Findify Search & Merchandise for Shopify

Findify Search & Merchandise

Personalize the product experience in search & merchandising
Developer
Findify
Rating
4.7
Feedback
87
Reviews
Chart
#4,521
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews for the Findify Shopify App are mixed, with both positive and negative feedback from users. On the positive side, many users praise the app for its excellent customer service, responsiveness, and functionality in improving search capabilities on their online stores. Users appreciate the support team's quick responses, ease of use, and the app's ability to enhance the overall customer experience. Additionally, the free plan and pricing structure are highlighted as attractive features by users. However, some users express concerns about the high pricing for certain plans, glitches in the app, difficulties in contacting the support team, and issues with uninstalling the app completely from their store. Despite these drawbacks, the majority of users find Findify to be a valuable tool for optimizing search functionality and enhancing their online store's performance.

Time spent using app
How long merchants keep the app installed.
Less than an hour 24%
Less than a day 13%
Less than a month 32%
Less than a year 24%
More than a year 6%
All reviews
1 / 5 Share
April 6, 2024

Suddenly stopped updating products in the store. Makes me want to question my decision of choosing Findify

Store Using app Total reviews Average rating
BAJAAO.COM About 1 hour 5 3.4
5 / 5 Share
March 25, 2022

Findify provides the best customer service hands down. They are very responsive and prioritize all of our requests in a timely manner. We are more than satisfied with this app.

Store Using app Total reviews Average rating
The Sock Drawer Over 5 years 3 5.0
5 / 5 Share
Jan. 27, 2022

Very functional app for search and search. The team is highly responsive with both on-boarding and ongoing support.

Store Using app Total reviews Average rating
elysewalker 4 months 2 5.0
Developer Reply

Thank you for taking your time to write a lovely review! And don’t hesitate to get in touch if you need any additional support, we will be happy to help! Best regards, Catherine

5 / 5 Share
Nov. 15, 2021

Love this all in one merchandising solution, great search functions, automated category listing merch based on metafields rules, product recommenders.

Store Using app Total reviews Average rating
NHS Fun Factory 5 months 2 5.0
Developer Reply

Thanks for the great review and for taking the time to share your experience! Please let us know if there’s anything else we could help you with in the future. And feel free to check our blog on https://www.findify.io/product-updates.html for more product updates. Kind regards, Catherine

5 / 5 Share
Feb. 6, 2020

Findify has helped our store's search function tremendously. Their team is super easy to work with, responsive, and insightful. Their tool is constantly improving and updating to fit our store's needs.

Store Using app Total reviews Average rating
Death Wish Coffee Company Over 2 years 5 5.0
Developer Reply

Thanks for the fantastic review! We really appreciate you taking the time to let us know about your Findify experience. I will pass your kind words on to the team as I’m sure they will be delighted to hear them. It’s also great to hear how happy you are with your new search function. This is our most popular feature, actually, and as it is customizable we always love to see the end product, after our team has tweaked it to suit the merchant. Yours does indeed look great! If there’s anything else we can help you with, please don’t hesitate to let us know. We have a chatbot function on our website www.findify.io, and we also offer support via email, on [email protected]. Kind regards, Kelly

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more.