All reviews

Rating Breakdown

  • 5
    94% (626 ratings)
  • 4
    2% (15 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (1 ratings)
  • 1
    3% (18 ratings)
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5 / 5 Share

April 29, 2022

Fantastic app! Could not be happier! Organizes the customer profile very well. Support has been wonderful!

Using app

3 months

Total reviews

9

Average rating

5.0

5 / 5 Share

April 22, 2022

All is perfect, thanks very much! You do a nice work! Really good assistance, good treatment and above all very good professionals! 100% recommendable. If you have any problem with the integration of flits in your web they will help you quickly being very effective and efficient, I am very happy with the result.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 19, 2022

2 years with Flits and what an amazing team to work with, This app not only completely changes the look and feel for the customer, but adds so many features I did not have before like the Store credit feature,Referral Program, Earning rules, Spendings rules and much more. The support team is what puts this app over the top. They are dedicated to every site that uses their apps and personally helps them with any questions,set-up and beyond! They really outdid themselves on the DUO + UNO upgrades! No one compares! Thank you Flits!!

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 15, 2022

Excellent and prompt customer service. That's something they're incredibly good at. Keep up the good job, guys, because your ability to customise and reply quickly is incredible.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

April 4, 2022

Fantastic and responsive customer service. They are really great with that. Keep up the great work guys, because your ability to offer customisation and be quick to respond is amazing.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

March 21, 2022

Good service if there is something wrong, and seem to be invested in their product with updates and new features.

Using app

11 months

Total reviews

19

Average rating

5.0

5 / 5 Share

March 21, 2022

We got all the help we wanted and it woked really good! We can really reccomend this app to customize you account page. :)

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 15, 2022

The team over at Flits delivers! We needed more than Shopify's basic customer page. We needed an elegant dashboard with tabs for orders, addresses, rewards, and subscriptions. They were amazingly flexible when it came to incorporating information from 3rd party apps. And they even got UPS tracking info to show up on the orders tab. You all are the best!

Using app

11 months

Total reviews

5

Average rating

4.2

5 / 5 Share

March 10, 2022

Excellent App. Improves the customer's historical order experience and provides functionality to re-order amongst other features. Due to the complexity of my store, Flits did not work straight out the box and a lot of customisation to correct. This took a few days work, but the developers were there from the start and got everything working exactly how it should. The other Re-Order apps I tried failed to complete a workable solution, however the developers of this app went over and above what was required. Full marks for this great company

Using app

2 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 10, 2022

A must have app! Have been using Flits for more than 3 years now, and the experience is great! Kudos to the whole team, for being so helpful & supportive everytime.

Using app

About 1 year

Total reviews

9

Average rating

5.0

5 / 5 Share

March 1, 2022

Have been successfully using this app for several years and can't fault it, and customer service is excellent. Well done, and keep it up!!!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 1, 2022

Great app within reasonable budget to manage a store credit/reward program The support team is outstanding - patient, helpful, fast.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 28, 2022

When we moved to Shopify we wanted to restore the customer account pages to match closely to what we offered on our previous platform. The main things we desired were a re-order function and being able to track the shipments. Flits worked closely with us to tailor their app to our needs while minimizing the overall footprint of the app on our site. While out of the box we needed to make some changes, they were fantastic in their willingness to help us get to where we needed to be.

Using app

10 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 28, 2022

App is great, does what it says it will. Great customer support. Really quick to respond and incredibly helpful!

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 28, 2022

Excellent team. We wanted so small feature, so they contacted us in lest that few hours after submitting a ticket and issue was solved fast and efficient. Recommend!

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 26, 2022

Sto usando quest'app da qualche mese. Ti da una mano significativa perché ti permette di avere una pagina account molto performante, veloce, integrata e personalizzabile senza dover passare giorni a scrivere codici nel tema. Il servizio clienti è veramente molto competente: riesce a risolverti i problemi più disparati, dal funzionale al grafico, come se fosse il proprio sito.

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 25, 2022

We use the advanced account profile, store credit app and referral for our store. It works great and integrates with Klaviyo to automate a lot of the notifications and bring customers back for repeat orders. The team is very supportive and have helped us multiple times to make customisations to improve the user experience based on our business needs. Great product and great team!

Using app

Over 1 year

Total reviews

3

Average rating

4.0

5 / 5 Share

Feb. 7, 2022

The app and support are great. I would consider our store (balloonin.com) and the way it's set up to be pretty unique in its challenges for how products/kits are built, but their support has worked with me quickly and efficiently to make it all work. It is a really simple app to use and looks very nice. I am currently only using the customer profile page, but intend on checking out some of the additional paid features as well now that I trust the app and support. Ankit Joshi has been my main point of contact, and I have been very satisfied with the communication and results.

Using app

7 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 2, 2022

This app and the team are amazing! The app works really well and has all the right features for us. The team have gone above and beyond to deal with every request we've had (There's been a lot) and managed to do everything we requested very quickly and professionally. Really couldn't ask for a better service so thank you guys!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 31, 2022

Excellent App! The customer account page app and credit add-on does exactly what we need. The backend is very intuitive and styled really well. Also the support offered by Flits is A+, the support team are very quick and efficient.

Store

88WIN

Using app

Over 1 year

Total reviews

11

Average rating

5.0