All reviews

Rating Breakdown

  • 5
    94% (626 ratings)
  • 4
    2% (15 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (1 ratings)
  • 1
    3% (18 ratings)
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5 / 5 Share

Jan. 29, 2022

Great support when I find an issue or question, Flits team stands out a lot comparing with tons of other apps.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 21, 2022

Flits is an amazing and very intuitive app. I am no developer but the admin dashboard makes sense and the app plays well with other apps! It was easy to link other pages to the customer account page. The support team is nothing short of amazing and helped me out with a few tweaks very quickly. Their responsiveness and level customer support is stellar, and I haven't found anything else on the Shopify app store that makes customer accounts as beautiful or easy to use.

Using app

12 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 19, 2022

We have been using Flits for a little while now and they have been very helpful since we installed it. Any time we reach out with a concern, they take care of it very quickly. For our wishlist, they even added a save for later function from our cart which is great (not sure if this is a regular feature now). Overall I would definitely recommend working with them!

Using app

Over 1 year

Total reviews

6

Average rating

4.8

5 / 5 Share

Jan. 13, 2022

very happy with the support, as we have changed to OS 2.0. The changes have been made very quick and now everything is running well. Thank you.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 11, 2022

I have used this APP to one of my website, I then added to our main website. It's a bit expensive but it works really nice, my customers love it. I great shout out goes to Ankit. Not only understood what I needed immediately, but was happy to implement the change in few hours. not only this, when i comment about a details way outside normal working hours, the message was read and implemented in minutes. I deal with a lot of APPs like many that use Shopify, this customer service is one of the best if not the best. Thank you

Using app

About 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 7, 2022

I use this app to help me optimize collection pages betters. It adapts really well to my theme, hope that I can make the most out of this app. It's worth money and their Customer Service is excellent! Thank you!

Using app

5 months

Total reviews

9

Average rating

5.0

5 / 5 Share

Dec. 30, 2021

This reduces the amount of custom development required and allows me to launch faster. Excellent app and excellent support provided.

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 29, 2021

Flits App has: 1: Helped us grow our client base by 5x by having rewards in place 2: Allowed us to compensate disgruntled customers with credits rather than real cash backs, something most E-Comm business owners should and don't take advantage of. It's a game-changer. 3. They will customize your theme so it all looks seamless if you reach out and ask nicely :)

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 25, 2021

I want to give FLITS 6 stars not ...only 5 !!! Ankit 1st : so responsive, 100% precise and direct. FLITS support have perfect understanding, rarely I have to send one more info ! Since 1 year I use pro apps (17 invoiced). Big time to configure and tests. With FLITS, day after day, it was successful updated, every time : WELL done ! all the staff is pro, a unified team supporting their customers carefully. I'm glad to continue my way with FLITS ! I recommand absolutely every people wants to have pro account area to work with this team/company/app ! If you want to see a recording of the final work (site alive in january), go to : multishop.lu/products/flits-customer-account-page

Using app

19 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 15, 2021

This has been a great app for enhancing the customer account page on our site. It has lots of extra functionality like a reorder button on customer orders with much better design then a standard Shopify order section as well as recently viewed items and much more. Customer support has been amazing and we have been able to collaborate with there team to stylize it visually to match our site as well. I would highly recommend this app to increase the customer experience on there Shopify site.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 13, 2021

We have not had any issues since adding this app to our site. Any design changes that we have requested have been addressed and they were addressed quite quickly. Support is fast, friendly and reliable. The customer account page is much easier to navigate and that is exactly what we needed.

Using app

Over 2 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Dec. 11, 2021

Great support and beautiful interface. Got my issues rectified within a day. It will be great if there are future updates that allow more customisation and addition of more 3rd party apps/widgets.

Using app

18 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 8, 2021

Great app and the support is top notch. The app does exactly what it should. Customer experience is elevated by the app.

Using app

About 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 6, 2021

I would recommend this app for anyone who wants a better looking and full featured Customer Account page. The standard layout looks so much better than the Shopify Account page. I contacted Flits support to implement a custom feature and they responded quickly and professionally. If you need help with anything, don't hesitate to contact support - they are more than willing to help.

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 30, 2021

The app provides professional design and features. Support team is very responsive and kind. A must to have!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 29, 2021

i got Really Good Support from this app company. I using Customer account function. i think it is best app of Store Credit apps. - can easily manage store credit - can set up expired date of store credit - customer can use credit in cart page.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 29, 2021

This app is great and very user friendly. We have had a few requests and the Flits team always responds quickly and is very helpfull.

Using app

15 days

Total reviews

6

Average rating

4.8

5 / 5 Share

Nov. 24, 2021

We have recently added this app to our new theme to add some features to our website that we were unable to offer before. The reason we added this app was primarily for the re-order feature, but the other features it offers has been a hit too including the recently viewed items and the ability to order directly from the review list. It's just a shame that the wishlist option is an add-on, that would have been nice to have been included. The support we've received from Flits has been excellent and we would highly recommend them. Thank you Flits for your outstanding support!

Using app

16 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 24, 2021

The team from Flits has been super helpful and gone beyond the call of duty in my opinion. As a leading publisher of early education material our products spread from print to digital, it's in this digital realm where Flits really stepped up. To support our existing and new customers who may have purchased, or will purchase, downloadable digital assets - music, videos, and windows software, we needed Flits to integrate with a digital download solution, our first choice ended up being a dead-end but Flits did all they could to make it work before we decided to go in another direction. We finally chose the Shopify Digital Download app and flits worked in conjunction with our developers and the team at Shopify to make it so that when customers go to the My Order page - any of their purchases that have digital downloads are accessed directly from that line item. The customer doesn't have to sort through emails or bookmarks to try to find the original download link. It may sound simple - I assure you it's not - and I thank the Flits team for sticking with us to figure it out, not to mention all the other annoying little tweaks that we asked for. Good Job!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 19, 2021

Wir sind noch in der Anfangsphase und hatten Probleme mit der Darstellung im Theme. Der Support hat sofort und schnell gehandelt und uns individuelle Lösungen geboten! So sollte ein Support aussehen! Vielen Dank! Wir sind gespannt auf die weitere Zusammenarbeit!

Using app

24 days

Total reviews

2

Average rating

5.0