Shopify Flow for Shopify

Shopify Flow

Automate everything and get back to business
Rating
4.7
Feedback
14,193
Reviews
Chart
#3
Shopify

All reviews

1 / 5 Share
July 9, 2025

Store Using app Total reviews Average rating
After5 7 months 4 4.0
1 / 5 Share
July 8, 2025

Store Using app Total reviews Average rating
Impossible Bags 2 months 7 4.4
1 / 5 Share
July 8, 2025

Muy dificil en diferentes lenguajes, algunas veces está en ingles y otras veces en español, el buscador de funciones no funciona bien.

Store Using app Total reviews Average rating
Tienda Susana Balbo Over 1 year 1 1.0
1 / 5 Share
July 7, 2025

I appreciate what Shopify Flow tries to do — automating workflows and saving time on routine tasks is definitely valuable. The app is intuitive and integrates well within the Shopify admin. However, there are some limitations that can get frustrating. For example, it can’t interact with certain areas like shipping profiles or some inventory settings, which means you still end up doing manual work for key parts of your store. Also, complex workflows sometimes require trial and error to get right, and the documentation could be clearer. Overall, Flow is a helpful starting point for automation if you have straightforward tasks, but it feels like it could be more powerful and flexible, especially for stores with more complex needs. It’s best suited for automations within Shopify’s exposed API limits. If you rely on automating less common or “hidden” features, Flow won’t cover it yet. For simple order, customer, or product tag automations, it’s worth trying.

Store Using app Total reviews Average rating
Nonynana Almost 2 years 4 4.0
Developer Reply

Thanks for your review. We try to expose everything that's available in the Admin API, have you tried using the Send Admin API request action (https://help.shopify.com/en/manual/shopify-flow/reference/actions/send-admin-api-request)for your more complex use cases such as shipping profiles or some inventory settings?

1 / 5 Share
July 4, 2025

I couldn't get my question answered. So I tried to figure out how to get a call back. I had to install Shopify Flo to do it and I still can't figure it out. Meanwhile, I have an angry customer who purchased a gift card and we can't figure out how to use it. I just want help from someone. The chat bot won't even help me.

Store Using app Total reviews Average rating
Sew House Seven 6 minutes 1 1.0
1 / 5 Share
July 2, 2025

First thing I wanted to do was "Trigger" off a TAG being added to an order. That trigger option does not exist. You can trigger off of a tag being added to a customer but not an order. Categorizing orders using tags is useful and being able to automate based on that action would be considered basic functionality. guess i will look elsewhere

Store Using app Total reviews Average rating
The Bobbin Robin Shop 15 minutes 5 4.2
1 / 5 Share
June 13, 2025

Tech support can't solve error for 2 month already, flow would not be sent. Ticket 57697099

Store Using app Total reviews Average rating
Ukrainian Vibe 7 months 4 2.0
Developer Reply

Hi, I looked at your ticket and didn't see an unanswered question. The ticket seems to be related to how the "Email" app works and not "Flow". If you still have a question and it's about Flow, I recommend asking here: https://community.shopify.com/c/shopify-flow-app/bd-p/flow. The Flow team or a knowledgeable partner responds to questions there.

1 / 5 Share
April 28, 2025

cancel perfectly good orders as fraud, makes a whole mess

Store Using app Total reviews Average rating
Sara Bauer Boutique About 17 hours 2 3.0
Developer Reply

Thanks for the feedback. Flow does not make changes to your store on it's own but through workflows that you build and activate. If you are struggling with a workflow, we recommend asking on the Flow community forums, which are actively monitored by the Flow team. https://community.shopify.com/c/shopify-flow-app/bd-p/flow

1 / 5 Share
Feb. 3, 2025

Totally uncool. Very hard to use if your are not IT wiz. It supposedly replaces fraud filter which worked perfectly well and impossible to migrate because Shopify Instruction don't work

Store Using app Total reviews Average rating
GoGun® USA 18 minutes 3 2.3
1 / 5 Share
Jan. 14, 2025

We are deeply concerned about Shopify’s transition to Shopify Flow for abandoned cart emails, which has significantly impacted merchants operating in multiple languages. The previous notification system handled multilingual workflows seamlessly, allowing businesses to provide localized experiences for their customers. However, Shopify Flow lacks native multilanguage support, forcing merchants to adopt a more complex and less effective solution. This abrupt change disrupts established workflows, increases the effort required to manage simple tasks, and risks alienating customers who receive communications in the wrong language. We urge Shopify to reintroduce native multilanguage capabilities or provide flexibility to continue using the previous system, ensuring that all merchants can maintain high standards of customer engagement and trust.

Store Using app Total reviews Average rating
Benfida Over 1 year 2 3.0
1 / 5 Share
Oct. 26, 2024

NIGHTMARE... I very rarely right reviews and negative ones at that. I have never found something that should be so simple a challenge. Shopify staff can't help because we can't speak to them directly. If you want automations for emails and sales, I would spend your time with another program. I have spent to much time on something so simple, with very little success.

Store Using app Total reviews Average rating
Epic Lounge by HRM About 2 months 2 3.0
1 / 5 Share
Oct. 7, 2024

Difficult to manage, unclear information whether the flows works or not, no saved notifications what flows have been sent out or used.

