Email Marketing Follow Up

Jan. 30, 2017

Good app, works with my Shopify as advertised. All email rules run the way I expected. Very reliable developer!

Jan. 24, 2017

Great app with many options. It really worked for our store!

Jan. 23, 2017

Great app. Works well. Good support. better than stock shopify notifications.

Jan. 21, 2017

This is a very useful app - there are so many ways to use it. I have found the service excellent too, with a very fast response rate to my questions.

Jan. 18, 2017

Great app for email triggers. Even has discount code support.

Oct. 3, 2016

The app is great. The customer care is even better. I asked a couple of questions that probably were known by almost everyone, they took the time to respond almost instantly with great explanations and patience, solving all my doubts point by point. I've never been so glad of paying for something. Thank you Konstantin S.

Sept. 29, 2016

Only been using it a few weeks but I love it so far. Thank you

June 1, 2017

GREAT APP would recommend to other shopify stores for sure.

July 13, 2016

This app is fantastic and the support team is even better. Not only does the app do exactly what we needed, but the support team helped us through some issues specific to our business. I highly recommend Follow Up Email.

July 7, 2016

Now here is a team that knows its business! I'm actually blown away by how they are able to see things exactly from a shop owners point of view to proactively introduce new features every now and then which keep adding to this already nifty little tool. Set it up and forget about it - it's like having your own personal butler to engage with your guests while you're busy attending to other stuff. Try it out - this is good stuff!

June 18, 2016

It is great to be able to automate the process of sending follow up emails. I am still learning how to get the most out of this product but so far I am very satisfied! I look forward to using this app more in the future.

June 8, 2016

This app has helped me recover many carts that were left at check out. The 20 mins reminder is a great idea. By being able to offer an discount on a 2 day reminder email has really been beneficial to my business.

June 6, 2016

This has increased our sales so I'm very happy with Follow Up Email. We find we don't need to send the two week follow up as people usually purchase by the 1 week follow up (so we deleted the 2 week follow-up email option). It's been great for customer feedback too... We have had customers reply to the follow up email explaining why they didn't purchase, and when we fix the problem they usually go on to make a purchase.

June 6, 2016

So far so good. Absolutely recommend this application to other shop owners.

June 6, 2016

I love this app! I use it for abandoned cart emails and to follow up with customers who have made purchases, encouraging them to review us, post on on social media, and reach out with any feedback. I love how you can program the emails to be sent at certain time periods after a purchase or when someone abandons a cart. Would be very cool if there was a way to track email opens or clicks back to your web site. Overall I highly recommend!

June 3, 2016

First rate follow up email service - has helpful suggestions and just plain works. Highly recommend.

June 2, 2016

Allows us to automate post purchase emails- V useful to grow our online advocacy.

June 1, 2016

When I say that I did a LOT of research before committing to this app, I mean it. Checked all competing apps on Shopify, compared features, reviews, reviews from active stores - and somehow, Follow-Up Email seemed to be the one whose out-of-the-box functionality was closest to what I needed. Setting it up was easy, results were quick - there was only one test left. How responsive would the team be? Well, turns out there were some clarifications I needed while setting up the mails and Konstantin from the setup/support team was a dream to work with. Will definitely recommend to those looking at automating a lot of their email communication/engagement with members.

May 26, 2016

Excellent app - intuitive to use, easy to setup. Good job. (Make sure you edit all the templates and write your own as they default ones are poorly written.)

May 18, 2016

While I haven't been using the app for long, I have no complaints - It appears to do what it says on the tin. I had to spend some time editing the email templates before use (which isn't a bad thing anyway) in order to make it read a little neater but other than that, I'm happy with it. No complaints!