Findify Search & Merchandise
Personalize the product experience in search & merchandising
Rating
4.7
feedback
88
chart
#12,972
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
25%
-
Less than a day
14%
-
Less than a month
32%
-
Less than a year
24%
-
More than a year
6%
Reviews Summary
The reviews for the Findify Shopify App are quite mixed. On the positive side, many users praise the app for its excellent customer service, functionality, and search capabilities. Users appreciate the responsiveness of the Findify team, the ease of use, and the improvement in their store's search function. The app is also commended for its customization options, support quality, and overall performance. However, on the negative side, some users express dissatisfaction with the pricing, especially for the higher-tier plans. There are complaints about glitches, unresponsiveness from support, and difficulties in communication with the app developers. Additionally, there are concerns about the uninstallation process and the persistence of the app's code in the store.
Highlights
Review RSS Feed
All reviews
April 6, 2024
Suddenly stopped updating products in the store. Makes me want to question my decision of choosing Findify
March 25, 2022
Findify provides the best customer service hands down. They are very responsive and prioritize all of our requests in a timely manner. We are more than satisfied with this app.
Jan. 27, 2022
Very functional app for search and search. The team is highly responsive with both on-boarding and ongoing support.
Thank you for taking your time to write a lovely review! And don’t hesitate to get in touch if you need any additional support, we will be happy to help! Best regards, Catherine
Nov. 15, 2021
Love this all in one merchandising solution, great search functions, automated category listing merch based on metafields rules, product recommenders.
Thanks for the great review and for taking the time to share your experience! Please let us know if there’s anything else we could help you with in the future. And feel free to check our blog on https://www.findify.io/product-updates.html for more product updates. Kind regards, Catherine
Feb. 6, 2020
Findify has helped our store's search function tremendously. Their team is super easy to work with, responsive, and insightful. Their tool is constantly improving and updating to fit our store's needs.
Thanks for the fantastic review! We really appreciate you taking the time to let us know about your Findify experience. I will pass your kind words on to the team as I’m sure they will be delighted to hear them. It’s also great to hear how happy you are with your new search function. This is our most popular feature, actually, and as it is customizable we always love to see the end product, after our team has tweaked it to suit the merchant. Yours does indeed look great! If there’s anything else we can help you with, please don’t hesitate to let us know. We have a chatbot function on our website www.findify.io, and we also offer support via email, on [email protected]. Kind regards, Kelly
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