All reviews

Rating Breakdown

  • 5
    80% (7,129 ratings)
  • 4
    9% (792 ratings)
  • 3
    4% (347 ratings)
  • 2
    1% (110 ratings)
  • 1
    2% (154 ratings)

Reviews with Text

  • 16% (1,358)
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1 / 5 Share

Aug. 6, 2025

So bad i cant even imagine, need to wait 2 months, but workflow gets deleted because it cant stay active more than 14 days? So why even offer an option to wait so long? Why even create this app if it cant complete the only function it is supposed to do...

Using app

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Total reviews

3

Average rating

3.7

1 / 5 Share

Aug. 4, 2025

Store

idem

Using app

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Total reviews

1

Average rating

1.0

1 / 5 Share

Aug. 1, 2025

Using app

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Total reviews

1

Average rating

1.0

1 / 5 Share

July 30, 2025

Not easy to use and has no template for using flows to send marketing emakl

Using app

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Total reviews

20

Average rating

3.2

1 / 5 Share

July 25, 2025

Using app

About 2 months

Total reviews

1

Average rating

1.0

1 / 5 Share

July 23, 2025

No ability to manually create flow files

Using app

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Total reviews

4

Average rating

3.0

1 / 5 Share

July 23, 2025

Using app

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Total reviews

2

Average rating

3.0

1 / 5 Share

July 22, 2025

Using app

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Total reviews

2

Average rating

3.0

1 / 5 Share

July 20, 2025

Using app

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Total reviews

1

Average rating

1.0

1 / 5 Share

July 16, 2025

Sehr kompliziert

Using app

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Total reviews

4

Average rating

3.0

1 / 5 Share

July 16, 2025

So painful to use, in theory this is a game chnager for shopify, but trying to build and test is almost impossible.

Store

Lola's

Using app

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Total reviews

3

Average rating

3.7

1 / 5 Share

July 13, 2025

integrate AI

Using app

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Total reviews

5

Average rating

3.4

1 / 5 Share

July 10, 2025

Using app

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Total reviews

1

Average rating

1.0

1 / 5 Share

July 10, 2025

テスト送信と本配信でメールHTML構造が異なるためタグが破棄されGmailでレスポンシブされない

Using app

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Total reviews

5

Average rating

4.0

1 / 5 Share

July 8, 2025

Muy dificil en diferentes lenguajes, algunas veces está en ingles y otras veces en español, el buscador de funciones no funciona bien.

Using app

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Total reviews

1

Average rating

1.0

1 / 5 Share

July 7, 2025

I appreciate what Shopify Flow tries to do — automating workflows and saving time on routine tasks is definitely valuable. The app is intuitive and integrates well within the Shopify admin. However, there are some limitations that can get frustrating. For example, it can’t interact with certain areas like shipping profiles or some inventory settings, which means you still end up doing manual work for key parts of your store. Also, complex workflows sometimes require trial and error to get right, and the documentation could be clearer. Overall, Flow is a helpful starting point for automation if you have straightforward tasks, but it feels like it could be more powerful and flexible, especially for stores with more complex needs. It’s best suited for automations within Shopify’s exposed API limits. If you rely on automating less common or “hidden” features, Flow won’t cover it yet. For simple order, customer, or product tag automations, it’s worth trying.

Using app

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Total reviews

4

Average rating

4.0

1 / 5 Share

July 4, 2025

I couldn't get my question answered. So I tried to figure out how to get a call back. I had to install Shopify Flo to do it and I still can't figure it out. Meanwhile, I have an angry customer who purchased a gift card and we can't figure out how to use it. I just want help from someone. The chat bot won't even help me.

Using app

6 minutes

Total reviews

1

Average rating

1.0

1 / 5 Share

July 2, 2025

First thing I wanted to do was "Trigger" off a TAG being added to an order. That trigger option does not exist. You can trigger off of a tag being added to a customer but not an order. Categorizing orders using tags is useful and being able to automate based on that action would be considered basic functionality. guess i will look elsewhere

Using app

15 minutes

Total reviews

5

Average rating

4.2

1 / 5 Share

June 13, 2025

Tech support can't solve error for 2 month already, flow would not be sent. Ticket 57697099

Using app

7 months

Total reviews

4

Average rating

2.0

Developer Reply

Hi, I looked at your ticket and didn't see an unanswered question. The ticket seems to be related to how the "Email" app works and not "Flow". If you still have a question and it's about Flow, I recommend asking here: https://community.shopify.com/c/shopify-flow-app/bd-p/flow. The Flow team or a knowledgeable partner responds to questions there.

1 / 5 Share

April 28, 2025

cancel perfectly good orders as fraud, makes a whole mess

Using app

About 17 hours

Total reviews

2

Average rating

3.0

Developer Reply

Thanks for the feedback. Flow does not make changes to your store on it's own but through workflows that you build and activate. If you are struggling with a workflow, we recommend asking on the Flow community forums, which are actively monitored by the Flow team. https://community.shopify.com/c/shopify-flow-app/bd-p/flow