Firework Shoppable Video & UGC
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Rating
5.0
feedback
47
chart
#719
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
6%
-
Less than a day
13%
-
Less than a month
34%
-
Less than a year
34%
-
More than a year
9%
Reviews Summary
The Firework app has received overwhelmingly positive reviews from ecommerce merchants who have installed it on their online stores. Users appreciate the hands-on and responsive customer service provided by the team, with specific mentions of team members like Rebeca, Geevan, Tal, Abhinav, Michael, Jordan, Eduardo, Tarun, and Kazmir for their exceptional support. The app itself is praised for being user-friendly, intuitive, and effective in enhancing customer engagement through features like shoppable videos, interactive quizzes, and polls. Customers have reported increased conversion rates, improved website performance, and higher customer satisfaction after implementing Firework. Some users also highlighted the seamless integration with Shopify and the variety of customization options available.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
April 19, 2025
My store used to feel static, but now with shoppable videos, people actually stick around and explore. It’s like having a mini commercial right on the product page.
April 12, 2025
I had a question about setting up playlists, and the support team was quick to help. They made the process easy.
April 7, 2025
Our team recently added Firework to our website and have had the best experience. The team is incredibly hands on, response times are 24/7 and communication clear. The implementation process was simple and the app itself is incredibly intuitive, a great user experience all around.
April 3, 2025
I added shoppable videos to my product pages, and customers love clicking through them. Setup was easy, Just wish I installed it earlier!
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