Flits: Loyalty & Wishlist +
Customer Account Page, Loyalty program, Wishlists & more
Rating
4.8
feedback
663
chart
#1,175
All reviews
Rating Breakdown
Review RSS Feed
Jan. 3, 2024
This app is exactly what we were looking for. In addition to the many possibilities, the customer service is just excellent! Congratulations to the whole team
Thank you ever so much for taking the time to leave such a wonderful review about our app. We're thrilled to hear that you're enjoying your experience with it.
Jan. 1, 2024
Great customer service team! Happened to find this app, while using it i got some issue but the customer service team was so nice and helped me right away! Highly recommend
Dec. 22, 2023
Always fast responses. They go above and beyond every time and even make some custom edit upon request. Love them
Thank you for appreciating our support. Your satisfaction is our priority, and we're glad our assistance has been helpful to you.
Dec. 2, 2023
We had an additional requirement to further simplify the steps for our customers, as it wasn't readily available. Got it touch with the team and they fixed it for us real soon. Since your customer support is good, I'm sure you've put in efforts to make this app the right one for Customer Account as well. I look forward for such faster turn around time for any future requests as well.
Dec. 1, 2023
Phenomenal team. We have had issues, mainly personal preferences we needed corrected. We have over 120k customer profiles, and this app is stable and met our needs. But what is really amazing is the support staff! They are very responsive and have done everything we have requested of them! You should choose this app if you need an account DASHBOARD for your customers! THE STAFF IS AWESOME!!!
Thank you for appreciating our support. Your satisfaction is our priority, and we're glad our assistance has been helpful to you.
Nov. 25, 2023
Great app but even better is the customer service and support offered by the Flits team. They have massively helped us customize our customer accounts
Nov. 9, 2023
One of the best app for Customer Accounts Dashboard with perfect and fast support
Nov. 9, 2023
This app is just WOW! I was able to make it work in a custom headless (Hydrogen) storefront, and the Flits customer service was impeccable in this journey! Will definitely use it in many other headless projects. To the Flits marketing team: please let the world know your app is compatible with custom storefronts! Nowadays it's such a pain finding headless-compatible apps.
Store
My Store
Using app
2 months
Nov. 8, 2023
The support has been excellent. They always provide top-notch support, and timely feedback and go out of their way to provide excellent customer service.
Oct. 19, 2023
One of the best app for Customer Accounts Dashboard and referal program on the Shopify Store. The app developer is smart and knowledgeable about how things work, very polite always happy to hear the requirements and solve issues in time.
Oct. 12, 2023
The support team is not only prompt in responding to my inquiry but also incredibly knowledgeable. I appreciate their dedication to providing top-notch customer support, which truly sets this app apart from the rest. It's evident that the team cares about its users and is committed to delivering a smooth and enjoyable experience.
Using app
Over 1 year
Total reviews
2
Average rating
5.0
Sept. 26, 2023
DO NOT USE. if you need account authentication at all whatsoever, this app completely blocks reCAPTCHA from working. Per shopify customer support --> "When reCAPTCHA v2 is engaged, the customer is referred to the 'Challenge' page. This page is not hosted in Shopify theme files or Admin - it is provided and managed by Google. Once the challenge has been successfully completed, the redirect looks for the customer account page. In this case, it looks like when that page is blank the fallback is to route back to the customer account login page. I have also confirmed that other third-party customer account apps have a similar issue with v2 redirect. The problem is that Google's reCAPTCHA challenge page overrides the app's redirect settings, looks for the .liquid it is expecting, and then loops back to the login page. You can consider customizing the customers/account.liquid file, instead of using third-party apps to provide your customer account features. Or, you may be able to request a custom version of the customer account apps that can be recognized by the reCAPTCHA challenge page redirect. Google does offer development documentation: Google Dev Support : reCAPTCHA Developer's Guide / Verifying the user's response." This issue created over 1000 fake accounts and took heavily involving shopify plus customer support to rectify. This app in general is not good. Very limited customization, almost nothing in custom CSS. Not only that but there is a lot better apps for the money that do not cause the recaptcha issue. Ditch this app and go with something else.
Hello Entrepreneur, Your feedback is valuable to us, and we dropped the actual reason for this issue over the mail. I hope this message finds you well. I want to extend my sincerest apologies for the recent experience you had with Flits. We understand how frustrating and disappointing it must have been for you, and for that, we are truly sorry, but please review the below points. 1 - Regarding Captcha -I deeply reviewed your point but honestly, the Login/Signup page and it's a related process (Including Re-Captcha) is not from Flits' end, it is from Shopify's end and Flits is unable to control the same page, and process due to this, but still our tech team will help you for all feasible way, we can discuss with Shopify as well. 2 - Regarding the Customisation CSS - Yes, regarding customization CSS, we will be glad to improve as per your brand color and other requirements for sure, please share with me. I can assign a dedicated developer to fulfill your requirements. So, if you can spare some time for us, then we would like to invite you to a meeting call so that we can discuss the remaining points and try to help you better. So, if you are available then please share a time slot for any day you are available. Awaiting your response. Please connect at [email protected] Thank you Flits
Sept. 13, 2023
An app with great functionality, but I especially want to highlight the work of the technical support team, I had special requests regarding the design of product cards and menus items, they quickly fulfilled my task. This is the best support I have ever worked with. I recommend this plugin!
Aug. 5, 2023
Trie this app, it wasn't for me. I wasn't going to write a review, but decided to because the app doesn't delete its own code after being removed, which causes several large .js issues on my site.
Aug. 1, 2023
With the Customer Account Page app, you can effortlessly create and manage customer accounts, giving them the power to access their information, track orders, and update personal details. It's like having a dedicated customer service representative available 24/7! Security is a top priority, and this app ensures that your customers' sensitive information is safe and protected. With advanced encryption and secure login protocols, you can have peace of mind knowing that your customers' data is in good hands. i recommended to use it. Amazing community and very helpful keep it up.
July 31, 2023
We've been with Flits for 4 or 5 years and have been happy with our experience. There have been a few "glitches" along the way but they always have helped resolve them in a timely manner so it wasn't too disruptive to our business. We definitely recommend them!
July 24, 2023
This is by far the best app for functionality, technical expertise and customer service. I tried several 'customer area' apps in the past and Flits not only does what it needs to, but it offers a condensed, sleek view of what my customers need. They even created a special menu based on customer metafields for my customers to download their CGI files! and fixed some header issues that my theme had with the app. Normally I don't even bother writing reviews but Flits deserves it. They offer a very professional service that keeps you updated at every step and I could not be happier with the results.
Thank you so much! Your satisfaction is our top priority, and we are thrilled to hear that you are pleased with the level of service and support you've received from our team. It's always a pleasure working with clients like you who value and acknowledge our efforts.
July 19, 2023
The Flits team are ABSOLUTELY AMAZING! They are super quick to respond to any query I have, plus the app itself is AWESOME for customers - it has a nice touch to our website! If you're thinking about downloading Flits, do it now!