Firework Shoppable Video & UGC
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Rating
5.0
feedback
26
chart
#864
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
4%
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Less than a day
15%
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Less than a month
19%
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Less than a year
42%
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More than a year
12%
Reviews Summary
The Firework app for Shopify has received overwhelmingly positive reviews from ecommerce merchants. Users have praised the app for its user-friendly interface, excellent customer service, and ease of implementation. The support team, including individuals like Tal Kazmir, Abhi, Rebeca, and the technical team, has been highlighted for their patience, thorough explanations, and prompt assistance in resolving any issues. Merchants have found the app to be effective in driving higher revenue, improving site engagement, and enhancing the overall user experience. Additionally, the app's customization options, real-time interaction features, and comprehensive analytics tools have been commended for providing valuable insights into customer behavior and boosting conversion rates.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Nov. 17, 2024
As the founder of a growing fitness apparel brand, I’m always looking for tools that can truly make a difference. Firework has been one of those that can elevate our customer experience and drive sale. The conversion rate for visitors who engaged with Firework videos is 158% higher compared to those who don’t. Moreover, their Shopify integration was smooth. With just a few simple steps, we were able to quickly deploy Firework video players on our website. If you have your own DTC website and want to provide a better experience for your customers and improve conversion rate, I highly recommend Firework.
Using app
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Total reviews
1
Average rating
5.0
Nov. 7, 2024
I recently started using the Firework app for my Shopify store, and I have to say, my experience has been fantastic! Tal Kazmir has been incredibly patient and helpful in resolving various coding issues I encountered along the way. Their support has made the whole process much smoother. Overall, I am very satisfied with the app and hope it will help drive higher revenue for my store. Highly recommend!
Oct. 30, 2024
Great customer service and once you have the how to guide super easy to implement. Great APP
Oct. 22, 2024
It's a good and easy to understand app. He was very thorough in explaining things until I was able to resolve any issues I had. わかりやすく、良いアプリです。不明点も解決するまでとても丁寧に教えていただきました。
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