All reviews

Rating Breakdown

  • 5
    83% (137 ratings)
  • 4
    6% (10 ratings)
  • 3
    4% (6 ratings)
  • 2
    2% (4 ratings)
  • 1
    5% (9 ratings)
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5 / 5 Share

Aug. 22, 2024

Excellent app that provides amazing customer service, making sure the FOMO app integrates seamlessly on my website. Thank you! Highly recommend. :)

Store

24K9

Using app

--

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 19, 2024

FOMO is an outstanding app providing real-time social proof. The installation process was seamless, taking just a few minutes. It’s incredibly easy to use. The support team is responsive and efficient, resolving any issues promptly. Highly recommend FOMO for anyone looking to build trust and increase sales effortlessly!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for such kind words and taking the time for the review! we are glad you love Fomo as much as we do. Happy to help anytime.

5 / 5 Share

Aug. 1, 2024

Very happy with the APP. Exactly what I'm looking for.

Store

AQW

Using app

43 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your feedback! I hope you enjoy Fomo!

5 / 5 Share

July 31, 2024

The app functions great and the chat support is excellent. The settings let you control how much you spend each month. The app configuration options are well thought out. I would like a more definite way of knowing which interactions motivated sales, such as random A/B testing. While the app can accommodate third-party A/B testing, it doesn't include the feature. Overall a high-quality app.

Using app

Almost 7 years

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the fabulous feedback! We're glad you enjoy using Fomo and we'll take your suggestions into consideration for future updates. Please chat in anytime! We're always happy to help.

5 / 5 Share

July 31, 2024

I love the app, it is really easy to use and love their service they helped me to set everything up, social proof rocks!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the great feedback! I'm glad you're enjoying using Fomo in your store. Social Proof DOES rock! :) Everyone should try it.

5 / 5 Share

July 29, 2024

Only downloaded 5 minutes ago but customer service has been fantastic!

Using app

About 21 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to share your experience with Fomo!

5 / 5 Share

July 18, 2024

Good service! Very responsive

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your feedback, and for bringing such an important safety product to market. I hope FOMO will help you sell many more devices.

5 / 5 Share

June 10, 2024

Great app, very clear workings, perfect customer service. Would definitely recommend - so far the best app from the shopify app store that I am using.

Store

OSANA

Using app

12 days

Total reviews

1

Average rating

5.0

1 / 5 Share

May 17, 2024

We chose a free plan as we think the quota is enough. Then we found out we have been charged 189USD, 149USD,89USD for a couple of times. We then checked further and found this "Smart" FOMO serectly "upgraded" our plan (more expensive one). They set an option (in a very hidden place) saying: Auto Upgrade Plan enable. Obviously we didnt know we have to "disable" it, and thats why they leave it" enable" and automatically upgraded our plan. I doubt is is a scam, because we don't have that great traffic for the past few months, and they said it showed x amount of notification so charge us more (they said we have 30k notification which we don't believe it) Now this FOMO app chardge us around 1000USD and we barely have any sales. AVOID FOMO!

Using app

About 1 year

Total reviews

1

Average rating

1.0

Developer Reply

Hello - thank you for taking the time to share your experience with Fomo, even though it was not a positive one. I want to assure you that the traffic and impression numbers you see on Fomo are accurate. In response to users who would reach out to support when notifications stopped appearing when they were over their plan limit,mwe introduced the Automatic Upgrade feature. When the automatic upgrade takes place, the higher plan tier is pro-rated for the time remaining in the billing period. I am happy to see that you do have sales conversions from Fomo notifications. I am sorry you were disappointed with our billing model. Wishing you all the best with your store and it's beautiful jewellery.

1 / 5 Share

May 10, 2024

FOMO What started as a promising subscription turned into a massive disappointment when, out of the blue, we were downgraded to a free plan back in March without any notification or explanation. This left us with a barely functional app, operational only on the first of April and May—talk about an April Fool’s joke, but nobody’s laughing. To add insult to injury, the cost of the pro plan has skyrocketed to an eye-watering $499 per month. It’s baffling since their operational costs for notifications surely haven’t spiked to justify such a steep increase. Sadly, it’s no longer feasible or rational to continue our subscription. A real letdown from a service I once valued.

Using app

Over 7 years

Total reviews

3

Average rating

3.7

Developer Reply

We appreciate your feedback and look forward to discussing a tailored solution for your business in the next few days.

