Rating

5.0

feedback

32

Reviews

chart

#798

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    3%
  • Less than a day
    12%
  • Less than a month
    31%
  • Less than a year
    38%
  • More than a year
    9%

Reviews Summary

The Firework app has received overwhelmingly positive reviews from ecommerce merchants who have installed it on their Shopify stores. Users praise the app for its ease of use, seamless integration with Shopify, and the significant impact it has had on customer engagement and conversion rates. Many reviewers highlight the exceptional customer service provided by the Firework team, mentioning specific team members who have been helpful and supportive throughout the process. The app's ability to enhance website visuals, drive sales, and provide interactive and engaging experiences for users is consistently mentioned as a major benefit.

Highlights

Ease of use and seamless integration with Shopify
Positive impact on customer engagement and conversion rates
Exceptional customer service
Enhancement of website visuals and user experience
Interactive and engaging features

Rating Breakdown

  • 5
    97% (31 ratings)
  • 4
    3% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 17, 2024

The customer service and professionalism is just another level. I have worked with 4 different people and my thoughts after each call were: wow, what a team, I hope I can replicate that in my business. Jordan, Tal, Eduardo, Tarun. About the product: I've been looking for a way to showcase videos of our fitness products and the solution Firework provides is incredible. Easy to install, easy to use, and works great. I think this is going to be great for our business. I've only used videos but hoping to expand to other services.

Using app

--

Total reviews

5

Average rating

4.8

5 / 5 Share

Dec. 13, 2024

Great service! Thanks for help from Kazmir

Using app

About 6 hours

Total reviews

6

Average rating

5.0

4 / 5 Share

Dec. 12, 2024

Just started so looking forward to see performance. I like the way they display on my site and products pages. Upon installation, when I found myself stuck, Tal came to the rescue, and had me functional rapidly.

Using app

1 day

Total reviews

4

Average rating

4.3

5 / 5 Share

Dec. 9, 2024

Highly Recommended! It runs smoothly!

Using app

25 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 4, 2024

It improved my website so much! Grateful for this app!

Store

Vireya

Using app

4 days

Total reviews

1

Average rating

5.0

All reviews

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