All reviews

Rating Breakdown

  • 5
    95% (378 ratings)
  • 4
    2% (9 ratings)
  • 3
    1% (3 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (5 ratings)

Reviews with Text

  • 99% (391)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 12, 2020

I had originally given a low review, however after speaking with and working with customer service, I upgraded as their customer services is fantastic. Any issue they were able to fix, they were able to make changes to some of the things I asked. Very pleased. The app for the backend is a good app and works well.

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 20, 2020

The app is great and the support team is AMAZING! They were extremely helpful with getting everything set up on our storefront and dialed in just the way we want it. Flits is a comprehensive customer portal management app that has allowed us to integrated rewards, subscriptions, order details, and referrals into a single unified platform. Excited to see what features they roll out next!

Using app

About 1 month

Total reviews

12

Average rating

5.0

5 / 5 Share

Oct. 13, 2020

I finally found a Shopify app that enables customization of the customer account setup without fully custom building it. The team has been quite helpful in making some tweaks to my setup and the tutorials they have available are super helpful as well. Definitely recommended :-)

Store

SARTORO

Using app

6 months

Total reviews

21

Average rating

4.8

5 / 5 Share

Oct. 2, 2020

Thanks so much for worked hard on App. Highly recommend this App awesome and support quickly as well. They will work on whatever you need to be done. They are wonderful!

Using app

About 2 months

Total reviews

6

Average rating

3.7

5 / 5 Share

Sept. 28, 2020

Having looked at various customer account management apps this one certainly has the most functionality and the support team have been so helpful too! Would definitely recommend to others

Using app

7 days

Total reviews

14

Average rating

5.0

5 / 5 Share

Sept. 25, 2020

Great experience so far since installation, the customisation is adequate and the end user experience is worlds apart from the stock experience from Shopify! Support has been efficient and my requests have been fulfilled normally within a couple of hours! Excellent! I'm using 3rd party apps for the wishlist and rewards scheme and they happily integrated them into my accounts section with no issues just the way I requested. Thank you everyone at Flits :)

Using app

2 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Sept. 26, 2020

It's easy to handle. And SUPER nice support service. All they are very friendly and helpful. Lucky to have them. I WOULD RATE THEM 6 STARS if I can!

Using app

10 days

Total reviews

11

Average rating

4.6

5 / 5 Share

Sept. 17, 2020

I have used this on a couple of the stores that I run now for the store credit function as well as the nicer customer account page it creates and it works great. On this particular site I had some custom changes that I was hoping for to make the optimal customer experience on my store store since it is run a little differently. I didn't know if it would be possible, but the Flits team has quickly assisted me with these customization's and I could not be more thrilled.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 16, 2020

Happy with their services! Quick response. Would recommend others .............................................

Using app

6 months

Total reviews

5

Average rating

4.2

5 / 5 Share

Dec. 1, 2020

I am sure this is the best choice. Thanks for the fast and patient support. They solve all the problems.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 4, 2020

Integrated this app with a platform for B2B wholesale. We were looking for more functionality from the customer account page and Flits provided it! They also helped with a couple of custom/bespoke changes we needed as well. Thanks for all your help!

Using app

About 2 months

Total reviews

3

Average rating

4.0

5 / 5 Share

Aug. 31, 2020

This app will be a BIG help for organizing and saving information for each customer. Support is VERY prompt and extremely helpful with customizations. Highly recommend.

Using app

Over 1 year

Total reviews

9

Average rating

4.3

5 / 5 Share

Aug. 21, 2020

We just setup this app and we required some customization. The customer service was very responsive! We were up and running with customization in 2 days!

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your lovely review. We're so glad to hear that support was able to help!

5 / 5 Share

Aug. 20, 2020

Easy to use, great support, and overall has made our repurchasing experience easier for our customers

Using app

About 1 month

Total reviews

13

Average rating

5.0

5 / 5 Share

Aug. 21, 2020

Very helpful customer service and the app meets exactly what is offered. I recommend it for stores that want to have their Customer Account Page for their customers!

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 20, 2020

Excellent customer service. I needed the wishlist to specifically appear to the right of my add-to-cart button and I didn't know how to do that myself. Their dev team was quick and got the job done. And I'm very excited to see how well the app improve my conversion rate. I've installed several wishlist apps, but I feel that this is one of the best and most economical! Definitely give these guys a try!

Using app

6 days

Total reviews

8

Average rating

4.5

5 / 5 Share

Aug. 9, 2020

This app is one of the best app as I have known so far during using thousand of different shopify app. CS team is replying very quickly as well.

Using app

8 days

Total reviews

2

Average rating

5.0

Developer Reply

We are highly delighted with your words. A very big thank you from Team Flits. We always at your service.

5 / 5 Share

Aug. 4, 2020

Great time, lots of support and hard work done by them. Took there team to add extra features at no extra cost. Developers with real passion for their work.

Using app

4 days

Total reviews

11

Average rating

5.0

Developer Reply

Thanks so much for your lovely review. We're so glad to hear that support was able to help!

5 / 5 Share

July 24, 2020

This is a perfect app for what I'm looking for. It has a lot of features to use for any purpose. The support team is also helpful. Always help us with priority. Good Work Team:)

Using app

About 2 years

Total reviews

7

Average rating

4.7

5 / 5 Share

July 23, 2020

Awesome support that is able to customize and fix issues timely. By far the best support team out of all apps that I've used

Using app

About 2 months

Total reviews

19

Average rating

4.3