5 / 5 Share

April 25, 2024

Janice took care of me and we shared a giggle - these guys are the best - more than enough functionality - ease of set-up is amazing - flexibility to upgrade/ downgrade as well (unlike other apps!). Using FOMO in all our, and friends', stores!

Using app

27 minutes

Total reviews

4

Average rating

5.0

Developer Reply

Thanks for the fantastic review! I'm so glad you love Fomo as much as I do. Happy to help anytime.

5 / 5 Share

April 5, 2024

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 19, 2024

These guys are great! Elias went above and beyond to assist me with my needs, and I will continue to refer friends and family.

Using app

About 6 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the kind words! and taking the time for a great feedback!

5 / 5 Share

Feb. 29, 2024

My favorite app on Shopify! The UI design is incredible!! Customer service is also great. Can‘t wait to use it :)

Store

Maliya

Using app

About 11 hours

Total reviews

10

Average rating

4.9

Developer Reply

Thanks for taking the time and for the great feedback!

1 / 5 Share

Nov. 20, 2023

I think it all looks good and it seems like you can customize a lot. But I take issue in it immediately pumping out notifications and no clear way how to turn them off. I uninstalled - also because I think the pricing is insane. It racked up thousands of impressions within 30 minutes or so and we are by no means a "huge" site.

Using app

11 months

Total reviews

18

Average rating

4.1

Developer Reply

Hello - thanks for your feedback about Fomo. I'm sorry to hear it wasn't the right tool for you. For any users considering Fomo, notifications are easy to turn off using the toggle above each notification in the Admin under Notifications. Fomo does come with the Active Visitors and Someone is Viewing notifications turned on on default so you can see notifications right away. Our pricing reflects the value users get in increased conversions - Fomo pays for itself after just a few transactions. I wish you all the best, Awesome Maps - love your product!

5 / 5 Share

Nov. 7, 2023

I can see from the dashboard that Fom is well worth it! We've made a lot of extra revenue from the app. A Big thanks to Janice for helping me with a big technical problem. Fomo is our 2nd most important app behind Replo (our page builder lol)

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the great feedback! We're so happy to be adding value to Birchbury - wishing you record sales this holiday season!

5 / 5 Share

Sept. 15, 2023

100% a must have app for anyone who already has some traction on your store, I would say the analytics aren't too accurate, but its show me a over 20% increase in sales which is probably more like 5-10% but still a MUST HAVE APP that will almost without a doubt boost your websites credibility. (also the only app that I could find that would work on my headless website kudos!)

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the great feedback! We're glad your seeing conversion results from using Fomo.

5 / 5 Share

Sept. 4, 2023

Great app, even greater customer support! Promptly helped to move and customise their app to suit my website.

Using app

19 days

Total reviews

13

Average rating

5.0

4 / 5 Share

Sept. 3, 2023

We have used this app for over 2 years!! They have worked on new features which is great however we don't need all these new features. Unfortunately, app charges have gone up dramatically :( They have helpful customer service (thanks Janice) but we still find it to be out of our budget after the changes to the app. Otherwise great app and has worked well for our shop!

Using app

About 2 years

Total reviews

9

Average rating

4.4

Developer Reply

Thanks for the feedback! We understand that pricing changes are never welcome but we're happy you've stuck with us and hope you enjoy the new offerings.

3 / 5 Share

June 26, 2023

I usually don't leave reviews however I find an issue with how they change billing and charge you base on impressions then their system misreads visitors and charges you for visitors who don't come to the store. I upgraded a few days ago and then yesterday I receive a notification stating am 90% at my limit of 29,000. I didn't have that many visitors at my store because I wasn't running any ads at the time. The first time questioned it was mention of a glitch in their system but it was too late because I have updated it. I want to k=not be charged the fact I have proof their system is still glitchy and their system doesn't accurately calculate the traffic. I use to love this app until they made updates that turn this app into crap. I give it three stars and I'm being nice base on history before being kicked out for a month without being able to get back in after reaching out and a glitchy system

Using app

6 months

Total reviews

4

Average rating

4.3

Developer Reply

Hey there! Thanks for sharing your honest feedback! We're sorry to see you go, but just wanted to clarify a couple of things. The monthly limit of our plans is based on total impressions, with each notification shown counting as an impression. So, even if you didn't have 25k unique visitors, the ones you did have were shown multiple notifications while on your site. We do offer a number of options to prevent exceeding this limit. As far as the glitch, it looks like you were offered a credit to accommodate that. We do appreciate you sharing your concerns, and will absolutely take them into consideration for future product updates. Take care!