Fit Quiz: Size Recommender
Reduce apparel returns with a size recommender & fit guide
Rating
4.3
feedback
33
chart
#2,620
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
12%
-
Less than a month
24%
-
Less than a year
48%
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More than a year
15%
Reviews Summary
The reviews for this Shopify App are mixed, with both positive and negative feedback. On the positive side, many users praised the app for its effectiveness in providing size recommendations, improving conversions, and reducing return rates. The customer service was also highlighted as exceptional, with users mentioning quick responses and helpful assistance. Additionally, the app was commended for being user-friendly and easy to implement. However, on the negative side, some users expressed dissatisfaction with the pricing, billing practices, and unexpected charges. There were also complaints about issues with app disappearance after theme changes and difficulties in contacting customer support promptly. Overall, the app seems to have a strong focus on size recommendations and customer service, but improvements in pricing transparency and technical support may be needed.
Highlights
Review RSS Feed
All reviews
May 18, 2026
Customer service has been exceptional — Julia and the team are quick to respond and always proactive with suggestions. The app integrates cleanly into our custom Shopify theme without interfering with the design or performance. We've seen a genuine uptick in conversion since installing Fit Quiz and have just upgraded to the Premium plan. Highly recommend for any fashion brand looking to reduce size-related returns and improve the buying experience.
March 8, 2026
omg. 15 cent per add to cart. i was billed so high for a month this is a scam
While Fit Quiz was installed on your shop, 57% of all orders (in supported categories) were made after using the app and with the recommended size. Sales conversion with Fit Quiz was 233% higher than without it. You gained $14 in revenue for every $1 spent on Fit Quiz. Our pricing is fully transparent. Usage fees are clearly displayed when you activate the subscription, accept the terms in Shopify admin, and on the "Billing" page at any time after installation. There are no hidden fees. Usage charges only occur when a shopper uses Fit Quiz and adds the recommended size to their cart. You can view all such cases directly in the app at any time. The app functioned without any technical or other issues while it was installed. It's unfortunate you didn't check the analytics dashboard to see Fit Quiz's positive effect or reach out to us with any questions about pricing and usage fees. Nevertheless, we're glad that Fit Quiz had such a great impact on your business and will be happy to help should you decide to try it again.
Jan. 20, 2026
Couldn't recommend this app enough! Such a great size assistant and the support team is amazing. Very helpful and even assisted us with some customisation :)
June 27, 2025
Really good service and fix they fix the issue immediatelly
Thank you for your review, we were happy to help :)
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