All reviews

Rating Breakdown

  • 5
    92% (1,447 ratings)
  • 4
    5% (78 ratings)
  • 3
    1% (15 ratings)
  • 2
    1% (8 ratings)
  • 1
    2% (28 ratings)
Review RSS Feed Review RSS Feed

3 / 5 Share

Aug. 10, 2022

So far so good, create support! Khushbu was very knowledgeable about the product and helped me throughout the installation process. Now that I have installed the product I'm a little weary. There are certain features in the app that make it not easy for users to use. I have downgraded my review from 5-3 stars. UPDATE: I'm experiencing issues with the dashboard. The dashboard is not user-friendly - it cannot be filtered. Every time one clicks to see an image they are required to re-search for the item they are looking for. Total mess. Would be happy to speak to a developer and let them know my issues - and update my review but for now it's a downgrade.

Using app

9 days

Total reviews

1

Average rating

3.0

Developer Reply

Thank you for your valuable feedback, our manager has contacted you to possibly amend the issues you are having.

5 / 5 Share

Aug. 1, 2022

Really good support and an intuitive app. I recomend. I wish it keep doing a good job with the client supporter, because this is the business spirit.

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the kind words. We are happy you are enjoying our app and we're looking forward to supporting you on this eCommerce journey.

5 / 5 Share

July 30, 2022

Got stuck with the app, user error. Went on chat, Kenan answered promptly and gave me one of the fasted solutions I've ever experience using chat support, and I have to get in touch with Facebook support for ads management (and they are terrible!) And all this on a Saturday night in the UK, thank you Kenan.

Using app

28 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, We appreciate you taking a moment of your time to provide us with your feedback and helping us continue offering great service in the future. Kenan's thankful for your kind feedback and please feel free to get in touch again with us.

5 / 5 Share

July 29, 2022

The app is great and has a lot of intelligent functionality built in it. We use the "if X then Y else Z" feature to display a new drop down based on a previous answer. The support team is also very responsive to any issues that arise.

Using app

6 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your kind review. It's great to hear you're loving the feature and should you have any questions, our Support team will be happy to help further.

5 / 5 Share

July 29, 2022

This customisable form makes my business operate so much smoother with the add attachment option. I love how many options you have to customise the format in the form. Highly recommend this ap!

Using app

30 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you for sharing your thoughts about our app with our future merchants, we appreciate it! Should you need anything from our end, please feel free to reach out at any time. Best wishes from the team!

5 / 5 Share

July 28, 2022

couldnt have asked for a better app! the team is great help! and i must thank SANJAYSINH for all the help and struggles i had and he helped me through every step of the way

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Have no fear, HulkApps is here. Sanjay is one of our best heroes and he will be happy to hear that you prised his speedy job. Thank you for your kind words.

5 / 5 Share

July 27, 2022

This app is a god-send to my budget strapped nonprofit clients! It is immensely helpful in both recruiting volunteers and responding to program inquiries. These forms help save staff time -- another precious commodity with nonprofits. Thank you Hulk Apps!

Using app

10 months

Total reviews

3

Average rating

3.7

Developer Reply

We were more than happy to help you and we are glad to hear that our application helped you achieve your goals and made your life easier.

5 / 5 Share

April 28, 2024

Their support is so helpful. Responded instantly and recorded a custom video to show me exactly how to solve my issue.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, Your review also works perfectly for our future merchants as they will check out your recommendations, which we appreciate a lot! Thank you! Cheers!

5 / 5 Share

July 27, 2022

Excellent structure Beautiful outlay and design Great features Super Easy But best of all, is the amazing customer service team.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for pointing out all the features you have found to be so good inside our app! We appreciate your feedback! Our team is always there to support you, so should you need anything else, please do let us know. Cheers!

5 / 5 Share

Oct. 24, 2023

Live chat is helpful, Quick and timely responses! been using this app for a while now and couldn't be happier

Using app

Over 4 years

Total reviews

6

Average rating

4.8

Developer Reply

Hi, We are glad you found our team helpful, we always aim to provide the best service possible :) One of our helping customer experience agents has reached out to you to check if there is anything else your store needs. Best,

5 / 5 Share

July 26, 2022

the greatest app for forms, with excellent customer service for any problem you could encounter. you wont regret purchasing it

Store

Lanalou

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for such a wonderful review. We are glad to help you out. Please feel free to reach us back if needed any further assistance. Cheers!!

5 / 5 Share

July 26, 2022

Good app, freely to insert a form in present page, just a pity that the default mail for form receiving can't be changed.

Using app

2 days

Total reviews

4

Average rating

5.0

Developer Reply

Hi, Thank you for finding our app user-friendly. You can actually change the domain for the auto-responder emails. I am following up with you on this one to explain further. Cheers!

5 / 5 Share

July 25, 2022

Great app. I have used it on a few clients websites and it has always worked well, especially for an app with a reasonable amount of functionality on the free version

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your kind review! We are so glad to hear that our Hulk Form Builder app has worked well for you. We strive to provide our customers with a useful and user-friendly product that suits their needs, and it is great to know that we have achieved that for you. We love hearing feedback from our customers - thank you for taking the time to share your experience!

5 / 5 Share

July 21, 2022

Merci pour votre aide rapide, c'est un bonne application, nous avons eu besoin d'une aide SAV et ils ont répondu rapidement.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We are really glad we met your requirements with our customer experience team. Our aim is to be as helpful as we can, so thank you! Let us know should you need anything else, please. Thanks :)

5 / 5 Share

July 20, 2022

So far so good on the form builder app. Customer service was very helpful. I would recommend this app

Using app

About 2 months

Total reviews

5

Average rating

5.0

Developer Reply

Hi, Thank you for sharing your thoughts on this app with our future merchants, we highly appreciate your kind words :) Best,

5 / 5 Share

July 20, 2022

I have been attended by Sanjaysinh who helped me in every step to get my form perfect in my store. I highly recommend this

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Yes, Sanjaysinh is our amazing teammate, always so helpful and attentive. Thank you for sharing our opinion on our customer experience team, we are so honored. Thank you for your recommendation. All the best!

5 / 5 Share

July 20, 2022

I love using this app! It's very clear and easy to use and the customer support is AMAZING!! They helped me right away to set up the form on my Shopify Theme (4.0.1 theme) and it looks perfect. Thank you so much for the help!!

Using app

11 months

Total reviews

21

Average rating

5.0

Developer Reply

Hi, Guess who's amazing? You are! Thank you for finding our app to be so user-friendly and our customer experience team efficient. We always aim to please our merchants and meet all of their requirements, so thank you for appreciating our work! Cheers!

5 / 5 Share

July 16, 2022

Great app! it works wonders! great for customizing the forms to your liking! It was worth using this app!

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words. Your feedback always pushes us to provide you with the best experience and applications.

4 / 5 Share

July 14, 2022

Hasta el momento funciona muy bien, y permite crear un formulario con con la opción de subir archivos adjuntos en su versión gratuita.

Using app

36 minutes

Total reviews

2

Average rating

4.0

Developer Reply

Hi, We are very grateful for your amazing feedback! We are so happy you found our free version to be useful, and should you need anything from our end please let us know. Kind regards :)

5 / 5 Share

July 12, 2022

This app is easy to set up and use. I did need some help from support but it was quick! My problem was solved in under 5 minutes.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you for finding our app to be user-friendly, we are so glad to hear that we have achieved both to support you successfully and provide you with an easy-to-use app. Cheers!