All reviews

Rating Breakdown

  • 5
    96% (375 ratings)
  • 4
    2% (9 ratings)
  • 3
    1% (3 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (4 ratings)

Reviews with Text

  • 99% (386)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 19, 2021

App is great, works great and the support team has helped me setting it up correctly. Highly recommended

Using app

8 days

Total reviews

9

Average rating

5.0

5 / 5 Share

Jan. 12, 2021

unbelievable service!! the best ever customer service solved any issues I had within a minute! thank you !!

Store

TCCORE

Using app

About 17 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. If you need any further help, feel free to drop a mail at [email protected].

5 / 5 Share

Jan. 7, 2021

Flits has a great customer service team and has not hesitated to help us customize our app to meet our needs as a small business! The product is on the newer side, but that's good, because they're very keen to listen and enhance the app for everyone using it! Give it a shot, you won't regret it!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review. I'm glad we were able to meet your expectations!. If you need any further help, feel free to drop a mail at [email protected]

5 / 5 Share

Jan. 7, 2021

While It might seem expensive at face value, Flits has been indispensible to our business. Their customer service has been stellar, and their customisation has been fast, and perfect this far. Highly recommend!

Using app

Over 1 year

Total reviews

3

Average rating

4.7

5 / 5 Share

Aug. 13, 2024

Great App, one of the best out there. Make a complete makeover of your customer's account, and not only that. I would go as far as to say Flits has THE BEST SUPPORT TEAM I have ever worked with.

Using app

Almost 4 years

Total reviews

13

Average rating

5.0

5 / 5 Share

Dec. 30, 2020

An easy to set-up app. The support it is really quick and handy. They extended full support to help us customize the app to match our theme requirements.

Using app

23 days

Total reviews

8

Average rating

4.8

5 / 5 Share

Dec. 24, 2020

The undisputed best support, a lot of customization was required and it was done in record time. Also, do not forget the application that solves a big problem in my opinion, which is the default account page Shopify Thank you Support Team

Using app

5 months

Total reviews

33

Average rating

5.0

5 / 5 Share

Dec. 11, 2020

I use this app to manage the orders of my clients. Amazing app. the perfect complement for a lot of orders and different products. If you are looking for something to manage the reorders and the total of the products that a client orders... Stop looking: THIS IS IT! I have checked all the available options in the store and this is the best.And the support is super fast and very efficient.

Using app

11 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 1, 2020

This app make our customer feel convenient and useful. Their response was gentle and excellent when we were in trouble. I think the staff team is reliable, so we decide to continue to use it.

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 20, 2020

The app is amazing. It has provided our clients with clarity on their orders and account as the layout is wonderful and so easy to view. This has reduced the amount of calls regarding clients' accounts. But what makes this app really stand out is the team behind it. Within 3 days of installing the app, they have seamlessly integrated another app we use, and even improved upon it's layout for us. Amazing! Thank you so very much!! We look forward to see what apps you develop next!

Using app

11 days

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for the awesome feedback it truly means a lot to us :-) Please let us know if you need any assistance in the future our team is happy to help. Flits Team

5 / 5 Share

Nov. 18, 2020

We've needed something like this for a long time! Glad we've got it now. It's really helpful for our customers to be able to see past order details without having to "drill in", and also to re-order easily. Flits customized the page for us so that we have Bold subscriptions access from this page as well, and we added a SMILE loyalty rewards permalink. That one doesn't work as well as we'd like (it fires up the site home page in a separate window) but it was enough for us to be ready for launching in our new theme and we'll work out the kinks over time I'm sure. If you're fastidious about spelling and such like I am, you'll see some flaws, but the functionality trumps everything for us right now. Customer service has been very good. Special shout out to Milind. Service is not instantaneous, but it has been consistently prompt and thorough. They were also very patient and polite when I was complaining about an issue that turned out to be my own fault.

Using app

24 days

Total reviews

7

Average rating

4.7

Developer Reply

Thanks so much for your feedback. We are delighted to hear you are satisfied with our services. :) Let us know if we can help with anything. Best, Flits Team

5 / 5 Share

Nov. 14, 2020

I sell a product that is frequently re-ordered so I was looking for an app to make is easier for my customers to do just that. I had a small issue with the installing the code and Flits customer support was very quick to resolve it. I love the way my customer accounts page looks now and highly recommend this app!

Using app

7 days

Total reviews

7

Average rating

4.4

5 / 5 Share

Nov. 12, 2020

I had originally given a low review, however after speaking with and working with customer service, I upgraded as their customer services is fantastic. Any issue they were able to fix, they were able to make changes to some of the things I asked. Very pleased. The app for the backend is a good app and works well.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 20, 2020

The app is great and the support team is AMAZING! They were extremely helpful with getting everything set up on our storefront and dialed in just the way we want it. Flits is a comprehensive customer portal management app that has allowed us to integrated rewards, subscriptions, order details, and referrals into a single unified platform. Excited to see what features they roll out next!

Using app

About 1 month

Total reviews

12

Average rating

5.0

5 / 5 Share

Oct. 13, 2020

I finally found a Shopify app that enables customization of the customer account setup without fully custom building it. The team has been quite helpful in making some tweaks to my setup and the tutorials they have available are super helpful as well. Definitely recommended :-)

Store

SARTORO

Using app

6 months

Total reviews

20

Average rating

4.8

5 / 5 Share

Oct. 2, 2020

Thanks so much for worked hard on App. Highly recommend this App awesome and support quickly as well. They will work on whatever you need to be done. They are wonderful!

Using app

About 2 months

Total reviews

6

Average rating

3.7

5 / 5 Share

Sept. 28, 2020

Having looked at various customer account management apps this one certainly has the most functionality and the support team have been so helpful too! Would definitely recommend to others

Using app

7 days

Total reviews

14

Average rating

5.0

5 / 5 Share

Sept. 25, 2020

Great experience so far since installation, the customisation is adequate and the end user experience is worlds apart from the stock experience from Shopify! Support has been efficient and my requests have been fulfilled normally within a couple of hours! Excellent! I'm using 3rd party apps for the wishlist and rewards scheme and they happily integrated them into my accounts section with no issues just the way I requested. Thank you everyone at Flits :)

Using app

2 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Sept. 26, 2020

It's easy to handle. And SUPER nice support service. All they are very friendly and helpful. Lucky to have them. I WOULD RATE THEM 6 STARS if I can!

Using app

10 days

Total reviews

11

Average rating

4.6

5 / 5 Share

Sept. 17, 2020

I have used this on a couple of the stores that I run now for the store credit function as well as the nicer customer account page it creates and it works great. On this particular site I had some custom changes that I was hoping for to make the optimal customer experience on my store store since it is run a little differently. I didn't know if it would be possible, but the Flits team has quickly assisted me with these customization's and I could not be more thrilled.

Using app

About 2 months

Total reviews

2

Average rating

5.0