All reviews

Rating Breakdown

  • 5
    88% (168 ratings)
  • 4
    7% (14 ratings)
  • 3
    1% (2 ratings)
  • 2
    1% (2 ratings)
  • 1
    2% (3 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 9, 2021

Finally! I have been looking for this very app for awhile now. I needed to setup automatic emails to go to customers asking for reviews of my handcrafted products. Shortly after installing your app I was able to easily edit and setup my review email and send it to my recent customers. The app sent 13 emails and I already have 3 reviews only 12 hours later! So easy and so valuable! And its smart, only sending review requests to orders that have shipped. I set it up to send review requests 14 days after the ship date. Its perfect for my small handcrafted operation but so valuable! Thank you!

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 7, 2021

This app is amazing. Very user friendly. Looking forward to use it for my business...upon downloading it I already am able to customize my emails. I love it.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 3, 2021

Super easy to use! Love the suggestions and prompts from this app - it's my number one tool for email marketing.

Using app

Over 2 years

Total reviews

8

Average rating

5.0

5 / 5 Share

Feb. 27, 2023

I have had the app 6months at least now. The templates are well thought out, and so are all the customisations. I really like the fact that you get to edit code although I get that it's not for everyone - to me it's a bonus - gives you so much freedom and control. I also loved the setup wizard - it was very straightforward. Nice work team :)

Using app

Over 1 year

Total reviews

4

Average rating

5.0

4 / 5 Share

Oct. 3, 2021

I like this app because it provides a range of features. It would be helpful if you could drag and drop elements on instead of having to code.

Using app

9 days

Total reviews

2

Average rating

4.5

5 / 5 Share

Sept. 9, 2021

Follow up emails after purchase work great! I invite customers to follow up with a review after they've received their order.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 4, 2021

5 stars. No complaints. It does what is advertised, and is pretty affordable. [filler for word limit]

Using app

Over 3 years

Total reviews

7

Average rating

4.7

5 / 5 Share

Aug. 14, 2021

This App is amazing and very easy to use. I suggestit because this help to increase sales and get traffic

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 4, 2021

This app is just what I was hoping to find to help me get reminders out to my customers to leave reviews. I am so thankful that the wonderful support I got from Shopify suggested it to me. And the help from Mike in answering my questions and fixing my mistake was A+++ all the way!! Already have gotten some reviews!

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 11, 2021

We were looking for an app to help us automate our follow-up communication. This app did JUST that! Amazing. We totally recommend it!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 16, 2021

I love the app! I was hoping that the automation for review request email will include "from delivery" instead of "from placing of order" or "from fulfillment or update." This would be very helpful.

Using app

Over 2 years

Total reviews

11

Average rating

4.9

5 / 5 Share

June 13, 2021

We love this ap! We're constantly adding new email campaigns and they're working great! Our only suggestion is that auto-generated discount codes be customizable. It would be great if we could set criteria - i.e. code can only be used for certain collections.

Using app

Over 1 year

Total reviews

2

Average rating

4.5

5 / 5 Share

June 6, 2021

Really useful app. We were able to increase customer interaction by setting email templates for various purpose.

Using app

About 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

June 3, 2021

Great tools to use to follow up! Love love love it! If you need someone to do all follow up techniques this is it!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 17, 2021

Love using this app for sending follow up emails to my customers! I've never had any issues with this app!

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

April 2, 2021

Love this app. It's really easy to use. I'm just ready to experience one of my customers getting to email to write a review.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 26, 2021

Fantastic. Highly configurable. Glad we found this app after looking through and testing many others. Would recommend. Many thanks to the team at Follow Up Email Marketing! One thing I would like is more visibility into the "sales recovered" numbers - what we see today does not seem accurate at all.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 18, 2021

I used this app to send a really nice personal thank you email to first-time customers. It was SO easy to set up!

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 9, 2021

Really easy to use, and has helped me set up emails for customers with no issues. I loved the templates already there, which has given me direction for how to construct automatic emails and get my business moving!

Using app

About 18 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 4, 2021

This app has been very user-friendly. I am anxious to see how well it works for my small business. The app is very easy to navigate!

Using app

About 2 years

Total reviews

2

Average rating

5.0