All reviews

Rating Breakdown

  • 5
    95% (378 ratings)
  • 4
    2% (9 ratings)
  • 3
    1% (3 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (5 ratings)

Reviews with Text

  • 99% (391)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 25, 2019

The customer service we received from Flits is exactly what everyone wants but never actually gets. I reached out because there was a problem with the integration with our theme. I'm still in shock at the fast turn around, and accurate work! Not to mention I misunderstood something and sent them on wild goose chase YET it was handled 100% professionally. I have no complaints at all. Thank you!!!

Using app

Almost 2 years

Total reviews

17

Average rating

4.5

5 / 5 Share

June 21, 2025

Really good app and support ! One of the best plugin available on the market for customer account and the most helpful support around. Highly Recommended !

Using app

Over 5 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 18, 2019

Great plugin and the most helpful customer service we have ever seen. Highly recommended. Can't say a bad word.

Using app

28 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 4, 2019

The app is easy to use and has a great interface, it was also easy to install and in less than a few minutes it was up and running on my page. Best of it is the team promptness to help.

Using app

6 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 1, 2019

Frankly a great app! It truly helps to improve customer experience. The support team is awesome, good app overall

Using app

24 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 22, 2019

very easy to use and function perfect ,and good customer service ,move quick ,will use to other friends

Using app

About 11 hours

Total reviews

7

Average rating

5.0

5 / 5 Share

Oct. 23, 2019

Great support! fixed within 24 hours. probably it would of been quicker if I was to reply to emails quicker. Looks like a great App so far! Thanks for the help of fixing an error from another app uninstall!

Using app

About 1 year

Total reviews

3

Average rating

4.7

5 / 5 Share

Oct. 17, 2019

The app is pretty great, but the support team is fantastic! Patel especially. I had some problems with some translations and some buttons not working and the guy was there to help me all the way.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 16, 2019

Great functionality, easy to use, and speedy (and successful) customer care! Keep up the great work.

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 28, 2020

The Flits app staff has been super helpful on guiding our store on how to bulk import & export our customer wishlist & reward data. Quick & concise ! Keep up the good work. Update : and another swift answer to our support request. Cheers!

Store

Ninoma

Using app

6 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 7, 2019

We used this app to integrate many of our account services like rewards points, wish lists, subscriptions, etc. Gunjan was very responsive and helped us get up and running quickly. Highly recommend based on great support from vendor!

Using app

About 18 hours

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 16, 2019

Excellent Customer Support. Very responsive and always all issues resolved on time. There is no app similar to this.

Using app

4 months

Total reviews

15

Average rating

4.7

5 / 5 Share

Sept. 13, 2019

easy to install and works very well. fast and great support. helps customer to find anything in one place. www.4yourdog.ch

Using app

3 days

Total reviews

8

Average rating

5.0

5 / 5 Share

Aug. 27, 2019

Nice app. Great customer service. Developer is very helpful. I like the fact that it is free and developer is very responsive.

Using app

About 2 months

Total reviews

5

Average rating

4.4

5 / 5 Share

Aug. 8, 2019

Amazing customer service. The app interface is very straight forward and easy to use AND customise from a UI perspective.

Using app

About 2 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

July 29, 2019

Great Support from James, whenever it is required he's supporting within a short of time period. great app...

Using app

About 2 months

Total reviews

4

Average rating

4.8

Developer Reply

Thank you very much for the five-star review! We're happy to hear that you're loving our app & Support.

5 / 5 Share

July 31, 2019

Great app and great customer service. This app has allowed my customers to each have a unique experience, all administered through the account page.

Using app

26 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 15, 2019

Very fast costumer service extremely responsive and to the point i will keep using this app thank you especially Alex

Using app

About 1 month

Total reviews

7

Average rating

4.6

Developer Reply

Thank you very much for the five-star review!

5 / 5 Share

July 15, 2019

AMAZING customer service! I had a few design change requests and they were phenomenal in resolving them quickly. Super kind and helpful people - wonderful app to have on my store. Thank you so much!

Using app

1 day

Total reviews

8

Average rating

5.0

Developer Reply

Thank you for the five-star review! We really appreciate it.

5 / 5 Share

Nov. 22, 2019

Really like this app. Easy button for Customer's Account Page. Support is really Great and helpful. Even added a custom API from another app for me.

Store

UPMEN

Using app

11 months

Total reviews

2

Average rating

5.0