All reviews

Rating Breakdown

  • 5
    83% (99 ratings)
  • 4
    4% (5 ratings)
  • 3
    3% (4 ratings)
  • 2
    3% (3 ratings)
  • 1
    7% (8 ratings)

Reviews with Text

  • 97% (115)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 13, 2026

I love the app and the customer support as well. 10/10

Using app

--

Total reviews

5

Average rating

5.0

Developer Reply

We love hearing this! Thanks for the shoutout to our team and for the perfect score. Happy to have you with us!

5 / 5 Share

Feb. 12, 2026

I sent an email requesting support for a change, and within a minute, Janice Dixon had completed it and even emailed me with additional recommendations. Fantastic support team! The app itself is also really cool I’ve used it for years.

Using app

Almost 9 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the kind feedback! We're always happy to help with changes big or small and take care to review your current app settings and look for opportunities to improve your results from Fomo even more. All the best! Janice

4 / 5 Share

Feb. 11, 2026

Using app

About 1 hour

Total reviews

2

Average rating

2.5

5 / 5 Share

Feb. 9, 2026

Very intuitive and practical app for improving conversions. Customer support is extremely helpful and friendly. Highly recommended.

Using app

36 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking some time to leave a review for Fomo. We are glad to play a part in boosting the performance of your Shopify store. Don't hesitate to reach out if you need any additional help optimizing Fomo to convert sales.

5 / 5 Share

Dec. 15, 2025

Great help and quickly too

Using app

31 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the great feedback!

5 / 5 Share

Feb. 3, 2026

Elias M. resolved my issue quickly and professionally. Very helpful and responsive.

Using app

2 months

Total reviews

6

Average rating

5.0

Developer Reply

Thanks so much for the review! Our support team always goes the extra mile to make users happy. We're glad you're enjoying Fomo and hope you have great sales this Black Friday!

5 / 5 Share

Nov. 21, 2025

Elias è stato di grande aiuto e supporto durante la configurazione dell'app per il mio negozio! :)

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

È un piacere per noi aiutarti a impostare la tua Social Proof esattamente come desideri. Grazie per aver condiviso la tua recensione!

5 / 5 Share

Nov. 17, 2025

The customer service is very quick to help resolve any issues. Janice was super helpful and fixed my issues within minutes. Loving the app!

Using app

About 3 hours

Total reviews

5

Average rating

4.8

Developer Reply

Thanks for taking the time to review Fomo! We're happy we could resolve your issue quickly today and are always happy to help you out with optimizing your social proof to boost sales! Hope the holiday season is a huge success.

5 / 5 Share

Oct. 26, 2025

Made over 6k in my first 3 weeks alone! Totally worth it!

Using app

29 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! We are happy that you love Fomo as much as we do!

1 / 5 Share

Oct. 19, 2025

over priced. not worth it

Using app

11 days

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for sharing your feedback. We appreciate you taking the time to try Fomo and understand that pricing is an important consideration. We'd love to better understand your needs to see if there's a plan that might work better for you. Fomo offers several subscription tiers, including a free plan, designed to accommodate different store sizes and budgets. If you'd like to discuss your specific situation, our support team would be happy to help you find the right fit or explore options that might provide better value for your business. Thank you again for trying Fomo.

5 / 5 Share

Oct. 16, 2025

Exceptional. Prompt response, offer of tutorial support and really getting personalised help to get the most from the app. Elias was fantastic

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your kind words! We are glad you're enjoying using Fomo in your store!

1 / 5 Share

Oct. 15, 2025

The most unethical app experience we've ever had. Even after cancelling our subscription and disabling the service, they continued to charge us without consent. When we raised the issue, their support team was dismissive and unhelpful, insisting we hadn’t “properly” followed the cancellation process. If a customer has clearly cancelled, continuing to charge them is unacceptable. Extremely disappointing and unprofessional.

Using app

11 months

Total reviews

2

Average rating

3.0

Developer Reply

Thank you for taking the time to share your feedback with us. I understand your frustration, and I want to clarify our subscription and uninstall options. Fomo uses a subscription-based pricing model where your subscription fee gives you a set number of notifications each month. Disabling notifications in your store doesn't automatically cancel the subscription or pause billing. To cancel your subscription you need to uninstall the app from Shopify. It is true that to downgrade to the Free plan you do need to contact our support team who will do that manually for subscribers. I recognize this may not be as clear as it could be. We appreciate you bringing this to our attention. I'm glad our support team was able to assist you via email and provide some credit for the charges. We genuinely want to make this right and ensure you have a positive experience. We take all feedback seriously as it helps us improve both our app and our communication with users.

5 / 5 Share

Oct. 13, 2025

highly recommend

Store

AZADA

Using app

13 days

Total reviews

5

Average rating

3.4

Developer Reply

Thanks for such kind words and taking the time for the review!

5 / 5 Share

Sept. 30, 2025

Absolutely amazing app! I love how simple it is to install and use with my Shopify site. It adds a ton of social proof to boost sales. Plus, the one time I got stuck the customer support was phenomenal. Highly recommend!

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 24, 2025

Store

Barats

Using app

19 minutes

Total reviews

1

Average rating

5.0

1 / 5 Share

Sept. 2, 2025

Very overpriced. The way they price you is as if they are the ones bringing traffic. this app was not made for small business- but rather very very large companies that is willing to pay. Everyday they want you to upgrade. There are free apps doing the same thing! I miss pretty sales pop up!!!! i deleted the app and would never ever recommend. its a scam.

Using app

9 days

Total reviews

5

Average rating

2.8

Developer Reply

Hello Trudy-Ann. It's a disappointment to read your review of our app. I understand that it can be frustrating to exceed the notification limit on your plan and have Fomo disabled - and of course we send a reminder if that is about to happen! Our goal here at Fomo is for our app to generate at least as much revenue from click throughs as the app costs. I disagree that our app is overpriced for the value and features it offers. It is certainly not a scam. I understand there is a wide choice in apps in the app store and you need to choose the one that is best suited to your own business and budget. Janice from Fomo

5 / 5 Share

Aug. 27, 2025

perfect nice

Store

Nexiup

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 11, 2025

This app rocks! We've only had it on our Shopify store for a little while and it's already going really well! We also had a small issue that was resolved by the end of the day because of Fomo's stellar customer service!

Using app

About 8 hours

Total reviews

2

Average rating

5.0

Developer Reply

We're so glad you enjoy displaying Social Proof on your site with Fomo and hope lots of families discover new games to play!

5 / 5 Share

July 24, 2025

great app great customer support . Fully recommend

Using app

About 13 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 15, 2025

I really like the app and the customer service was top notch and super fast. I worked with Janice recently and she was happy to make some recommendations and help with changes. I'm so thankful for her help!

Store

KLĒNR

Using app

About 1 year

Total reviews

2

Average rating

5.0