All reviews

Rating Breakdown

  • 5
    96% (375 ratings)
  • 4
    2% (9 ratings)
  • 3
    1% (3 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (4 ratings)

Reviews with Text

  • 99% (386)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 28, 2022

Excellent team. We wanted so small feature, so they contacted us in lest that few hours after submitting a ticket and issue was solved fast and efficient. Recommend!

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 26, 2022

Sto usando quest'app da qualche mese. Ti da una mano significativa perché ti permette di avere una pagina account molto performante, veloce, integrata e personalizzabile senza dover passare giorni a scrivere codici nel tema. Il servizio clienti è veramente molto competente: riesce a risolverti i problemi più disparati, dal funzionale al grafico, come se fosse il proprio sito.

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 25, 2022

We use the advanced account profile, store credit app and referral for our store. It works great and integrates with Klaviyo to automate a lot of the notifications and bring customers back for repeat orders. The team is very supportive and have helped us multiple times to make customisations to improve the user experience based on our business needs. Great product and great team!

Using app

10 months

Total reviews

3

Average rating

4.0

5 / 5 Share

Feb. 7, 2022

The app and support are great. I would consider our store (balloonin.com) and the way it's set up to be pretty unique in its challenges for how products/kits are built, but their support has worked with me quickly and efficiently to make it all work. It is a really simple app to use and looks very nice. I am currently only using the customer profile page, but intend on checking out some of the additional paid features as well now that I trust the app and support. Ankit Joshi has been my main point of contact, and I have been very satisfied with the communication and results.

Using app

7 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 2, 2022

This app and the team are amazing! The app works really well and has all the right features for us. The team have gone above and beyond to deal with every request we've had (There's been a lot) and managed to do everything we requested very quickly and professionally. Really couldn't ask for a better service so thank you guys!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 29, 2025

Great support when I find an issue or question, Flits team stands out a lot comparing with tons of other apps. Very responsive support!

Using app

Almost 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 19, 2022

We have been using Flits for a little while now and they have been very helpful since we installed it. Any time we reach out with a concern, they take care of it very quickly. For our wishlist, they even added a save for later function from our cart which is great (not sure if this is a regular feature now). Overall I would definitely recommend working with them!

Using app

Over 1 year

Total reviews

6

Average rating

4.8

5 / 5 Share

Jan. 11, 2022

I have used this APP to one of my website, I then added to our main website. It's a bit expensive but it works really nice, my customers love it. I great shout out goes to Ankit. Not only understood what I needed immediately, but was happy to implement the change in few hours. not only this, when i comment about a details way outside normal working hours, the message was read and implemented in minutes. I deal with a lot of APPs like many that use Shopify, this customer service is one of the best if not the best. Thank you

Using app

About 7 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 7, 2022

I use this app to help me optimize collection pages betters. It adapts really well to my theme, hope that I can make the most out of this app. It's worth money and their Customer Service is excellent! Thank you!

Using app

3 days

Total reviews

9

Average rating

5.0

5 / 5 Share

Dec. 25, 2021

I want to give FLITS 6 stars not ...only 5 !!! Ankit 1st : so responsive, 100% precise and direct. FLITS support have perfect understanding, rarely I have to send one more info ! Since 1 year I use pro apps (17 invoiced). Big time to configure and tests. With FLITS, day after day, it was successful updated, every time : WELL done ! all the staff is pro, a unified team supporting their customers carefully. I'm glad to continue my way with FLITS ! I recommand absolutely every people wants to have pro account area to work with this team/company/app ! If you want to see a recording of the final work (site alive in january), go to : multishop.lu/products/flits-customer-account-page

Using app

19 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 11, 2021

Great support and beautiful interface. Got my issues rectified within a day. It will be great if there are future updates that allow more customisation and addition of more 3rd party apps/widgets.

Using app

18 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 8, 2021

Great app and the support is top notch. The app does exactly what it should. Customer experience is elevated by the app.

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 6, 2021

I would recommend this app for anyone who wants a better looking and full featured Customer Account page. The standard layout looks so much better than the Shopify Account page. I contacted Flits support to implement a custom feature and they responded quickly and professionally. If you need help with anything, don't hesitate to contact support - they are more than willing to help.

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 29, 2021

i got Really Good Support from this app company. I using Customer account function. i think it is best app of Store Credit apps. - can easily manage store credit - can set up expired date of store credit - customer can use credit in cart page.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 29, 2021

This app is great and very user friendly. We have had a few requests and the Flits team always responds quickly and is very helpfull.

Using app

15 days

Total reviews

6

Average rating

4.8

5 / 5 Share

Nov. 24, 2021

We have recently added this app to our new theme to add some features to our website that we were unable to offer before. The reason we added this app was primarily for the re-order feature, but the other features it offers has been a hit too including the recently viewed items and the ability to order directly from the review list. It's just a shame that the wishlist option is an add-on, that would have been nice to have been included. The support we've received from Flits has been excellent and we would highly recommend them. Thank you Flits for your outstanding support!

Using app

16 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 24, 2021

The team from Flits has been super helpful and gone beyond the call of duty in my opinion. As a leading publisher of early education material our products spread from print to digital, it's in this digital realm where Flits really stepped up. To support our existing and new customers who may have purchased, or will purchase, downloadable digital assets - music, videos, and windows software, we needed Flits to integrate with a digital download solution, our first choice ended up being a dead-end but Flits did all they could to make it work before we decided to go in another direction. We finally chose the Shopify Digital Download app and flits worked in conjunction with our developers and the team at Shopify to make it so that when customers go to the My Order page - any of their purchases that have digital downloads are accessed directly from that line item. The customer doesn't have to sort through emails or bookmarks to try to find the original download link. It may sound simple - I assure you it's not - and I thank the Flits team for sticking with us to figure it out, not to mention all the other annoying little tweaks that we asked for. Good Job!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 19, 2021

Wir sind noch in der Anfangsphase und hatten Probleme mit der Darstellung im Theme. Der Support hat sofort und schnell gehandelt und uns individuelle Lösungen geboten! So sollte ein Support aussehen! Vielen Dank! Wir sind gespannt auf die weitere Zusammenarbeit!

Using app

24 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 19, 2021

We are looking to add Flits to our site and been firing lots of request to Ankit and their team, the response has been absoluetly brilliant, we will be going live in a couple of weeks time. If you are looking to improve your customer experience highly recommend Flits.

Using app

24 days

Total reviews

8

Average rating

5.0

5 / 5 Share

Nov. 17, 2021

Our customer account area really needed a facelift- but we don't have the budget for custom work. This is where Flits comes in and works so well. Honestly, I had a few integration glitches with other apps and their service was phenomenal. I can't believe how perfectly they worked everything out until it was just right for $5 a month. Great app and great service team! (FYI: My glitch was with sendowl digital downloads appearing for prior orders. They fixed it up, and it works great now!)

Using app

3 months

Total reviews

2

Average rating

5.0