All reviews

Rating Breakdown

  • 5
    94% (652 ratings)
  • 4
    3% (18 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (1 ratings)
  • 1
    3% (18 ratings)
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5 / 5 Share

April 4, 2025

We’ve been working with the Flits team for over 3 years now, and the experience has been nothing short of exceptional. From day one, they’ve proven to be incredibly cooperative, always available with prompt and effective responses. Their approach to problem-solving is proactive consistently coming up with innovative ideas tailored to our needs, which has helped elevate our app experience tremendously. What really sets Flits apart is their deep understanding of user and customer journeys. They go above and beyond to ensure that both the backend functionality and frontend experience are seamless, intuitive, and impactful. Their team has been extremely supportive, especially during critical situations, stepping in with confidence and clarity when it mattered most. Their structured and methodical way of working gives us a lot of trust in their platform. Everything runs smoothly, and you can truly feel the maturity and expertise behind the scenes. We’re particularly impressed with their loyalty program it's robust, reliable, and perfectly aligned with our business needs. It integrates effortlessly and has become a valuable part of our growth strategy. Even when cross-functional collaboration is required, the Flits team is open, enthusiastic, and quick to resolve any issues. Their willingness to work closely with third-party teams and debug in real-time has been a major plus. In short, Flits has been a game-changer for us. They’re not just a service provider they’re a true partner. Highly recommended for anyone looking for a dependable, future-ready solution with a team that genuinely cares.

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

April 1, 2025

great service!

Using app

5 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 26, 2025

⭐️⭐️⭐️⭐️⭐️ Reliable and Effective – Using for Years! We’ve been using the Flits Loyalty Program + Wishlist for a few years now, and it continues to be one of the best additions to our Shopify store. The loyalty program has helped us retain customers and increase repeat purchases significantly. The wishlist feature is user-friendly and gives valuable insight into customer preferences. Special thanks to Hasti Patel for the continued support over the years — always responsive, helpful, and professional. Flits has been a consistent and reliable partner in our growth journey. Highly recommended for any store looking to enhance customer engagement!

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 11, 2025

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 4, 2025

We’ve been using Flits for our rewards system for a good amount of time now, without any issues. On the rare occasions we’ve had questions, the Flits team has been extremely helpful and quick to respond. Our customers love earning rewards while shopping with us and redeeming rewards for discounts without having to wait for a sale. Additionally, Flits offers multiple integrations, ensuring a seamless experience for our customers.

Using app

Over 1 year

Total reviews

7

Average rating

3.7

4 / 5 Share

Feb. 25, 2025

Unsere Erfahrung mit Flits: Schönes Design, aber Preis-Leistungs-Verhältnis ausbaufähig Wir nutzen Flits in unserem Shopify-Shop, um die Darstellung der Kundenkonten zu verbessern. Das Design der Kundenbereiche ist ansprechend und professionell – genau das, was wir gesucht haben. Besonders die Möglichkeit, Kundenkonten übersichtlicher und optisch ansprechender zu gestalten, wertet das Einkaufserlebnis auf. Der Preis ist im Verhältnis zum Funktionsumfang allerdings recht hoch. Für diesen Betrag hätten wir erwartet, dass mehr Features enthalten sind oder zumindest eine flexiblere Preisstruktur angeboten wird. Einige zusätzliche Funktionen, wie mehr Individualisierungsmöglichkeiten oder tiefere Integrationen mit anderen Shopify-Apps, wären wünschenswert. Fazit: Flits ist eine visuell gelungene Lösung, um Kundenkonten in Shopify aufzuwerten, aber das Preis-Leistungs-Verhältnis könnte besser sein. Falls in Zukunft mehr Funktionen hinzugefügt werden, könnte die App ihr volles Potenzial ausschöpfen.

Using app

Almost 2 years

Total reviews

1

Average rating

4.0

5 / 5 Share

Feb. 20, 2025

The support team is very helpful, an the reverts are quick. They try to provide a solution whenever they can, or recommend the best way forward.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 20, 2025

Great app with excellent support. I requested several modifications to adapt with my store's theme and they helped everything out without hesitation.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 19, 2025

Their team is absolutely professional and kind, definitely a great app!

Store

B2K Pet

Using app

Over 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 10, 2025

App is feature rich. Team is awesome. If you are looking for growth which can come in from retention and engagement. This app is good. Not a paid review I am actually very overwhelmed with the app and team. Go for it, to be successful with it is in your hands.

Using app

About 2 months

Total reviews

5

Average rating

5.0

4 / 5 Share

Feb. 6, 2025

Customer service team is very responsive and proactive towards solving any problems that come up.

Store

OISELLE

Using app

About 5 years

Total reviews

3

Average rating

4.7

5 / 5 Share

Feb. 4, 2025

We highly appreciate the excellent support provided by your team. The application is user-friendly, efficient, and well-suited for business needs. The prompt and knowledgeable assistance from Vaibhav, your support team member ensures a seamless experience, making it a valuable asset for our operations. Keep up the great work!”

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 3, 2025

You guys did a good job.Very helpful tech support, Resolved my issue in 35 seconds

Store

IGOTEAT

Using app

About 3 hours

Total reviews

2

Average rating

3.0

5 / 5 Share

Jan. 29, 2025

We primarily use the app for its loyalty features, and it has been performing exceptionally well! It includes nearly all the essential functionalities a brand like ours requires and offers excellent scalability for Borosil. The app’s integrations with well-known market tools further enhance its value for the stores. Additionally, the support team is outstanding—responsive, efficient, and always helpful. We’ve thoroughly enjoyed using the app and look forward to exploring the new features the team has introduced!

Using app

Almost 2 years

Total reviews

2

Average rating

4.0

5 / 5 Share

Jan. 24, 2025

I added Flits to my second Shopify store, and I’m beyond impressed! The wishlist functionality has helped drive more sales, as customers love saving their favorite products for later. Plus, the ability to offer detailed order history and updates has reduced the number of support queries we receive. It’s a must-have app for anyone serious about customer satisfaction. Thank you, Flits

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 22, 2025

Filts has amazing customer service when it comes to query or any requirement things get done just by dropping a email.

Using app

9 days

Total reviews

3

Average rating

4.7

5 / 5 Share

Jan. 20, 2025

Great app, thanks alot, always promt support

Using app

About 1 year

Total reviews

4

Average rating

4.0

4 / 5 Share

Jan. 15, 2025

客服回覆速度很快

Using app

18 days

Total reviews

2

Average rating

2.5

4 / 5 Share

Jan. 7, 2025

a very good support and customer service team

Using app

About 3 years

Total reviews

9

Average rating

4.9

5 / 5 Share

Jan. 2, 2025

Pour le moment, l'application répond à nos attentes et le service client est très réactif. Je recommande fortement cette application qui améliorera de façon certaine la qualité globale de votre site.

Using app

2 days

Total reviews

5

Average rating

5.0