All reviews

Rating Breakdown

  • 5
    84% (32 ratings)
  • 4
    5% (2 ratings)
  • 3
    3% (1 ratings)
  • 2
    3% (1 ratings)
  • 1
    5% (2 ratings)

Reviews with Text

  • 100% (38)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 13, 2025

Needed to change email address within system and Ankit understood the problem and was most helpful in sorting it all out

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 24, 2025

I have used EM Forms Builder for several years and it has performed as expected. After making some website changes I required some technical support and they worked with me quickly and efficiently to get everything working properly again.

Using app

Almost 7 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 14, 2024

We needed a form to enable customers to request a quotation for custom work to be done on their furniture. This app works very well, allowing customers to use various methods to describe their items and even attach photos to base our quotations on. There was an issue with how the form was displaying on our Shopify website at first, but I was very impressed with how quickly Form Builder/EVM's customer support focused on my issue and shortly after sent me an email stating that it was fixed. They quickly and perfectly cared for that hiccup and we're very happy with their results. This is a flexible solution that fits our needs. Well done!

Using app

12 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 12, 2023

Incredible app and perfect for my needs. The support team behind is also great at fixing any issues that have come up while getting it set up on my shop. I plan to continue to use this service throughout the rest of my business needs.

Using app

24 days

Total reviews

5

Average rating

5.0

5 / 5 Share

June 27, 2023

Good app for a custom form. Customer service helped me with some issues I had using multiple forms and got it fixed promptly.

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 13, 2023

Great experience. I had an issue when first creating the form and the customer service was excellent and quick to respond and resolve the issue. They even followed up to ensure everything else went smoothly. I am using the free version and it’s perfect for what I need.

Using app

19 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 29, 2023

I signed up and it was so easy to get a great custom form on my site! I also needed to have some editing done with the placement of the form and they got it done super fast! Thanks!

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 11, 2022

I used this app to create a questionnaire and needed support to complete the task. We received excellent, follow-up support. Everything was done promptly. Very appreciative of the fine work.

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 22, 2022

I used this app to create a custom form for customer product registration. Simple and straightforward process and our custom form works well. Their customer service responds quickly and took care of slight adjustments to our form quickly.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 19, 2022

Great Service & Reliable. Great App. The support team where very attentive with our issues and special needs. We recommended it!

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 13, 2021

Our developers helped us set up this app for our site. We used this app for our customer service form and find it incredibly helpful and useful.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 21, 2021

First class customer service! I installed the app (which was very easy) then I needed help with getting my questionnaire up and running so I contacted them and they responded and got things going right away, no hassle, no drama. I am very pleased with this app.

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the review and appreciating our customer support. We assure you for continued support always. 😀🙏

5 / 5 Share

May 5, 2021

The team is awesome. Form wasn't built to accept PDFs so I emailed in and they built the functionality overnight. Really cool. Great customer support.

Using app

30 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 4, 2021

Quick response with some questions I had, and very professional and friendly customer service. Very pleased!

Using app

24 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 22, 2021

the app was easy to set up, and when there was a little difficulty connecting it to one of our email addresses, support was able to fix it for us!

Using app

10 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 7, 2021

App of great use and customer support easy to reach ! They helped me very quickly and were very professional.

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 5, 2020

Fully recommended. Very fast customer service. It's easy to set-up and it runs properly. The app I was looking for.

Store

CocoWod

Using app

16 days

Total reviews

24

Average rating

5.0

5 / 5 Share

Aug. 5, 2020

This app has provided the perfect solution for a wholesale enquiry form on our site. The team went above and beyond to ensure it integrated seamlessly into our website. 5 stars for service and follow up.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 28, 2020

Quick, professional service. Although my issue was fairly simple, it’s the details that count and the border re-sizing requested was fixed very quickly

Using app

11 months

Total reviews

4

Average rating

4.8

5 / 5 Share

June 24, 2020

Very good and fast customer service! Love the app! We use it daily for our website and it has been very helpful.

Using app

Over 1 year

Total reviews

1

Average rating

5.0