Firepush ‑ SMS & Web Push
Text marketing, push notifications for abandoned cart recovery
Rating
4.8
feedback
789
chart
#3,981
All reviews
Rating Breakdown
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Sept. 27, 2022
Okay, for the people that are in doubt because of the price of this app. Just want to let you know. We've been using your app for 2 days now, maybe to early to tell, but we just love the performance! Till now, worth every penny. The design of the app is just very simple and it also includes push notifications, what is in my opinion a great way to reach customers too.
June 11, 2022
The app works ok, the admin area is glitchy is always says there is an error and to email support. Pricing was $23 on our account and now they are changing the price to $136 a month, what a huge scam. Get customers at a lower price then jump it 7X... I don't know if we will keep using it now that it's that costly.
April 5, 2022
FirePush has been absolutely amazing, they answer every question I have and make it so clear and simple. Amazing!
Jan. 21, 2022
This company ILLEGALLY stole $70 from my bank account without any permission. I am filling a criminal complain against this company, and presenting it to Shopify. I want my money back and I want Shopify to take action against this, because they are scamming people. DO NOT INSTALL THIS!
All charges and terms of the plan must be accepted through Shopify billing window so we cannot charge until the merchant agrees with the terms. We also refunded the merchant full amount as we always do. When we contacted the merchant thorough email and Facebook, they started insulting us, being racist while we wanted to help them and explain the charges. We reported this to Shopify, hopefully action is taken.
Jan. 3, 2022
Super helpful, attentive with customers, and seeking genuine business growth. Just learned about the plan upgrades, and they are so helpful. It motivated me to consider the Pro plan in the near future. Happy to use this app!
Dec. 13, 2021
this is one helpful app. satisfied with how it works. Its very easy to use and understandable. it's awesome!
Sept. 28, 2021
Firepush team go to great length to see that you succeed in your marketing efforts with several tips.
Sept. 10, 2021
Very Great customer service and really great response time even though their team is on the opposite side of the planet from me. Their app is also pack full of awesome features and their price is very competitive to better than other apps that do the same. all in all, I would give them 10 stars if I could :)
July 17, 2021
If I could 100 STARS I would. This program made us money and the best part was the customer service to help us make that money was amazing. They have short videos they make on the fly to show you exactly what you can do...They are personal made just for you. If you want to increase your sales and marketing this APP is AMAZING.....we used if for over 2 years now.
June 24, 2021
The best customer service ever! The app is also fantastic !!!! Easy to use ! Good experience ! Customer support is very pro.
March 28, 2021
Really good app; Very simple to use and I've good result w/ firepush. The support it's very kindly!!
Jan. 28, 2021
Great app all around! They offer so much in this one app such as order confirmation, web pushes, promos creation, refund confirmation, etc. for both SMS and email. It is well worth the purchase.
Jan. 13, 2021
i used this app for web push. excellent service their customer support is top notch. I have had a recent experience with increasing web push messages, and i get great rate and help.
Dec. 15, 2020
Customer service rep was very quick to respond and helpful to guide me through the process of what I wanted to do.
Dec. 8, 2020
J'ai utilisé cette application pour tester les sms. J'ai eu quelques difficultés à l'installation de l'application. Le service client m'a beaucoup aidé et a pris le temps de m'aider, merci beaucoup !
Nov. 29, 2020
Emily for Firepush Customer Service helped us a great deal on the Black Friday weekend when we reached our web push limits and she opened up more slots for our promotions free of charge for this particular situation. Thanks Emily!
Nov. 12, 2020
We use this app for our SMS campaigns. It's very easy to use and more importantly very responsive & excellent customer service. Thank you!
Oct. 16, 2020
your service for a small owner like me is so helpful your customer service is so helpful and responsive at any time! my customers love the text reminder feature it was a quick for me to see how much business i was losing with out this feature before!
Oct. 7, 2020
Amazing app with a very good customer service which want you to succeed. The app offer very good features which others do not have. I would recommend it to others