FondMart
Clothing wholesale & Dropshipping
Rating
2.7
feedback
18
chart
#3,554
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
0%
-
Less than a month
11%
-
Less than a year
72%
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More than a year
11%
Reviews Summary
The reviews for the Fondmart Shopify App are mixed, with both positive and negative feedback from users. Positive aspects include good customer service, timely responses on WhatsApp, a wide range of products, smooth installation, and helpful sales managers like Zona Hu and Jane. Users appreciate the convenience of importing products and the ease of use. However, negative themes include issues with product importation, out-of-stock items, inaccurate stock information, poor post-order communication, long shipping times, and low-quality items. Some users have experienced delays, non-responsive customer service, and difficulties in resolving issues with the app.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Oct. 17, 2024
Nothing is working on that app, the importation of product don't work, no contact at all within the chat or email to fix any problem. It is too risky doing business with them at that point. Too bad.
Sept. 18, 2024
Fantastic , there whatsapp always answers in a timely manner, Advanced level stuff is really good quality is great. Shipping is a bit all over the place with the different suppliers but still a great app. Thanks Pearlandice
April 2, 2024
Though post-order communication is good. There is always an issue with fulfilling orders. I have had more issues than I can count due to out of stock or supplier needing more time to produce an item that shows in stock on their website. Seems like their in stock information is not accurate. This has caused unnecessary cancellations and refund issues with my customers.
March 7, 2024
My order didn't come at all (it's now been over a month) . When I tried contacting helpdesk I got no reply. I doubt I will ever receive it to be honest , it feels like I've been scammed
Sept. 18, 2023
I am in the process of using Fondmart as my dropshipping supplier for my clothing website but I have tried contacting them a couple of times through their chatbox on the app. I have left my details both times and I haven't heard from Fondmart at all, if the non contact carries on from them then I will be very reluctant to do business with them as it could tarnish your business as you will have disgruntled customers. And I love all the products that Fondmart offers, it's been really hard to find supplier that has cool streetwear. Fondmart has it but has terrible customer service so far...
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