Flits: Loyalty & Wishlist +
Customer Account Page, Loyalty program, Wishlists & more
Rating
4.8
feedback
663
chart
#1,198
All reviews
Rating Breakdown
April 28, 2021
Amazing customer support! I had compatibility issues with a subscription app but they solved in less than 4h. Thank you!
April 28, 2021
We are very happy with our experience with Flits! They have been extremely responsive (within 24 hours) and helpful in assisting us with uploading the app onto our website. They have made the process extremely easy! And the interface of the app has been a wonderful addition to our business. We would highly recommend Flits! Great job!
April 22, 2021
Really great app and super helpful when asking questions to help with restyling tasks! Thanks Flits! Highly recommend.
April 20, 2021
Super customer service! Ankit, Milind and the rest of the team did the extra mile and found a work around to implement a change that is currently not part of the app's feature. Amazed with their service and app!
April 16, 2021
This is a great app! Installed easily/quickly without any problems. Definitely improves the shopping experience for our repeat customers. We needed a slight modification to the Reorder interface and they got it updated within a day... Excellent service!!
April 8, 2021
Good features that enhances our shop experience and great support by the team. Ankit was able to resolve our issue very quickly.
April 2, 2021
Good app and great team! I requested some changes on my store and they were able to do it faster than I was expecting. Highly recommended!
March 30, 2021
Incredible team. They will work with you tirelessly to help you get the most out of your customer accounts. Any customizations you need, they will try their best to serve you. Wouldn't use any other app for customer accounts!
March 27, 2021
The app is working very well both at mobile and desktop. Also, the support is very helpful and responsive. Recommended.
March 26, 2021
Milind and Gunjan from the team are extremely keen to please and we've had a great onboarding with them with all custom requirements fulfilled to the T. Using Flits for the past few months and very happy with this app. We're using their customised account page, wishlist and social login. They've also custom made a product for us where invoices from our fulfillment provider is being fetched to the my account page's order history for every order in real time thereby reducing our "Send me my invoice" support tickets. Since we already had a loyalty program before we onboarded with them, they integrated that with the My account page. We have a custom order cancellation app as well which they were able to effortlessly integrate on the Orders tab of the my account page. Customers are also able to raise a support ticket from the account page as they've linked the account page to our Help Center. They entertain custom requests to add extra KYC customer fields and push info into customer metafields for us to then send to our ESP for effective email workflows. Highly recommended for all Shopify store owners who want to offer the most personalised customer service with a great account page.
March 24, 2021
Loved the app and absolutely loved the customer support if you even need to use it. Their customer support is some sort of a gold standard in service, no doubt about that!
March 24, 2021
Thank you for your quick and accurate response. I'm managing several stores with Shopify, and I've installed this app in almost every store, and I'm using it. I'm always getting help with quick responses when I'm in trouble.
March 19, 2021
Excellente application, le service client est très réactif aux demandes. Je recommande sans hésiter!
March 17, 2021
This app and its service are well worth the money. The account page looks a lot more professional, which is good for my business. Thank you!
March 15, 2021
Absolutely love this app and the customer service on it! We were able to utilize our custom contact us button and works perfectly! Highly recommend and they are on their A game!
March 12, 2021
We have used Flits for a couple of months now and are really enjoying the app. It has given our webshop an extra dimension and gives our users another insight into the company. The Flits team are efficient and have helped us solve all our requests.
March 12, 2021
As an owner of Shopify multi-million brand with over 20k customers registered I'm very happy about this app, first of all, I want to thanks the support team for their effort in helping me integrate my website with their amazing app They went beyond and above to make sure that the app has been set up properly, I wish I can see this great level of customer support with other apps Second, the app is pretty easy to use and set up, I can see how my customer is using it instead of using Shopify default customer account page. It makes it very easy for the customer to see the details of their orders and their past orders If your business is growing with thousands of customers, you can't just rely on Shopify default customer account page ( This is a must app ), especially if you have returning customers The price is also affordable and you pay as you grow I'm very excited to use the other function
March 12, 2021
Very functional app that solves a lot of our use cases like - a lovely branded customer account page, Wishlist feature, Social Logins that actually work. On top of that the customer service is very swift and accurate. Special shout out to Ankit for helping us every single time
March 12, 2021
I'm using Flits' free plan for my site's accounts and it's 100 times better than the standard shopify customer account page. It makes the account page looks much more professional and the best part is, there's a re-order option on each products that customers previously order which is wonderful! this option is available in the FREE plan as well. To top it off, they went above and beyond (Ankit) to remove a residual code that was left by a different app on our website. We had no idea how to remove and which app it was causing the popup to show at order confirmation page. We asked Ankit if they can help even though it's not their app, they requested access to our site backend, searched for the code and provided the name of the app with screenshots. HUGE HUGE relief because we just could not figure this thing out!! This type of support is unheard of these days. THANK YOU THANK YOU THANK YOU Flits!!!!
March 10, 2021
The support it's so efficient ! They reply very fast and they always make it works. I love this app thanks for them