Store Using app Total reviews Average rating
Perfumes Over 2 years 12 2.8
1 / 5 Share
July 9, 2024

It is great that this is free and I hoped to get more automated. I set up low on stock we with a level below 20. I get bombarded everyday with advice on low stock for every variant. Stock is low only 3952 in stock Crazy so have to find another as not stable. Also out of stock for archived products

Store Using app Total reviews Average rating
Lifestyle Travel Trading 3 months 36 4.4
Developer Reply

Hi, sorry you are having trouble. Flow can handle low stock notifications so you clearly have a condition that isn't working as you expect. I recommend checking out templates and we have quite a few for low stock notifications. If you can't figure it out, contact support or the Flow team via the Shopify community here: https://community.shopify.com/c/shopify-flow-app/bd-p/flow and we get help you identify the problem.

1 / 5 Share
April 2, 2024

It's great about showing all the neat things Shopify flow can do but it's lacking the details about how to do it if you are not a computer wizard it's not as easy as you say it is

Store Using app Total reviews Average rating
My Fashion Boutique 13 days 2 3.0
Developer Reply

Hi, thanks for the feedback. Have you tried asking over on the Shopify community? The Flow team does monitor posts there: https://community.shopify.com/c/shopify-flow-app/bd-p/flow

1 / 5 Share
Feb. 16, 2024

I dont think this app works at all. I have set up hide out products using pre built template but it doesnt work. The work flow archives shows the products are hiden as a result of item being out of stock but infact inventory was more than 500 units and item is still active and showing available on store. What a joke I dont think behind the scene the whole automation is working. Have to delete this app. Thats not working apart from slowing down my store. Please make it work or otherwise get rid of this rubbish from app store. Thanks

Store Using app Total reviews Average rating
CURRENTFUL 7 months 4 4.0
Developer Reply

Hi thanks for the feedback. Inventory can be tricky since it can be tracked per location, variant, or product and mixing and matching these can lead to unexpected results. Regarding store speed, Flow has no impact on your store speed.

1 / 5 Share
Jan. 31, 2024

the flows are not working, none!!! when you contact support they suggest hiring a developer to fix this. what a joke!

Store Using app Total reviews Average rating
iLevel Lab Over 4 years 21 2.0
1 / 5 Share
Nov. 25, 2023

I created a flow to remove a tag if all variants of a product get to 0 on a specific location. I set up the flow perfectly (based on a preexisting template) but still do not work. When i got to support, after half an hour of explanation from my end and generic responses like: " I understand you", "I will help you", i only got 2 mediocre attempts of a solution to my flow issue. 1) Try to turn it off and on 2) Try to create it again Waste of time and lack of training of support personel

Store Using app Total reviews Average rating
Harumi Belleza Coreana 3 months 11 3.9
Developer Reply

Hi, we have tried to reach out to you but haven't received a reply. It looks like your support advisor provided a working solution for you to use, but you may have had a delay due to it being a very busy support weekend for Shopify (Black Friday)

1 / 5 Share
Sept. 22, 2023

The app is full of bugs. I need to reach out to support every time I create a new flow and they realize that the there are errors with the template variables.

Store Using app Total reviews Average rating
Llama Naturals 7 months 7 3.9
Developer Reply

Hi, thanks for your review. We tried repeatedly to reach out to you to better understand any defects you might have encountered. Flow takes quality and reliability seriously and there are no known issues with template variables.

1 / 5 Share
July 5, 2023

you can use it for basic functions, but don't expect to create complex flows without going through an additional app or a freelancer. In short, if you are thinking of moving to shopify plus for this app, there is no point in paying $2000. You will find affordable apps on the marketplace that will do the job much better. Don't count on shopify support to help you either, they have no knowledge of this app... It's a shame, on paper the solution seemed interesting

Store Using app Total reviews Average rating
Loëla About 1 year 17 4.3
Developer Reply

Hi, we are sorry that you had trouble building a complicated workflow. If you got stuck, we recommend posting any questions to the Flow App section on the community (https://community.shopify.com/c/shopify-flow-app/bd-p/flow), where you are likely to get help. Regarding Plus, Flow is currently available to the Shopify, Advanced, and Plus plans, so you do not need to upgrade to Plus to get access to Flow.

1 / 5 Share
April 11, 2023

Have emailed several times asking for help with Shopify flows. The app allows custom flows but is extremely hard to sort out. This is the response I am getting. "While I understand the frustration - building a custom flow would be out of our scope of support. I'm not seeing a template that fits your entire situation. My best advice would be to first check with the community forums and if you can't find an answer there, then an Expert on the Marketplace would be your next best bet. I understand that is not the answer you were looking for. For this app, we would be able to guide you to templates, but not building custom flows" Who is responsible for support on this app if it's not Shopify? Steer clear....this app will only give you more headaches and waste your time and energy

Store Using app Total reviews Average rating
Ativo Skincare Inc. About 1 month 7 3.1
Developer Reply

Hi, thanks for the feedback. As you have found, Flow is a powerful tool for building customizations to Shopify. Unfortunately the Flow team cannot yet build customizations for all merchants using Flow because each customization requires some understanding of your specific store, apps, etc as well as your use case. We are asking merchants to use the community where possible so that other merchants benefit when we give help. Try posting over here: https://community.shopify.com/c/shopify-flow-app/bd-p/flow If what you need is pretty straight-forward you'll likely get an answer there. If you have a complex need you may get connected to an agency who can help, or even find an app that does exactly what you need.

Previous Page 13 of 14 Next

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more.