Hulk Form Builder
The Hulk Form Builder App
Rating
4.9
feedback
1,576
chart
#130
All reviews
Rating Breakdown
Review RSS Feed
Jan. 23, 2023
Thank you for the quick introduction of chat reply I am a Japanese merchant and recommend it to everyone
Thank you for your kind review! We are glad to hear that you are recommending our app to others. We hope you enjoy using the app and feel free to reach out if you need any help or have any questions. Thank you again!
Jan. 22, 2023
Love this app! Helps me to stay organized and anytime I need help its always someone there to help me. Some of my forms disappeared from my site I chatted with someone and they fixed the problem in minutes!! Highly Recommend! Super user friendly!!!
Thank you for your kind words about our app! We're so glad that you find it user-friendly and that you experienced great customer experience when you needed help with a technical issue. We are committed to providing the best quality experience for our users and we cannot thank you enough for your positive review!
Jan. 22, 2023
So far so great. Sanjay is a rock star. Had a small problem and he jumped right in and helped me get it figured out.
Thank you so much for your wonderful review of our app! We are delighted to hear that Sanjay was so helpful in getting your issue resolved quickly. We truly appreciate your kind words, and we strive to provide the best possible experience for all of our customers. Thank you again for your feedback - it means a lot to us!
Jan. 20, 2023
Really enjoying this app, easy to use and build the form and set it up on your site. I'm glad I found this one! And specially the email support is very good. very quick response. Really Impressive.
We are really enjoying this review as well. Thank you for your time and effort! We are truly happy we have been meeting your expectations so far, and are working on meeting them further. Should you need any assistance, feel free to reach out to us at any time. Cheers!
Jan. 20, 2023
Can not use custom domains to notify customers after form submissions. It confuses the customer and create distrust on a brand as they will receive it from some hulk formbuilder.com - Talked with support they are useless no solution. If that is what you are looking for not recommended at all.
Our dear merchant, This is Sarah, the team lead for our Hulk Form Builder app. We have reached out to you to solve the issue you have faced while setting up your custom domain within our app, in your Shopify store. Let us know please whenever you are available, so we can assist you further. Thank you!
Jan. 19, 2023
I am Japanese. When I made an inquiry by email, I communicated in English, but what impressed me was how wonderful their customer support was. With a quick reply, he taught me carefully without stumbling over communication in English. And when I couldn't fix it, he fixed the code for me. A big thank you to Nisha for helping me out this time! Of course, the function of the app is also very good and easy to use! I would recommend it to anyone considering a form app.
Wow, thank you! We are so humbled by your kind words and the recommendations for our Hulk Form Builder app. Our Customer Experience agent, Nisha, is truly a shining star! We are glad you had such an amazing experience with our app, and our support so far. Cheers! :)
Jan. 18, 2023
Very good app. They have cool features. They were able to implement features that kept my website organised.
Thank you for finding our app a valuable addition to your Shopify store. We are truly honored to be recognized as helpful and cool. :) Appreciate your words! Have a great day ahead!
Jan. 15, 2023
Really enjoying this app. really easy to develop your form and set it up on your site. I am glad i found this one!
Hi there, Thank you for sharing your valuable experience you have with our Hulk Form Builder app. We are a bit sad we couldn't get that fifth star from you, but we will keep improving and might deserve that missing one, too. Cheers!
Jan. 15, 2023
Absolutely great Customer Support. I identified a minor issue with something and the development team coded the fix into the app and resolved it. It was such a minor thing too, yet they did it. Pretty impressive. Thx Sarah and Tarik for helping me at different times.
Wow, and absolutely great feedback from your end. Thank you! We appreciate you finding our team capable of solving any issues you might encounter with our app. Sarah and Tarik are both very grateful and honored by your kind words. Feel free to reach us again at any time. Cheers! :)
Jan. 14, 2023
Again a big THANK YOU to Tarik You helped me a lot today and your service was so wonderful. All my Wishes came within minutes true.. and i had a lot of them. :) THANK YOU!
And even a bigger thank you to you! Thank you for recognizing our valuable and efficient Customer Experience team members, we truly appreciate it! Have an amazing day ahead! :)
Jan. 13, 2023
The Hulk Form Builder team was very professional and quick in helping us resolve an issue. Thank you!
Thank you! Your feedback means the world to us. Should you need anything else, please feel free to reach out to us at any time. Cheers! :)
Jan. 13, 2023
Asked for a form to be set up, and after a few days of chatting, no forms we set up. Not an easy app to use for complex forms.
Hi there our dear merchant, We have reached out to provide our assistance as soon as possible. Please let us know how we can help :) My kindest regards, Sarah
Jan. 10, 2023
Really easy to install and customise to what I wanted. Had fonts to match the rest of my website. Just what I was looking for.
Hi there, We appreciate your feedback! Thank you for your time and efforts. Should you need our assistance, feel free to reach out!
Jan. 10, 2023
This Form Builder app has a great free version. it does exactly what I need - embedding any form I like.
Thank you for your amazing feedback, we are happy you found our form to be user-friendly :) Cheers!
Jan. 9, 2023
Deleted the app from my store a while ago, but still trying to charge me a subscription. Did not have this problem with any other apps I deleted.
Please accept our sincere apologies. We are always striving to provide you with the best possible service and to solve your issue in a timely manner. We would hate to leave you with a bad experience so we kindly ask you to reach us back, to try and resolve this issue for you asap. Regards
Jan. 6, 2023
It's a good app. Customer Service is excellent. Credits can be removed only in paid plans. Adds some good custom features to the forms.
Thank you for finding our Customer Experience team helpful. We always aim to meet our customers' expectations. Have a great day ahead!
Jan. 4, 2023
Fantastic form that allows you to upload images, with excellent customer service! Sarah went above, and beyond to help me with a slight issue I was facing that was solved very quickly. Keep up the excellent work! :D
And what a fantastic review we received from your end. Thank you! We hope to meet your expectations every time you need us. Have an amazing day!
Jan. 4, 2023
Sanjay, was absolutely great at helping me out. He took the time to provide helpful links and walked me through the process and it worked out great! Thank you.
Yes, our team member Sanjay is always aiming for exceptional service. Thank you for sharing your amazing experience. Cheers!
Jan. 3, 2023
The form is glitching when I scroll down or up, only after refreshing the webpage the customer can scroll down again.
Hi there, our dear merchant, This is Sarah, the app lead for our Hulk Form Builder. We have reached out to assist you in the best way we can. Let us know please how we can help. Cheers!
Jan. 2, 2023
This is a simple app to use and it integrates quite easily into the Shopify platform. Customer service is outstanding and really helpful.
What outstanding feedback. Thank you! Let us know in case you need any help from our end. Have an amazing day ahead :)