Flits Loyalty Rewards Program

Great app and awesome team, super quick to help with an enquiry I had!

We’ve been working with the Flits team for over 3 years now, and the experience has been nothing short of exceptional. From day one, they’ve proven to be incredibly cooperative, always available with prompt and effective responses. Their approach to problem-solving is proactive consistently coming up with innovative ideas tailored to our needs, which has helped elevate our app experience tremendously. What really sets Flits apart is their deep understanding of user and customer journeys. They go above and beyond to ensure that both the backend functionality and frontend experience are seamless, intuitive, and impactful. Their team has been extremely supportive, especially during critical situations, stepping in with confidence and clarity when it mattered most. Their structured and methodical way of working gives us a lot of trust in their platform. Everything runs smoothly, and you can truly feel the maturity and expertise behind the scenes. We’re particularly impressed with their loyalty program it's robust, reliable, and perfectly aligned with our business needs. It integrates effortlessly and has become a valuable part of our growth strategy. Even when cross-functional collaboration is required, the Flits team is open, enthusiastic, and quick to resolve any issues. Their willingness to work closely with third-party teams and debug in real-time has been a major plus. In short, Flits has been a game-changer for us. They’re not just a service provider they’re a true partner. Highly recommended for anyone looking for a dependable, future-ready solution with a team that genuinely cares.

Reliable and Effective – Using for Years! We’ve been using the Flits Loyalty Program + Wishlist for a few years now, and it continues to be one of the best additions to our Shopify store. The loyalty program has helped us retain customers and increase repeat purchases significantly. The wishlist feature is user-friendly and gives valuable insight into customer preferences. Special thanks to Hasti Patel for the continued support over the years — always responsive, helpful, and professional. Flits has been a consistent and reliable partner in our growth journey. Highly recommended for any store looking to enhance customer engagement!

We’ve been using Flits for our rewards system for a good amount of time now, without any issues. On the rare occasions we’ve had questions, the Flits team has been extremely helpful and quick to respond. Our customers love earning rewards while shopping with us and redeeming rewards for discounts without having to wait for a sale. Additionally, Flits offers multiple integrations, ensuring a seamless experience for our customers.

The support team is very helpful, an the reverts are quick. They try to provide a solution whenever they can, or recommend the best way forward.

Their team is absolutely professional and kind, definitely a great app!

App is feature rich. Team is awesome. If you are looking for growth which can come in from retention and engagement. This app is good. Not a paid review I am actually very overwhelmed with the app and team. Go for it, to be successful with it is in your hands.

You guys did a good job.Very helpful tech support, Resolved my issue in 35 seconds

We primarily use the app for its loyalty features, and it has been performing exceptionally well! It includes nearly all the essential functionalities a brand like ours requires and offers excellent scalability for Borosil. The app’s integrations with well-known market tools further enhance its value for the stores. Additionally, the support team is outstanding—responsive, efficient, and always helpful. We’ve thoroughly enjoyed using the app and look forward to exploring the new features the team has introduced!

Filts has amazing customer service when it comes to query or any requirement things get done just by dropping a email.

Great app, thanks alot, always promt support

Pour le moment, l'application répond à nos attentes et le service client est très réactif. Je recommande fortement cette application qui améliorera de façon certaine la qualité globale de votre site.

Very easy and smooth app, not only that the customer support is a plus point. We were working on one of the feature from the morning and i contacted customer care at afternoon someone named "Hasti" helped us within 10-20 Mins, Thank you.

I’ve been using this app for a few weeks, and it has significantly improved the efficiency of my store. The interface is user-friendly. The support team is responsive and provides great assistance whenever required. I highly recommend this app to any Shopify store owner looking to streamline their operations and grow their business. It's a game-changer!

This app gives our site a far more professional look and service to historical customers. In particular as all orders have comments, the customized display that the Support Team has created for us enables each repeat customer a great view of all their orders which can be rapidly scanned /searched. Support is excellent. We highly recommend.

I couldn’t be happier with the impact this solution has had on my Shopify store! The upgraded customer account page is a game-changer—my customers now have easy access to their profile, detailed order history with images, and a convenient reorder button. Features like recently viewed items and invoices add a professional touch that my shoppers love. The loyalty and reward program has been a fantastic addition, helping me increase customer retention and engagement. The social login feature is seamless and makes it so much easier for customers to sign in, while the wishlist option lets them save their favorite items for later. It’s clear this tool was designed with Shopify merchants in mind. Everything is functional, easy to integrate, and customizable to reflect my brand perfectly. If you’re looking to enhance your customers’ shopping experience and boost retention, this is a must-have!

I've tried multiple loyalty program applications before, but I often found limited support and integration options for India-based D2C stores, not to mention the high subscription costs. Then, through word of mouth, we discovered Flits. The support from their team has been phenomenal—they are responsive and provide timely assistance, even during non-working hours and late at night, addressing issues immediately. The integration possibilities with Flits are extensive, and they consistently go above and beyond to ensure everything is set up perfectly. One of the standout features is their enhanced account page, which transforms Shopify’s basic setup into a more comprehensive, user-friendly experience. Flits has truly elevated our store’s capabilities!

Amazing app, great customer support, they help with everything within 24 hours, with any request you got.