EM Form Builder
The reviews are overwhelmingly positive, with most merchants praising the app for being easy to install, simple to use, and effective for creating custom forms, questionnaires, quote requests, and customer service forms. Many users also highlight the support team as a major strength: responses are described as quick, professional, friendly, and proactive, often going beyond basic troubleshooting to test issues, follow up, and even add requested functionality. Several reviewers mention that the app works well for both basic and more complex form needs, and that it integrates smoothly once set up. The main negatives are limited but important. A few users mention missing features or usability frustrations, such as not being able to reorder questions, and one reviewer felt the free plan was misleading because it did not allow viewing submitted results without upgrading. Another user disliked repeated rating pop-ups. Overall, the app is seen as reliable and flexible, but some reviewers want more functionality in the free or core version and a smoother editing experience.
Service was quick and responsive. They performed lots of testing till they were sure all was working correctly.
A functional app that is easy to use and set up. Support is helpful with testing and resolving the one issue we had as well.
Needed to change email address within system and Ankit understood the problem and was most helpful in sorting it all out
I have used EM Forms Builder for several years and it has performed as expected. After making some website changes I required some technical support and they worked with me quickly and efficiently to get everything working properly again.
The free version lets you create a form, but does not allow you to see the results when the form is completed. You have to upgrade, which of course makes the "free" plan useless.
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.