Finaloop
Accounting, bookkeeping & inventory service for ecommerce
Rating
4.8
feedback
67
chart
#876
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
0%
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Less than a month
7%
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Less than a year
87%
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More than a year
6%
Reviews Summary
Finaloop has received a mix of positive and negative reviews from users. On the positive side, many users appreciate the app's user-friendly interface, robust features, and real-time financial insights. The support team is often praised for being responsive and helpful, making the onboarding process smooth for new users. Users also highlight the cost-saving benefits of using Finaloop compared to traditional bookkeeping services. However, some users have had negative experiences with the app, citing issues such as unreliable syncing, lack of promised human bookkeeper support, and additional charges for proper assistance. Despite these challenges, Finaloop seems to be a popular choice among e-commerce businesses for its tailored accounting solutions and focus on real-time data.
Highlights
Review RSS Feed
All reviews
May 1, 2026
I had a very disappointing experience with Finaloop. I was charged around $4,000 with the promise of having access to a human bookkeeper for support, but that never materialized. Within just a few weeks, I couldn’t reliably log in or get my accounts to sync, which made the service essentially unusable. When I reached out for help, instead of resolving the issues, I was told I would need to pay even more to get proper support. That was extremely frustrating and felt unreasonable. Ultimately, I switched back to a traditional bookkeeping service and found it to be more reliable, and actually more affordable than this AI-based option. Also, instead of refunding me for the remaining subscription they said they have a no return policy. Based on my experience, I would recommend proceeding with caution.
April 20, 2026
Great e-comm focused accounting software. Switched to Finaloop at the beginning of 2024 from Quickbooks. No competition/regrets there. I had given Xero a trial around the same time, but found Finaloop to be more user friendly and more robust for my needs at the time. They have made many great updates since, including product suggestions that I have personally requested, which shows that they really listen to their customers and are committed to evolving with the times. I find their support to be very helpful and generally quick in response time (less than 24 business hours, with the exception of tax season - can be slightly longer). Reporting could be more robust - I know they are constantly trying to improve this. Overall highly recommend.
Feb. 17, 2026
Switching to Finaloop was the most reliving and best choice I have ever made. It was a bit stressful at first, because its a scary change. But its penny for penny perfect and their team is incredible. I HIGHLY RECOMMEND FOR ALL BUSINESS OWNERS ESPECIALLY ECOMMERCE!
Nov. 10, 2025
Great experience! I have found my data to be a lot more accurate than other software I tried before due to the great integrations with Shopify. The support team is always very quick to reply and very thorough in their help. Highly recommend!
Oct. 30, 2025
I was hesitant at first because of the price but in the end we were able to get rid of our bookeeper and are saving so much money. It's also helpful now that I am handeling it myself that I have a full picture of our financials instead of someone else who was organizing it all. It's also so much easier to to use than quickbooks. I have no financial background and it has given me a lot of clarity. I also love that there are live agents there to help any time I have a question about accounting and using the platform. Very easy to get answers.
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