Shopify Flow
Automate everything and get back to business
Rating
3.8
feedback
94
chart
#7
All reviews
Rating Breakdown
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Sept. 17, 2024
When it works, it can be beneficial but it doesn't work often, and the support for this app is useless. When you speak with Shopify support, no one seems to know or understand the app. I built a flow that should hold fulfillment orders when a product type it added to an order. Sometimes the flow works, and sometimes it says "Hold fulfillment order Succeeded" but it didn't succeed when you look at the actual order. And no one knows how to help. It's sad because it could be an excellent app!
Hi, thanks for your review. We are sorry about your frustration with Shopify support. We recommend always trying to ask first on Flow's community forums: https://community.shopify.com/c/shopify-flow-app/bd-p/flow. For holds, if Flow says that it held fulfillment, it did. But what can happen is that other apps or workflows can release that hold just as quickly. If you need more detail, consider trying to post on the community.
Aug. 22, 2024
For some things this works great! For others I am scratching my head as to why it won't. For example, I can take products by vender and add them to a manual collection for use in the tax exclusion zones since for some reason an automatic collection isn't allowed. Works great. But when I want to send an email to a customer that is imported with the tag eBay I am having trouble finding an option to just send a simple email out with a basic text. I have tried using Mail as well but it wants a template and then it adds it to a marketing list but that is not what I want to do. Just a simple email. The last issue is that I have other people adding products and I only want certain vendors products to be available in say Canada. There are options to hide products from channels for example, but nothing to remove the product from a market such as Canada. So you have to remember to select this every time every product any employee adds or it defaults to add it to the Canada market. Very frustrating. Maybe with a few updates this flow app could be really useful. But it is just missing a few variables here and there and functions to be as useful as I was expecting. Seeing as how most of my flows are fixing issues that Shopify has created such as not allowing me to use an auto collection for tax exclusions, I have to use this app. Since they default to add new products to all markets, I need to use a flow to fix it. So really it is annoying that I cannot do what I want to have done.
July 13, 2024
Nice for simple things, but missing many really useful Triggers and Webhook like Product type or template
Hi, thanks for trying out Flow. It's unclear what kind of trigger you would want for "product type" or "template". If you mean that you want to update those things, Flow can do that using the Send Admin API request action calling "productUpdate".
Feb. 22, 2024
how do i get support for this app ??????? shopify make it impossible to contact them the description is very confusing and there is no way to contacts shopify app to get support on this app , PLEASE HELP !!!!!!!!!! this is an update to the original review that was one star and i change it to 3 star since Paul managed to help me with some of the queries , however its still very hard to do straight forward task , i actually used React flow to create some of the more advanced flows , so i am updating this to 3 stars only due to Paul that he really went out of his way to help me, however the system is not user friendly ,
You can see how to contact support in emails you've gotten from Shopify but also in the Settings / Plan area in the Admin. For Flow specifically, we do provide support through the community forums: https://community.shopify.com/c/shopify-flow-app/bd-p/flow
Oct. 29, 2022
Incredibly basic and does not offer anything I was looking for. (Send email to customer after X days for example)
Hi, thanks for the review. You may want to take another look - Flow is powering the experience under Marketing > Automations, where you will find the ability to email Customers.
Oct. 14, 2022
Flow is classic Shopify. It's usable but mostly frustrating. It does some things but not generally enough things. It's slow. It's clunky. It breaks a lot. There's not enough documentation for it. At least it's free.
Aug. 12, 2022
Works well and is reliable, but I wish it could do more. It always feels it can do 90% of what you want it to, but that last 10% is just out of reach. I find the date based triggers to be severely limited (e.g. each day at this time do X, remove tag on this date date, etc.). App is a great starting point and could be very useful if they build out its capability a bit more.
March 9, 2020
Very basic automation. It desperately needs the trigger ”order tagged” or a delay between triggers, which would help a lot!
Oct. 1, 2019
I used this app to help me to control inventory. It could be great if it can do 1 more step by linking to Shopify location. It means that it can have a flow / feature to reassign order location based on a rule setting. It will be perfect to manage inventory in multi-location . can you pls develop it?
Thanks for the review. For anyone reading this, Flow does support accessing inventory per location.
July 30, 2019
Started using this and looks very useful. BUT not supported by many other apps in the marketplace which lets it down as it has lots of potential. I want to score it 3.5 but can only score 3 or 4, so scoring 3.