Rating

4.5

feedback

38

Reviews

chart

#1,576

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    21%
  • Less than a day
    11%
  • Less than a month
    37%
  • Less than a year
    24%
  • More than a year
    8%

Reviews Summary

The reviews for the Form Builder app are overwhelmingly positive, with users praising the ease of use, customization options, and excellent customer service. Many users highlighted the quick response times and efficient resolution of any issues they encountered. The app was commended for its flexibility in creating custom forms for various purposes, such as customer inquiries, product registrations, and wholesale enquiries. However, there were a few negative reviews mentioning limitations in the free version, such as the inability to view form results without upgrading, and some users felt that certain features were missing, like the ability to rearrange questions.

Highlights

Ease of use and customization options
Excellent customer service
Flexibility in creating custom forms
Limitations in the free version
Missing features like question rearrangement

Rating Breakdown

  • 5
    84% (32 ratings)
  • 4
    5% (2 ratings)
  • 3
    3% (1 ratings)
  • 2
    3% (1 ratings)
  • 1
    5% (2 ratings)

Reviews with Text

  • 100% (38)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Aug. 13, 2025

Needed to change email address within system and Ankit understood the problem and was most helpful in sorting it all out

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 24, 2025

I have used EM Forms Builder for several years and it has performed as expected. After making some website changes I required some technical support and they worked with me quickly and efficiently to get everything working properly again.

Using app

Almost 7 years

Total reviews

1

Average rating

5.0

1 / 5 Share

Oct. 21, 2024

The free version lets you create a form, but does not allow you to see the results when the form is completed. You have to upgrade, which of course makes the "free" plan useless.

Using app

6 minutes

Total reviews

2

Average rating

3.0

5 / 5 Share

May 14, 2024

We needed a form to enable customers to request a quotation for custom work to be done on their furniture. This app works very well, allowing customers to use various methods to describe their items and even attach photos to base our quotations on. There was an issue with how the form was displaying on our Shopify website at first, but I was very impressed with how quickly Form Builder/EVM's customer support focused on my issue and shortly after sent me an email stating that it was fixed. They quickly and perfectly cared for that hiccup and we're very happy with their results. This is a flexible solution that fits our needs. Well done!

Using app

12 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 12, 2023

Incredible app and perfect for my needs. The support team behind is also great at fixing any issues that have come up while getting it set up on my shop. I plan to continue to use this service throughout the rest of my business needs.

Using app

24 days

Total reviews

5

Average rating

5.0

All reviews

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