EM Form Builder for Shopify

EM Form Builder

All in one custom forms app for order forms, contact...

Rating

4.5

feedback

38

Reviews

chart

#1,567

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    21%
  • Less than a day
    11%
  • Less than a month
    37%
  • Less than a year
    24%
  • More than a year
    8%

Reviews Summary

The Form Builder app has received mostly positive reviews from users. Customers appreciate the ease of use and customization options provided by the app. The customer service is highlighted as exceptional, with quick responses and efficient problem-solving. Users have found the app helpful for creating custom forms, questionnaires, and customer service forms. However, some users have expressed dissatisfaction with the limitations of the free version, such as the inability to view form results without upgrading. Additionally, a few users have mentioned the lack of certain features like the ability to move questions around in the form builder.

Highlights

Ease of use and customization options
Exceptional customer service
Limitations of the free version
Lack of certain features

Rating Breakdown

  • 5
    84% (32 ratings)
  • 4
    5% (2 ratings)
  • 3
    3% (1 ratings)
  • 2
    3% (1 ratings)
  • 1
    5% (2 ratings)

Reviews with Text

  • 100% (38)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Aug. 13, 2025

Needed to change email address within system and Ankit understood the problem and was most helpful in sorting it all out

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 24, 2025

I have used EM Forms Builder for several years and it has performed as expected. After making some website changes I required some technical support and they worked with me quickly and efficiently to get everything working properly again.

Using app

Almost 7 years

Total reviews

1

Average rating

5.0

1 / 5 Share

Oct. 21, 2024

The free version lets you create a form, but does not allow you to see the results when the form is completed. You have to upgrade, which of course makes the "free" plan useless.

Using app

6 minutes

Total reviews

2

Average rating

3.0

5 / 5 Share

May 14, 2024

We needed a form to enable customers to request a quotation for custom work to be done on their furniture. This app works very well, allowing customers to use various methods to describe their items and even attach photos to base our quotations on. There was an issue with how the form was displaying on our Shopify website at first, but I was very impressed with how quickly Form Builder/EVM's customer support focused on my issue and shortly after sent me an email stating that it was fixed. They quickly and perfectly cared for that hiccup and we're very happy with their results. This is a flexible solution that fits our needs. Well done!

Using app

12 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 12, 2023

Incredible app and perfect for my needs. The support team behind is also great at fixing any issues that have come up while getting it set up on my shop. I plan to continue to use this service throughout the rest of my business needs.

Using app

24 days

Total reviews

5

Average rating

5.0

All reviews

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