Finaloop for Shopify

Finaloop

Accounting, bookkeeping & inventory service for ecommerce
Developer
Finaloop
View on App Store
Finaloop
Rating
4.8
Feedback
69
Reviews
Chart
#1,131
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

Finaloop has received mixed reviews from users. While some users praise the app for its user-friendly interface, helpful support team, and time-saving features, others have expressed disappointment with the lack of promised human bookkeeping support, issues with logging in and syncing accounts, and additional charges for proper support. Positive themes include ease of use, real-time financial insights, and excellent customer service. On the other hand, negative themes include unmet promises, unreliable service, and dissatisfaction with pricing and refund policies.

Time spent using app
How long merchants keep the app installed.
Less than an hour 0%
Less than a day 0%
Less than a month 7%
Less than a year 84%
More than a year 7%
All reviews
5 / 5 Share
June 11, 2026

Finaloop has been a game changer for my business. As a founder, accounting is not my area of expertise, and their team has made the entire process feel manageable and less stressful. I love that they understand Shopify and e-commerce, and I always get answers when I have questions. The platform gives me confidence that my books are accurate, and the team genuinely feels like an extension of my business. Highly recommend.

Store Using app Total reviews Average rating
Name Stories 5 5.0
5 / 5 Share
June 8, 2026

Best app ever for accounting. They handle everything for me perfectly, and I'm a solo founder. I only spend 15mins a week on bookkeeping and accounting because of these guys.

Store Using app Total reviews Average rating
Foreign Resource About 3 years 6 5.0
1 / 5 Share
May 1, 2026

I had a very disappointing experience with Finaloop. I was charged around $4,000 with the promise of having access to a human bookkeeper for support, but that never materialized. Within just a few weeks, I couldn’t reliably log in or get my accounts to sync, which made the service essentially unusable. When I reached out for help, instead of resolving the issues, I was told I would need to pay even more to get proper support. That was extremely frustrating and felt unreasonable. Ultimately, I switched back to a traditional bookkeeping service and found it to be more reliable, and actually more affordable than this AI-based option. Also, instead of refunding me for the remaining subscription they said they have a no return policy. Based on my experience, I would recommend proceeding with caution.

Store Using app Total reviews Average rating
Goat Armor 4 months 4 4.0
5 / 5 Share
April 20, 2026

Great e-comm focused accounting software. Switched to Finaloop at the beginning of 2024 from Quickbooks. No competition/regrets there. I had given Xero a trial around the same time, but found Finaloop to be more user friendly and more robust for my needs at the time. They have made many great updates since, including product suggestions that I have personally requested, which shows that they really listen to their customers and are committed to evolving with the times. I find their support to be very helpful and generally quick in response time (less than 24 business hours, with the exception of tax season - can be slightly longer). Reporting could be more robust - I know they are constantly trying to improve this. Overall highly recommend.

Store Using app Total reviews Average rating
Dr. Bartons Over 2 years 2 5.0
5 / 5 Share
Feb. 17, 2026

Switching to Finaloop was the most reliving and best choice I have ever made. It was a bit stressful at first, because its a scary change. But its penny for penny perfect and their team is incredible. I HIGHLY RECOMMEND FOR ALL BUSINESS OWNERS ESPECIALLY ECOMMERCE!

Store Using app Total reviews Average rating
Brain Forza® 9 months 4 4.3

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