All reviews

Rating Breakdown

  • 5
    92% (1,448 ratings)
  • 4
    5% (78 ratings)
  • 3
    1% (15 ratings)
  • 2
    1% (8 ratings)
  • 1
    2% (28 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 12, 2022

This app is easy to set up and use. I did need some help from support but it was quick! My problem was solved in under 5 minutes.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you for finding our app to be user-friendly, we are so glad to hear that we have achieved both to support you successfully and provide you with an easy-to-use app. Cheers!

5 / 5 Share

July 13, 2022

Molto utile e personalizzabile. Ottimo anche il servizio di assistenza, risolutivo con risposte via chat in pochissimo tempo

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you for finding our app useful and customizable, we are truly grateful for your observations. I have further reached out to you via chat so we solve the remaining issues with the app in your Shopify store. Kind regards :)

5 / 5 Share

July 9, 2022

Customer service was incredibly friendly and solved my issue quickly. Definitely take note of the free vs. paid plan differences, but overall this is a great option for basic forms!

Using app

29 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you for recognizing our friendly customer experience-oriented staff :) We are truly happy you were satisfied with our service and we appreciate your great thoughts about our app. Thank you!

5 / 5 Share

July 6, 2022

Works! I had an issue and it was resloved really fast using the chat feature. Great support and a very useful app!

Using app

About 4 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Your feedback also works for us :) Kidding aside, thank you so much for sharing your happy thoughts with the rest of our merchants. We appreciate it! Kind regards :)

5 / 5 Share

July 6, 2022

I have waited several months before making a review and thus far I have been very happy with the (free) version I am using. Straight up, tech support has been 100% top notch! I certainly recommend!

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi, Thank you so much for your kind recommendations! We truly appreciate your feedback and we are grateful for your kind support. Let us know should you need anything from our end, please. Cheers!

3 / 5 Share

July 6, 2022

I just started using the app and so far, Customer Service (CS) is on point. I could not get my form to show on a page and used the Chat feature to reach someone in CS. Eldin responded in less than 2 minutes and was quickly able to help me resolve the issue. That said, my overall rating is 3 stars because some to the features that are offered only as PRO should be included as part of the free account (e.g. saving a form as a draft and payment integration). If I could separate the two, CS would receive 5 stars and the App 3.

Using app

About 13 hours

Total reviews

2

Average rating

3.5

Developer Reply

Hi there! We have contacted you regarding this in order to amend everything. -Eldin

5 / 5 Share

July 5, 2022

Easy and intuitive form builder. Works fast and great. I had an issue but the support team was each to reach and Amit was very helpful.

Using app

Over 5 years

Total reviews

11

Average rating

4.8

Developer Reply

Hi, We thank you on behalf of our dear agent, Amit. We are truly happy you have found his assistance helpful as well as our app great and easy to use. Thank you!

5 / 5 Share

July 5, 2022

Really Easy to use, creating forms are really simple now with this amazing app and Support Team always available to help.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you for thinking so highly of our support team, as this is exactly our aim and goal :) Have a great day ahead!

5 / 5 Share

July 5, 2022

Good app and very prompt support. Found it very user friendly and great to use. Would suggest anyone who needs to create a form to use it.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Hi, We are truly glad you have found our app user-friendly and helpful. Thank you for recommending our app! Should you need anything, please do let us know at any time :)

5 / 5 Share

July 4, 2022

Great App. Had a problem with setting up forms but Amit as a Merchant Success Manager is awesome and app is good.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Thank you so much for your great review! We appreciate your kind words for our dear agent, thank you! Cheers!

5 / 5 Share

July 2, 2022

Nice customer service. And the form is easy to use and looks great on my store. 5 star to the app and team.

Store

isneon

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the kind words! We are looking forward to seeing your business grow.

5 / 5 Share

June 30, 2022

The app is so easy to use, and the customer service is awesome, they can always sovle my problem right away.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello there, It's Kenan from HulkApps, thank you so much for your review. It was a pleasure assisting you and feel free to reach out at any time.

5 / 5 Share

June 29, 2022

This is very strong and I need to learn and try to know all the functions to make good use of it. I would recommend to my friends

Store

Jeecoo

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your feedback! If you need help with any of our features feel free to reach out to our Experience team.

5 / 5 Share

June 28, 2022

Great app for collecting information from visitors and very helpful advice from support. Would highly recommend

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

We appreciate your recommendation a lot! Should you need any more advice from our end, feel free to let us know. Cheers :)

3 / 5 Share

June 24, 2022

The Homer Simpson animated gif is more annoying than the last pop up you had. Maybe focus on making your app better and less on getting reviews to make people thing your app is great. At least don't have it pop up over the only work space in the app. The forms are pretty clunky and the export fields get really messy in the address column. Super glad we aren't paying for this. I'm switching to google forms for now.

Using app

Over 1 year

Total reviews

1

Average rating

3.0

Developer Reply

Hi, I have just responded via my private email address to check with you what your exact requirements for our app would be so we can meet those requirements together. Looking forward to hearing from you. Thank you!

4 / 5 Share

June 24, 2022

Using the app to register participants for a course. Great online support from Deepa to help me do what I needed.

Using app

Over 1 year

Total reviews

1

Average rating

4.0

Developer Reply

Hi, Thank you for appreciating our app and our devoted customer experience agent, Deepa :) Kind regards!

5 / 5 Share

June 23, 2022

Excellent app, made it easy for us to create a form which enables customers to upload pictures of the used golf clubs they wish to trade in with us. What's even better is that the free version gets you very far.

Using app

Almost 2 years

Total reviews

3

Average rating

4.7

Developer Reply

And an excellent review! Thanks :) We are honored by your appreciation of our Free Plan of the Form Builder app. Thank you for your kind words!

5 / 5 Share

June 22, 2022

top support! snelle reactie en gelijk mijn probleem opgelost. Ze hebben veel geduld en zelf kleine vragen zullen ze met respect beantwoorden

Store

De Buis

Using app

About 16 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Thank you so much for an amazing review! We are truly glad you found our support helpful, as we always aim to provide you with the best support possible. Let us know if you need anything else from our end, please. Have a great day ahead!

4 / 5 Share

June 21, 2022

i didn't find it so easy to navigate but there is good tech support via live chat which helped me solve my issue

Using app

Over 3 years

Total reviews

1

Average rating

4.0

Developer Reply

We are truly thankful for your feedback and it will be taken into consideration while we work on improving our apps. Should you have any other queries, please do contact us at any time.

5 / 5 Share

June 20, 2022

We have a lot of B2B customers who like to have bulk orders and special pricing quoted. We used to have software that did pretty much what Form Builder did but was 10x more expensive. Once we switched to Form Builder, our customer satisfaction and conversions of prospects to sales increased. The development support is fantastic, also!

Using app

10 months

Total reviews

29

Average rating

5.0

Developer Reply

Hi, Thank you so much for putting so much effort and time into leaving us this amazing feedback! We are honored. Should you and your customers need anything else, please let us know :)