Fit Quiz: Size recommendation
Fit Quiz: Size recommendation
Rating
4.4
feedback
36
chart
#1,622
All reviews
Rating Breakdown
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May 10, 2023
Amazing App, Great customer support, Huge boots for conversion rate! To anybody looking for a size recommendation app - go with this one!
Nov. 6, 2024
*UPDATE REVIEW AFTER 2 YEARS USING* I had to remove my review, and initial stars. Before This app used to be beneficial, It did help out with customers. However, I've noticed over even the past year. you've been having a lot of issues that if we made even the slightest change to anything with our theme, the complete app would just disappear entirely. I wouldn't know about it, I wouldn't be notified about it, unlike other apps that tell me that there's an issue, and they attempt to try to resolve it before I even realize it., that was not the case here. it's a shame, because after having this app for two years, the potential that could be.. But right now, in the heat of Black Friday coming up and after almost a dozen times or more, having to manually do it myself and spent the last two hours straight attempting to contact customer service. being told that I can't talk to anyone until tomorrow. Period. To me, I'm not just going to do that anymore. I have a business to run. I don't have the time for that., It's just very frustrating to spend all the time, not just in one app, but many apps to make sure your site is as clear and updated as possible. But this is just becoming too much more of an expense for time than it is in incentive for what we need it for.
Thank you for your review and sorry to hear about the issue you've encountered. We've reached out several times but unfortunately didn't hear back – first, within 2 hours after reporting the issue and then a few more times in the days after. As we've explained, the issue, you reported, was likely related to the new app/attribute added to theme, which was preventing Fit Quiz from loading. This could have been solved by simply updating the placeholder in the Fit Quiz settings. We previously assisted your developer with the similar issue and could have done this again this time around, but unfortunately the app was already uninstalled. We always try to do our best and reply to customer requests or issues as fast as possible, but, of course, it might take longer, when done outside of work hours. We are really sorry to see you go, especially after two years of fruitful collaboration with Fit Quiz making positive impact on sales and returns. We hope that this misunderstanding can be cleared and we will have a chance to work together again. // Gulnaz, Founder of Fit Quiz
March 29, 2023
5/5 stars! Easy to use and a great tool to minimise returns. The fit quiz calibration based on customer feedback is great, and for launching new products it's easy to base a fit quiz on an existing product or calibrate in-house. For custom developments (like fit quizzes for all product categories on a "general" size guide page) they provide expert advise and were able to implement within a matter of days! Highly recommended!
March 29, 2023
Honestly one of the best apps out there for size recommendations. Topped off by outstanding customer support who have gone above and beyond when helping us get set up.
March 12, 2023
The app doesnt have XL, XXL, XXXL sizes so this app serves no good for me. And now the FREE plan has been taken away.
Hi there, thanks for your review. We can see that you haven’t integrated or launched Fit Quiz yet. As part of the onboarding/integrating the app you can customise Fit Quiz – including selecting size ranges that you want to show. The sizes that you mentioned, XL / XXL / XXXL are supported by default, so you must have missed it or didn’t get to that step during the onboarding. Not to worry, our team will be happy to assist with the integration. Please reach out to us at support@easysize.me.
March 8, 2023
Fast and great support! Fit Quiz: Size recommendation it's a great extension. We are using it for all countries.
Feb. 16, 2023
We were dealing with mistranslations. Support team took care of this quickly and perfectly. Thanks for this.
Jan. 24, 2023
Finnaly a unique solution for clothing stores that doesnt bother the client with weight issues. Also you have body image figures that help the client to recognize herself with her body type. Very intuitive and fast to recommend a size. I did a lot of tests and works well. The support is great and helps you a lot!
Sept. 16, 2022
Super schneller Kundensupport! Ich kann die App jedem weiterempfehlen. Sie funktioniert sehr innovativ.
Aug. 26, 2022
Great App, Great support. Thank you for your help you have provided quick response when I had integration issues
Nov. 18, 2024
I've been a Fit Quiz customer for a long time, and our customers use it a lot. The app does its work very well! Alex helped us change to yearly billing, a significant improvement compared to usage billing. We will continue to expand our product range and integrate Fit Quiz!
May 14, 2022
A very user friendly app that enables customers to feel more confident in purchasing the right size. The quality of customer support & assistance is outstanding!
May 6, 2022
Very happy with the app. Monthly metrics report is a great way to review results. Dedicated rep is very helpful, quick, and great at making recommendations for improvement.
March 24, 2022
Great customer service team, easy implementation and good results. Would definitely recommend other to use.
March 12, 2022
This was such a no-brainer for us and has drastically improved our sales and lowered our returns. One of the best apps to have if you sell garments. Not to mention the amazing customer service and in-depth reports!
March 7, 2022
Customers seem to love it. A lovely staff is always available to help. Adding new items to the app is done by the staff.