Rating

5.0

feedback

7

Reviews

chart

#2,073

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    14%
  • Less than a year
    43%
  • More than a year
    29%

Reviews Summary

The reviews for the Firework Shopify App are overwhelmingly positive, with users praising its ease of use and effectiveness in improving conversion rates and user experience. Customers have highlighted the app's reliability, responsiveness of the team, and success in utilizing features like UGC videos and livestreams. The onboarding and partnership teams have also been commended for their support and assistance. However, there are no negative aspects mentioned in the reviews, indicating a high level of satisfaction among users.

Highlights

Ease of use and effectiveness in improving conversion rates and user experience
Reliability and responsiveness of the team
Success in utilizing features like UGC videos and livestreams
Positive feedback on onboarding and partnership teams
High level of satisfaction among users

Rating Breakdown

  • 5
    100% (7 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

June 6, 2024

Easy to use; exactly what we needed.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

June 4, 2024

We have worked with Firework for 2 years with great success. Increased conversion rate on multiple site points and increased value from the content we already paid for on other channels, what more could you ask for? Plus, their team has been incredibly helpful whenever any issues pop up. Would absolutely recommend.

Using app

Almost 2 years

Total reviews

8

Average rating

5.0

5 / 5 Share

May 30, 2024

Cymbiotika - Our experience with Firework has been great. We use firework for UGC videos on our Product Pages as well as using it for Livestreams when we do product launches. It is reliable and the team is also super responsive. We also recently used the simultaneous livestream feature to go live on Instagram and it was a success. We are excited to continuing working with Firework and all of its features!

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

May 23, 2024

I would definitely recommend! 10 out of 10! We were using another UGC video vendor and was called out on their user experience on our site. We switched to Firework and could not be happier. Conversion and engagement has increased tenfold and they have very good support! Could not recommend more!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your review. We are here to support your continued success and excited to drive more conversion and engagement on your side!

5 / 5 Share

Feb. 15, 2024

Great Product! easy to use, upgrade your user experience and improve the conversion rate.

Using app

28 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your review, and we are so glad to hear that you are enjoying our product experience. We look forward to continuing to enhance your conversions!

All reviews

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