Findify Search & Merchandise
The reviews for the Findify app on Shopify are quite mixed, with both positive and negative feedback from users. On the positive side, many users praise the app for its excellent customer service, responsiveness, and functionality. Users appreciate the search capabilities, merchandising solutions, and the ease of use of the app. The support team is highlighted for being helpful, quick to respond, and knowledgeable. Additionally, users mention that the app has helped improve their store's search function and overall customer experience. On the negative side, some users express concerns about the high pricing of the app, with one user mentioning that the cost is not justified for the services provided. Others report issues with glitches, unresponsiveness from the support team, and difficulties in communication with the app developers. Some users also mention challenges with customization and integration. Despite these drawbacks, the majority of reviews are positive, emphasizing the app's effectiveness in enhancing search functionality and customer satisfaction.
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Suddenly stopped updating products in the store. Makes me want to question my decision of choosing Findify
Findify provides the best customer service hands down. They are very responsive and prioritize all of our requests in a timely manner. We are more than satisfied with this app.
Very functional app for search and search. The team is highly responsive with both on-boarding and ongoing support.
Thank you for taking your time to write a lovely review! And don’t hesitate to get in touch if you need any additional support, we will be happy to help! Best regards, Catherine
Love this all in one merchandising solution, great search functions, automated category listing merch based on metafields rules, product recommenders.
Thanks for the great review and for taking the time to share your experience! Please let us know if there’s anything else we could help you with in the future. And feel free to check our blog on https://www.findify.io/product-updates.html for more product updates. Kind regards, Catherine
Findify has helped our store's search function tremendously. Their team is super easy to work with, responsive, and insightful. Their tool is constantly improving and updating to fit our store's needs.
Thanks for the fantastic review! We really appreciate you taking the time to let us know about your Findify experience. I will pass your kind words on to the team as I’m sure they will be delighted to hear them. It’s also great to hear how happy you are with your new search function. This is our most popular feature, actually, and as it is customizable we always love to see the end product, after our team has tweaked it to suit the merchant. Yours does indeed look great! If there’s anything else we can help you with, please don’t hesitate to let us know. We have a chatbot function on our website www.findify.io, and we also offer support via email, on [email protected]. Kind regards, Kelly
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