Shopify Flow

good

Not great support. UI and all intricacies are way too complicated for average shopify user to use. I dont get why they dont have a chat like interface like Zapier where you can type out the exact flow you want in natural language and it builds it for you; if they had that, we would use Flow 10x more than we do.

confusing

The functionality is great, and it's free. For those reasons, I love it and highly recommend it. But I really wish they had more help documentation. This is especially the case when it comes to finding certain search criteria, or what fields mean, specifically. There's really not much out there except for Q&A forums -- can't they have a glossary or repository with definitions?? And I wish that when you had a flow set up, you could click into the search criteria currently being used to see its hierarchy within all of the available fields; the app doesn't allow you to do that or to see the path to find it again.