recommend this one.

Using app

About 1 month

Total reviews

8

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave such a thoughtful and detailed review! We’re absolutely thrilled to hear that our support team was able to assist you effectively and that you had a positive experience with us, even though things didn’t go perfectly right from the start. Technical issues—especially during setup—can be incredibly frustrating, and we completely understand how valuable your time is. That’s why we always strive to provide fast, reliable, and above all, human support that doesn’t just solve problems, but actually makes you feel heard and taken care of. Knowing that you felt supported and well-guided throughout the process means the world to us. Our team works hard behind the scenes to make sure our users feel empowered when using the app, and your kind words are a huge encouragement. We believe in not only fixing things but also in building real relationships with our users. If you ever run into questions, ideas, or feedback in the future—big or small—please don’t hesitate to reach out. We’re always here to help, and users like you are the reason we keep improving every day. Thank you again for your trust, your patience, and your incredibly kind words. We’re lucky to have you as part of our community. 🙌

Uploadly ‑ File Upload for Shopify
Uploadly ‑ File Upload
4.5 star
59 reviews

File Upload - Let customers upload files to order (Shopify)

Developer
Shopify App Store