Rating

4.5

feedback

77

Reviews

chart

#1,434

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    14%
  • Less than a day
    9%
  • Less than a month
    45%
  • Less than a year
    19%
  • More than a year
    9%

Reviews Summary

The EM Forms Builder app has received mostly positive reviews from users. Customers appreciate the ease of use and customization options provided by the app. The customer service and technical support have been highlighted as exceptional, with quick responses and efficient problem-solving. Users have found the app helpful for creating various types of forms, from simple questionnaires to complex custom forms. However, some users have expressed dissatisfaction with the limitations of the free version, such as the inability to view form results without upgrading. Additionally, a few users have mentioned issues with form display on their websites.

Highlights

Ease of use and customization options
Exceptional customer service and technical support
Variety of form creation capabilities
Limitations of the free version
Issues with form display on websites

Rating Breakdown

  • 5
    86% (66 ratings)
  • 4
    5% (4 ratings)
  • 3
    3% (2 ratings)
  • 2
    3% (2 ratings)
  • 1
    4% (3 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 24, 2025

I have used EM Forms Builder for several years and it has performed as expected. After making some website changes I required some technical support and they worked with me quickly and efficiently to get everything working properly again.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 19, 2024

Very good App and special thanks for ankit he deal very friendly.

Using app

About 20 hours

Total reviews

2

Average rating

5.0

1 / 5 Share

Oct. 21, 2024

The free version lets you create a form, but does not allow you to see the results when the form is completed. You have to upgrade, which of course makes the "free" plan useless.

Using app

6 minutes

Total reviews

2

Average rating

3.0

5 / 5 Share

July 26, 2024

Nice app, easy to setup and the support was very helpful and friendly.

Store

My Store

Using app

16 minutes

5 / 5 Share

May 14, 2024

We needed a form to enable customers to request a quotation for custom work to be done on their furniture. This app works very well, allowing customers to use various methods to describe their items and even attach photos to base our quotations on. There was an issue with how the form was displaying on our Shopify website at first, but I was very impressed with how quickly Form Builder/EVM's customer support focused on my issue and shortly after sent me an email stating that it was fixed. They quickly and perfectly cared for that hiccup and we're very happy with their results. This is a flexible solution that fits our needs. Well done!

Using app

12 days

Total reviews

2

Average rating

5.0

All reviews

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