Findify Search & Merchandise
Personalize the product experience in search & merchandising
Rating
4.6
feedback
241
chart
#9,928
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
4%
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Less than a day
4%
-
Less than a month
17%
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Less than a year
43%
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More than a year
31%
Reviews Summary
The reviews for the Findify Shopify App are mixed, with both positive and negative feedback. Positive aspects highlighted by users include excellent customer service, functionality for search and merchandising, ease of use, and fast support. Users appreciate the app's ability to improve search functions, provide automated category listings, and offer customizable features. Additionally, the free plan and the app's effectiveness in helping customers find products easily were praised. On the other hand, negative reviews mentioned issues such as high pricing, billing problems, unresponsive support, glitches, and difficulties in communication with the app developer. Some users also expressed concerns about the app's pricing structure and the lack of responsiveness in resolving issues.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
April 6, 2024
Suddenly stopped updating products in the store. Makes me want to question my decision of choosing Findify
March 25, 2022
Findify provides the best customer service hands down. They are very responsive and prioritize all of our requests in a timely manner. We are more than satisfied with this app.
Jan. 27, 2022
Very functional app for search and search. The team is highly responsive with both on-boarding and ongoing support.
Thank you for taking your time to write a lovely review! And don’t hesitate to get in touch if you need any additional support, we will be happy to help! Best regards, Catherine
Nov. 15, 2021
Love this all in one merchandising solution, great search functions, automated category listing merch based on metafields rules, product recommenders.
Thanks for the great review and for taking the time to share your experience! Please let us know if there’s anything else we could help you with in the future. And feel free to check our blog on https://www.findify.io/product-updates.html for more product updates. Kind regards, Catherine
Feb. 6, 2020
Findify has helped our store's search function tremendously. Their team is super easy to work with, responsive, and insightful. Their tool is constantly improving and updating to fit our store's needs.
Thanks for the fantastic review! We really appreciate you taking the time to let us know about your Findify experience. I will pass your kind words on to the team as I’m sure they will be delighted to hear them. It’s also great to hear how happy you are with your new search function. This is our most popular feature, actually, and as it is customizable we always love to see the end product, after our team has tweaked it to suit the merchant. Yours does indeed look great! If there’s anything else we can help you with, please don’t hesitate to let us know. We have a chatbot function on our website www.findify.io, and we also offer support via email, on [email protected]. Kind regards, Kelly
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