Flxpoint for Shopify

Flxpoint

Multi-Source Order Routing. Multi-Channel Product Listing.

Developer
View on App Store

Rating

2.1

feedback

11

Reviews

chart

#3,031

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    18%
  • Less than a year
    64%
  • More than a year
    9%

Reviews Summary

The reviews for the Flxpoint Shopify App are mixed, with some users experiencing significant challenges and frustrations while others praise the app for its automation capabilities and customer support. Negative themes in the reviews include difficulties with integration, manual intervention requirements, lack of documentation, issues with syncing orders and inventory, confusion with pricing settings, and high pricing for the features provided. Users have also expressed dissatisfaction with the support team's responses and the overall onboarding process. On the positive side, users appreciate the automation features of the app, time-saving benefits, and the helpfulness of the customer support team in finding solutions for unique use cases.

Highlights

Integration challenges, manual intervention, lack of documentation
Issues with syncing orders and inventory, pricing confusion
High pricing for features, dissatisfaction with support team
Automation capabilities, time-saving benefits
Helpful customer support, finding solutions for unique use cases

Rating Breakdown

  • 5
    45% (5 ratings)
  • 4
    0% (0 ratings)
  • 3
    9% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    45% (5 ratings)

Reviews with Text

  • 100% (11)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Feb. 20, 2026

The current version of the Flxpoint app makes it super simple for store owners to connect their Flxpoint and Shopify stores. Flxpoint has thoughtfully worked through all the logic to make it easy to configure the new storefront as a new channel in Flxpoint. Flxpoint handles all the details of product and inventory syncing, automatic order routing, and shipment type mapping.

Using app

--

Total reviews

3

Average rating

5.0

1 / 5 Share

Feb. 5, 2026

App is bugged, comes with a lot of errors that requires manual intervention, it came up for renewal and now its suddenly £199 a month!? Absolute laughable price, after using it id say its worth £10 - £20 a month at most!

Using app

7 months

Total reviews

3

Average rating

2.3

1 / 5 Share

Dec. 9, 2025

Unfortunately working with FLXpoint required a lot of manual intervention which is quite the opposite of what you would expect from this tool. Creating products on Shopify never worked - every time we try to publish a new Item to Store something does not work as expected and we need to raise tickets to get it sovled. Orders do not Sync correctly and in some cases you won't even get a notification for this so you will find out once a customer complaints. There is no documentation at all. Their support becomes worse and worse with every week. They will always tell you everything works as expected and your setting is the problem until you explain them for the third time and in extreme detail that it's not. We even escalated the case to their Head of Support who after multiple sessions told us that it's just "Our Perception that the tool does not work". And all this while we are on their highest tier plan.

Using app

Over 1 year

Total reviews

4

Average rating

2.3

1 / 5 Share

Sept. 8, 2025

We’ve been trying to work with FlxPoint for the past six months, and it has been nothing short of a nightmare. Despite spending over $10,000, their account manager has failed to get us onboarded. Instead of solutions, we’ve only been given the runaround. The platform itself is riddled with issues. We’ve been unable to link SKUs even after providing exact match files, orders won’t push through properly, multi-location support is nonexistent, and pricing settings are confusing to the point where some of our products were accidentally listed at cost — something we then had to request they fix. We originally switched from Spark Shipping hoping this would be an upgrade, but honestly, Spark feels like a far better tool in comparison. At this stage, after months of wasted time, money, and energy, I would gladly take a refund if they offered one. Unless major changes are made, I can only warn others to avoid making the same costly mistake we did.

Using app

5 months

Total reviews

1

Average rating

1.0

1 / 5 Share

July 31, 2025

The app does not intergrate well with Shopify. They reccomend 0Auth, it does work. Nor does instructions for app key are correct. They are defrauded me of 7-Trial and gave me 1-Day only. Inventory Source shouldn't have merged with FlxPoint. It doesn't work

Using app

14 days

Total reviews

2

Average rating

2.5

All reviews

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