All reviews

Rating Breakdown

  • 5
    89% (9,280 ratings)
  • 4
    10% (1,030 ratings)
  • 3
    4% (436 ratings)
  • 2
    1% (133 ratings)
  • 1
    2% (195 ratings)

Reviews with Text

  • 16% (1,729)
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4 / 5 Share

Aug. 19, 2025

Using app

Over 2 years

Total reviews

2

Average rating

4.5

4 / 5 Share

Aug. 19, 2025

Using app

About 3 years

Total reviews

2

Average rating

4.5

4 / 5 Share

Aug. 18, 2025

Store

HushTug

Using app

Over 1 year

Total reviews

3

Average rating

4.7

4 / 5 Share

Aug. 18, 2025

Using app

Almost 5 years

Total reviews

7

Average rating

4.9

4 / 5 Share

Aug. 18, 2025

Store

Rebecca

Using app

--

Total reviews

1

Average rating

4.0

4 / 5 Share

Aug. 18, 2025

Using app

Over 7 years

Total reviews

9

Average rating

4.9

4 / 5 Share

Aug. 18, 2025

Using app

--

Total reviews

1

Average rating

4.0

4 / 5 Share

Aug. 18, 2025

Using app

5 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Aug. 17, 2025

Can't know if my flow (and query) has mistakes or not

Using app

Almost 2 years

Total reviews

3

Average rating

4.7

4 / 5 Share

Aug. 16, 2025

Using app

7 months

Total reviews

2

Average rating

4.5

4 / 5 Share

Aug. 16, 2025

Using app

About 1 year

Total reviews

1

Average rating

4.0

4 / 5 Share

Aug. 15, 2025

i dunno man this stuff makes my head hurt kind of

Using app

18 days

Total reviews

1

Average rating

4.0

4 / 5 Share

Aug. 15, 2025

Using app

10 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Aug. 15, 2025

Using app

Almost 2 years

Total reviews

7

Average rating

4.1

4 / 5 Share

Aug. 15, 2025

Using app

Almost 2 years

Total reviews

9

Average rating

4.9

4 / 5 Share

Jan. 2, 2026

Flow is awesome, but does have some maddening limitations. For example: You can use variables in certain email address fields, and you can use fully custom liquid in certain email content fields, but you can't do both in any action. :/ Advanced logical conditions are difficult: "IF (this AND this] OR this". An action can have multiple outputs (yay) but can't be triggered by multiple separate events. The "run code" action is hamstrung. If I recall correctly it can't send an email. Context, variables and email templates don't transfer seamlessly from one scenario to another. If you change your trigger from "Fulfillment Ready" to "Order Paid" the entire flow is broken. It's also frustrating that we should even need Flow for certain things that should be native functionality, like auto-capturing payments EXCEPT when fraud risk is high, or triggering a custom message to a dynamic email address. BUT it is great to have, and keeps getting better. I've upgraded my rating because (and I'm learning how to use it better).

Using app

Over 1 year

Total reviews

9

Average rating

4.0

4 / 5 Share

Aug. 14, 2025

Good, but the limit needs to be higher for Shopify Plus customers who are low AOV and high order rates

Using app

Over 7 years

Total reviews

6

Average rating

4.8

4 / 5 Share

Aug. 13, 2025

Using app

Almost 3 years

Total reviews

6

Average rating

4.8

4 / 5 Share

Aug. 13, 2025

Using app

About 4 years

Total reviews

3

Average rating

4.7

4 / 5 Share

Aug. 13, 2025

The functionality is great, and it's free. For those reasons, I love it and highly recommend it. But I really wish they had more help documentation. This is especially the case when it comes to finding certain search criteria, or what fields mean, specifically. There's really not much out there except for Q&A forums -- can't they have a glossary or repository with definitions?? And I wish that when you had a flow set up, you could click into the search criteria currently being used to see its hierarchy within all of the available fields; the app doesn't allow you to do that or to see the path to find it again.

Using app

Over 3 years

Total reviews

11

Average rating

4.8