Findify Search & Merchandise
Personalize the product experience in search & merchandising
Rating
4.7
feedback
241
chart
#10,681
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
4%
-
Less than a day
4%
-
Less than a month
17%
-
Less than a year
43%
-
More than a year
31%
Reviews Summary
The reviews for the Findify Shopify App are mixed, with both positive and negative feedback from users. On the positive side, many users praise the app for its excellent customer service, functionality, and search capabilities. Users appreciate the responsiveness of the Findify team, the ease of use of the app, and the improvement in their store's search function. Additionally, users highlight the customizable features, fast support, and the overall positive impact on user experience and site navigation. However, there are negative reviews mentioning issues such as high pricing, billing problems, unresponsive support, and glitches in the app. Some users express dissatisfaction with the cost of the app, difficulties in communication with the developers, and problems with uninstalling the app completely from their store. Despite the positive aspects, the negative feedback raises concerns about pricing, customer service, and technical issues.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
April 6, 2024
Suddenly stopped updating products in the store. Makes me want to question my decision of choosing Findify
March 25, 2022
Findify provides the best customer service hands down. They are very responsive and prioritize all of our requests in a timely manner. We are more than satisfied with this app.
Jan. 27, 2022
Very functional app for search and search. The team is highly responsive with both on-boarding and ongoing support.
Thank you for taking your time to write a lovely review! And don’t hesitate to get in touch if you need any additional support, we will be happy to help! Best regards, Catherine
Nov. 15, 2021
Love this all in one merchandising solution, great search functions, automated category listing merch based on metafields rules, product recommenders.
Thanks for the great review and for taking the time to share your experience! Please let us know if there’s anything else we could help you with in the future. And feel free to check our blog on https://www.findify.io/product-updates.html for more product updates. Kind regards, Catherine
Feb. 6, 2020
Findify has helped our store's search function tremendously. Their team is super easy to work with, responsive, and insightful. Their tool is constantly improving and updating to fit our store's needs.
Thanks for the fantastic review! We really appreciate you taking the time to let us know about your Findify experience. I will pass your kind words on to the team as I’m sure they will be delighted to hear them. It’s also great to hear how happy you are with your new search function. This is our most popular feature, actually, and as it is customizable we always love to see the end product, after our team has tweaked it to suit the merchant. Yours does indeed look great! If there’s anything else we can help you with, please don’t hesitate to let us know. We have a chatbot function on our website www.findify.io, and we also offer support via email, on yourfriends@findify.io. Kind regards, Kelly
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