Findify Search & Merchandise
Personalize the product experience in search & merchandising
Rating
4.7
feedback
88
chart
#13,490
All reviews
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April 6, 2024
Suddenly stopped updating products in the store. Makes me want to question my decision of choosing Findify
May 28, 2019
$499 a month? not even close to worth it, what on earth are you doing? No one can afford that for seach app.
Thank you for your feedback. We are sorry that you didn’t have the chance to experience the benefits of our service. Search is only one component of the package, also covering smart collections, recommendations & content search. The greatest value lays in powering the full product display through our AI algorithm to create a fully personalized product experience. Findify is mainly used by Shopify PLUS merchants but there are also multiple Shopify Core merchants who seen great return on this investment. If you would like to speak more or book a demo, don’t hesitate to reach out to our team through Yourfriends[at]Findify.io Kind regards, Dennis
April 13, 2019
I uninstalled this app, and noted that I wanted all of their code deleted from my shopify store, but they DON'T delete their code that was initially installed upon installation of this app. But, they do have the time to set up an automated email to send to you upon uninstallation that tries to get you back as a customer. That's not how a good business should be run.
We are sorry to see you leave the Findify community. Please note once the Findify app is uninstalled, we cannot remove applicable code as we no longer have access to the store. Please check this article on the Findify public library https://developers.findify.io/docs/integrations-shopify-remove-code for step-by-step instructions on how to complete this task. In addition, you are welcome to contact our support team if further assistance is required or to discuss your experience further. We would be happy to speak! Reach us easily through Yourfriends[at]Findify.io Kind regards, Alice
Feb. 5, 2019
Full of glitches, HORRIBLE / unresponsive support. Pass this one by and find another search app to save yourself the headache.
We are sorry to hear about your bad experience. We have had over 1800 happy merchants (seen here with over 200 five-star-reviews). The integration process is very straightforward but in some cases there might be specific conditions that require customizations. We have a team fully dedicated to supporting integration/customizations that would be happy to help you. We’ve built Findify to be fully adaptable in terms of both functions & design so don’t hesitate to get in contact through Yourfriends[at]Findify.io Kind regards, Dennis
Sept. 3, 2018
Difficult to get in contact with the app developer and when you do they don't answer the questions correctly. Now my website lists one price (the correct one) and when people do a search through the "search" feature the pricing is completely different.
I am sorry to hear about this experience. Merchant's success and experience using the Findify app is of utmost importance to us. Please do not hesitate to contact us if further assistance is needed. Kind regards, Alice