EM Form Builder
Best Shopify App - Form Builder Shopify App
Rating
4.4
feedback
38
chart
#1,642
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
21%
-
Less than a day
13%
-
Less than a month
37%
-
Less than a year
24%
-
More than a year
5%
Reviews Summary
The EM Forms Builder app has received a mix of positive and negative reviews from users. On the positive side, many users appreciate the ease of use and the helpful customer service provided by the app. Users have highlighted the quick response times and efficient resolution of issues by the support team. The app is praised for its flexibility in creating custom forms and its ability to meet various needs, such as creating questionnaires, customer service forms, and wholesale enquiry forms. Additionally, users have mentioned that the app is easy to set up and integrates well with Shopify websites. On the negative side, some users have expressed dissatisfaction with the limitations of the free version, particularly the inability to view form results without upgrading. Additionally, a few users have mentioned issues such as the inability to move questions around in the form builder, which can be time-consuming when making edits. Despite these drawbacks, the majority of users have found the app to be a valuable tool for their online stores.
Highlights
Review RSS Feed
All reviews
March 24, 2025
I have used EM Forms Builder for several years and it has performed as expected. After making some website changes I required some technical support and they worked with me quickly and efficiently to get everything working properly again.
Using app
Almost 7 years
Total reviews
1
Average rating
5.0
Oct. 21, 2024
The free version lets you create a form, but does not allow you to see the results when the form is completed. You have to upgrade, which of course makes the "free" plan useless.
May 14, 2024
We needed a form to enable customers to request a quotation for custom work to be done on their furniture. This app works very well, allowing customers to use various methods to describe their items and even attach photos to base our quotations on. There was an issue with how the form was displaying on our Shopify website at first, but I was very impressed with how quickly Form Builder/EVM's customer support focused on my issue and shortly after sent me an email stating that it was fixed. They quickly and perfectly cared for that hiccup and we're very happy with their results. This is a flexible solution that fits our needs. Well done!
Dec. 12, 2023
Incredible app and perfect for my needs. The support team behind is also great at fixing any issues that have come up while getting it set up on my shop. I plan to continue to use this service throughout the rest of my business needs.
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