Email Marketing Follow Up
Boost sales and engagement in 1 click with automated emails
Rating
4.5
feedback
190
chart
#4,818
All reviews
Rating Breakdown
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Jan. 19, 2020
Very awesome. Very easy to set up and generates a ton of extra sales! They helped me optimize the emails as well.
Nov. 26, 2019
Michael has babysat me through this process, he has been SUPER helpful, his service is second to none. I highly recommend him and this app. I usually don't write reviews but he has been outstanding. If you are looking for an app to reengage your customers this is it. Super easy to use and fair pricing. Highly recommend.
Oct. 28, 2019
We are new to the app and just activated our campaigns, so we will see how they go. BUT, I give this 5 star rating for the customer support side of things. The support team goes above and beyond to ensure your campaigns are running perfectly. They are friendly, responsive and provide resolutions. I'll update this review to focus more on the product, after we have had our campaigns running for a bit.
Oct. 28, 2019
This app is very easy to use and converts abandoned carts extremely well! Before we installed Follow Up Email Marketing, we were averaging 5-7% recovery on abandoned carts with the Shopify abandoned cart recovery. After installing Follow Up Email Marketing and using it for the last couple of months, we are now at 18-21% recovery which is an amazing improvement! We've tried other abandoned cart recovery apps in the past that did fancy emails but did not convert anywhere near this. Great app guys and well worth the money.
Oct. 2, 2019
Love it. Simple. Set it and forget it. Great prompt customer service. We look forward to added features. WaterBottleShop.online
Sept. 21, 2019
Great app for follow up emails. We send "thank you" and "Please Review" emails. Love how it pulls the precise item and inserts into the email. Very helpful.
Aug. 23, 2019
This is one of my favourite apps on Shopify. I've been using this for about two weeks and have seen remarkable results for our abandoned cart and lapsed customer emails. What I like the most is the excellent service - I've been chatting with the CEO, Michael, using their in-app live chat functionality and he is super prompt in resolving all our issues. Whether it's email best practices, analytics and tips, we always hear from him directly in a few hours!
Aug. 16, 2019
This app should be mandatory for all Shopify businesses! It's great - easy to use and the customer support is awesome.
July 19, 2019
I had no idea how much support I would get in installing app and setting up the emails. Very helpful!! I love the app.
June 19, 2019
I was looking for an automated email option that was easy to use and was reasonably priced for a small business. After installing and deleting a couple of other email apps I found this app was exactly what I was after. The templates make it super easy to format your message or you can dive deeper with more customization if needed. Their customer service is outstanding and they get back to you quickly if you have questions. For the price and the time spent creating the emails, you can't go wrong with this app.
March 18, 2019
Writing my second review here since I am now a month into usage. This application does EVERYTHING we were looking for it to do. It is not the flashiest or fanciest thing on the market but it DELIVERS which is FAR more important in this smoke and mirrors day and age. On top of that customer support (Michael) has went above and beyond for me as went over our quota our first month (due to sending backlogged emails) and he scrambled (While traveling) to make sure our needs were met and we didn't skip a beat. Zero chance I delete this app or change providers!
March 1, 2019
Absolutely awesome support! Needed some customization to add tags in and they had it done before they said they would. I have 10 campaigns running on this program. Great support, great app!
Sept. 22, 2018
Don't judge a book by it's cover. This app doesn't look as slick as other email apps, but it packs a large punch. I've tried multiple other emails apps and this one offers much more functionality and customization at less than half the price. Only downside is that it took me a while to figure out how to use it and how to customize the emails. I use this to send a series of welcome emails to new customers and to keep loyal customers engaged. Saw return on investment immediately. Still figuring out how to use it to full potential but love what I see so far.
Oct. 13, 2017
Awesome app! I wish I had installed it years ago. We worked hard to get our product reviews accepted by Google Merchant Center and now that we have this software we can make sure all our customers have an incentive to leave us honest reviews. We were able to have the software backtrack a few months and it sent out 500 requests for reviews, and now we have it on auto-pilot so it will email customers after 1 week to ask what they liked about their orders. We also replaced our abandoned checkout app with this one. EXCELLENT!
May 5, 2017
Super easy to use. Lets me know my customers are receiving communications that are pertinent to them without me having to worry about anything!
March 24, 2017
It's a fantastic application. It has made my life simple. Beyond other functions it sends out review requests to our clients after two weeks from the day an order was placed. Really great app. keep up good job guys!
March 22, 2017
It's a great app which give me many capabilities in selling and sending emails to my clients. The technical support is great as well, they have quickly resolved my problems.
Feb. 24, 2017
Really like how easy it is to use and appreciate all the options to customize!!!