All reviews

Rating Breakdown

  • 5
    94% (626 ratings)
  • 4
    2% (15 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (1 ratings)
  • 1
    3% (18 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 14, 2023

Simply Amazing. The customer support team replies quickly and the look of the customer dashboard is seamless and amazing! Aesthetically pleasing and much better than what we had before. Would highly recommend to anyone

Using app

10 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 12, 2023

Excellent support staff, would recommend this app. It has helped reduce overhead as customers can print their own invoices

Using app

About 1 year

Total reviews

10

Average rating

5.0

5 / 5 Share

June 2, 2023

I would highly encourage working with this team and utilizing this application for your website. They go above and beyond and are willing to do whatever it takes to get your request accomplished. I have nothing but amazing things to say about this group. Thank you so very much for helping me accomplish my dream so I can start making $$$$$$$$$$!

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Serving clients like you is our greatest joy, and we look forward to exceeding your expectations in the future. Thank you for your trust.

5 / 5 Share

May 31, 2023

Much prefer this account page to the default shopify. Also responsive support for changes or fixes.

Using app

24 days

Total reviews

12

Average rating

5.0

5 / 5 Share

Oct. 1, 2024

Really good app that takes a pretty useless login page and turns it into something that gives customers all the information they could need. We recently updated the theme to Duo - Vaibhav and Hasti were both super helpful and the process was very smooth. Great app with great support. Well worth the small cost.

Using app

Over 3 years

Total reviews

9

Average rating

5.0

Developer Reply

Thank you so much for your kind words. Your feedback means the world to us, and it motivates us to continue delivering the best possible service.

5 / 5 Share

April 24, 2023

Very nice app, I use this app for customer dashboard. The dashboard has a very good easy UI / UX. And their customer support and the rest of the developer team are very helpful.

Using app

Over 1 year

Total reviews

6

Average rating

4.3

5 / 5 Share

March 31, 2023

If you are looking for referral program app than this is the best app I found. This app is user friendly. Excellent Team Support.

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

March 29, 2023

Great customer service. I used Flits with the integration of Return Prime to take care of my account pages and returns. The flits team added the return prime button for me in less than a business day. Highly recommend!

Using app

2 months

Total reviews

5

Average rating

4.8

5 / 5 Share

March 29, 2023

There are few words one can use to describe the customer service they receive from Flits. I could not have asked more of Ankit, Manmeet, and Vaibhav. No issues with communication. Iterations of some custom work were turned around lighting fast. Thank you and my customers thank you.

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 21, 2023

We recently added Flits to our store with the Wishlist capacity. We had a few requests back and forth with their support team, including some custom branding. They have been extremely responsive, helpful, and capable with managing our requests! We would highly recommend this app and team.

Using app

20 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 21, 2023

Flits provides an important product. The customer and technical support are highly competent and professional. They were able to oblige our requests and customise the product to suit our store. I would like to highlight Bhargav and his team for doing a great job.

Using app

5 months

Total reviews

29

Average rating

5.0

5 / 5 Share

March 21, 2023

Unbelievable app and customer service! My account page was blah and uninventive and using Flits turned it into something I would love to use as a customer. It has features/options I didn't even consider an account page should have. Interface The interface is easy to use and super clear while still giving you a good deal of control. Customer service The customer service has been incredible. I know I'm probably super annoying cause I have a lot fo questions and they've been there every step of the way lol Amazing!! Cost There's no risk to try this app but if you like it, it's also very afforable when compared to other options.

Using app

5 months

Total reviews

38

Average rating

5.0

Developer Reply

Your satisfaction is our top priority, and we are thrilled to hear that you are pleased with the level of service and support you've received from our team. It's always a pleasure working with clients like you who value and acknowledge our efforts. Thank you so much

5 / 5 Share

March 2, 2023

Amazing app , amazing customer service. They even helped me fixing a bug in my website that wasn't coming from them and saved me money. very accommodate and will help you with anything.

Using app

14 days

Total reviews

5

Average rating

4.2

Developer Reply

Thank you so much for your valuable feedback.

5 / 5 Share

Feb. 22, 2023

I recently had an issue that needed to be resolved quickly, and I was pleasantly surprised by how efficient and helpful the team was. They fixed the problem really fast and responded to my inquiries almost instantly. I couldn't believe how quickly they were able to get everything sorted out. Not only that, Manmeet Agarwal was really helpful and went above and beyond to make sure I was satisfied with the outcome. Overall, I was really impressed with the level of service I received and would highly recommend this app! Thanks again!

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your detailed review.

5 / 5 Share

Jan. 25, 2023

お客様のマイページアプリを探している方がおられましたら、大変おすすめできます。 レビューにある通り、フォームの表示内容や、順序のカスタマイズを1日で対応いただけました。これまで他のアプリでは、住所の表記が海外仕様のものばかりで使いにくいものが多かったですが、こちらのカスタマーサポートは最高です。大変おすすめできます。 コミュニケーションは英語チャットとなりますが、パワーポイント等の指示書も添付できるため、ミスコミュニケーションなく進めることができます As the reviews indicate, we were able to customize the content of the form display and the order of the forms in one day. I have found many other apps to be difficult to use because of the foreign specifications of the address, but this one has the best customer support. I highly recommend this app.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

貴重なご意見ありがとうございます

5 / 5 Share

Jan. 6, 2023

The app works well and the support has been reliable with any issues resolved quickly and easily. I highly recommend the Flits app.

Using app

6 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much, Glad that you like our support.

5 / 5 Share

Jan. 5, 2024

Manisha, Bhargav, Vaibhav, and the entire Tech team have proved themselves to be nothing short of amazing. Their top-notch customer service, quick response to my inquiries, and solutions-oriented ethos is the embodiment of stellar customer service. The rapid turnaround time on my requests simply added more to the satisfying experience. Thank you, Flits Team, for setting such a high standard of customer focus, service and patience. Appreciate all your efforts!

Store

VERBENA

Using app

About 1 year

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for your valuable feedback. Support team members are really happy, Thank you so much for your appreciation.

5 / 5 Share

Dec. 20, 2022

Easy to install and setup... I wanted some additional customization, the support teams response was so quick... just amazing would recommend to everyone.. Keep it up XD

Using app

2 months

Total reviews

4

Average rating

5.0

Developer Reply

Glad that, you like the installation process. Thank you so much for your feedback.

5 / 5 Share

Dec. 14, 2022

I just installed this FLITS app last week. I have always been looking for a more professional looking customer account page where customers could have access to all of their information in one spot. The professional look of the account page on this app is great. I was able to add links to pages with customer support information that has been really helpful and customize the look and feel the way I wanted to help increase the look and feel of our brand. I had to reach out to customer service for a couple of things that I wanted setup a certain way and the customer service was prompt, responsive and very helpful. I wish they had integrations already built with a couple of other apps I already use but hopefully that will come on their roadmap sometime in the near future. If you are looking for a better alternative to the basic Shopify account page, I would definitely recommend this app for you to try out.

Using app

6 days

Total reviews

21

Average rating

5.0

Developer Reply

Thank you so much for your valuable feedback.

5 / 5 Share

Dec. 4, 2022

The app works well with our store with no issues. And if we had any problems, their quick and responsive customer support team & coders will fix you up!

Using app

About 1 year

Total reviews

1

Average rating

5.0