File Upload & Image ‑ Uploadly
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Very solid multi-image-upload customization app, and a responsive support team.
great app and great support!
It's very easy to work with the app and also the customer support is amazing!
I attached my shopify lini to my TikTok page. When my customers access my shopify store through the link on TikTok they are not able to add images. They have to tap the 3 dots at the top right corner then select 'open in browser' before they can actually add images.That is too many steps. This needs to be fixed. Until then, Im out.
Thank you for your feedback! We understand your frustration and would like to briefly explain the issue: Unfortunately, the problem is due to TikTok itself. When customers access your Shopify store via the link on TikTok, it opens in TikTok's embedded browser, which doesn't support all features on some devices, especially on Android. As a result, they may need to tap the three dots in the upper right corner and select “Open in Browser” to upload images. I have personally tested this on an iOS device, and the issue does not occur there. You can see this in the following video: https://www.loom.com/share/cf1c64e656f4472a86ac59e87809c232 The issue mainly occurs on Android devices in the TikTok Browser and is due to the limitations of the TikTok browser. Unfortunately, we have no control over this. We would kindly ask you to reconsider and amend the review, as this is not an error on our part and is something beyond our control. As you also mention in your new upload app on your website, it doesn't work on Android either. Thank you for your understanding!
Great plugin, great support from Pascal! Helping my print shop
This App offers incredible support, I really recommend it if you need to upload and crop the pictures in round and ratio. After trying and comparing with other kind upload App, I will say this is the best. Thank you Ann Louisa, you are the best!
Ich kann Uploadly nur wärmstens empfehlen! Die App funktioniert problemlos und bietet eine tolle Lösung für meine Bedürfnisse. Besonders hervorheben möchte ich den exzellenten Support. Im Gegensatz zu vielen anderen Services, die nur mit KIs arbeiten, bekommt man hier schnell und kompetent Hilfe von echten Menschen. Das hat mir enorm viel Zeit und Stress erspart. Einfach klasse, wenn der Support so zuverlässig und hilfsbereit ist. Absolut empfehlenswert!
The app was working well on the free plan. Absolutely deplorable though that when I reached the max amount of use on the free plan there was no notification or indication the upload field disappeared from my store. I had no idea why store visits were high and sales were low, until someone reached out. No idea how many sales I missed out on because there was no way for me to know... Awful.
Thank you for your review. We were a bit surprised by your feedback, as we always notify our users when they reach the plan limit. A notification is sent via email to the main account, and additionally, a large red banner is clearly displayed within the app. You chose the free plan, fully aware that it comes with a 20-file limit in total. By selecting this plan, you agreed to it's terms and conditions. However we really appreciate your thoughts.
The app works great but the support is also very good!
Thank you so much for taking the time to leave a review – we truly appreciate it! We're thrilled to hear that you're enjoying Uploadly and that it's helping to improve your workflow. Please know that we're always here for you. If you ever have any questions, run into issues, or simply want to share feedback, our team is just a message away. You can easily reach us via the Live Chat directly within the app, by submitting a support ticket, or by emailing us at: [email protected]. Your experience means a lot to us, and we're committed to making sure you get the most out of Uploadly. Thanks again for being part of our community! 💚
Great app and excellent support when needed
Thank you so much for taking the time to leave a review – we truly appreciate it! We're thrilled to hear that you're enjoying Uploadly and that it's helping to improve your workflow. Please know that we're always here for you. If you ever have any questions, run into issues, or simply want to share feedback, our team is just a message away. You can easily reach us via the Live Chat directly within the app, by submitting a support ticket, or by emailing us at: [email protected]. Your experience means a lot to us, and we're committed to making sure you get the most out of Uploadly. Thanks again for being part of our community! 💚
Quick and friendly service. Thank you
Thank you so much for taking the time to leave a review – we truly appreciate it! We're thrilled to hear that you're enjoying Uploadly and that it's helping to improve your workflow. Please know that we're always here for you. If you ever have any questions, run into issues, or simply want to share feedback, our team is just a message away. You can easily reach us via the Live Chat directly within the app, by submitting a support ticket, or by emailing us at: [email protected]. Your experience means a lot to us, and we're committed to making sure you get the most out of Uploadly. Thanks again for being part of our community! 💚
Support is very responsive and any fixes issues that have arisen with integration.
I highly recommend Uploadly, it has provided me with the exact functionality I needed for my website. The customer support I received from Anna and the development team was extremely fast and efficient!
Download and setup was very easy. Customer Support responded quickly to my request for assistance formatting the links in my email confirmations.
Die App war viel einfacher einzurichten als andere vergleichbare Apps. Konflikte mit dem verwendeten Theme wurden vom App Betreiber innerhalb von 24h gelöst. Die App funktioniert nun Fehlerfrei, soweit wir das bisher einschätzen können.
Anna was extremely helpful with providing me support. Highly recommend this app. They have made my store look professionally and made the backend feel smooth.
I am extremely satisfied with Uploadly and highly recommend it. The technical team provided exceptional support during the integration of the app on my site. Despite numerous technical complications due to my product and custom code, they managed to integrate the application flawlessly. Their dedication and expertise truly stand out!
I would definitely recommend this app. It works perfectly for what I need for my new business and it was fairly easy to install. I ran into some issues and reached out to customer service and was very surprised at how quickly they responded! Ana was very helpful and provided videos explaining the process and after i made all corrections I asked her to please review my site to see if all Uploadly configurations were correct and she confirmed all was well. Despite the difference in time zones they responded quickly and answered all my concerns. Thank you Uploadly team!
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