All reviews

Rating Breakdown

  • 5
    92% (1,448 ratings)
  • 4
    5% (78 ratings)
  • 3
    1% (15 ratings)
  • 2
    1% (8 ratings)
  • 1
    2% (28 ratings)
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4 / 5 Share

Feb. 24, 2021

The form we built using this app works well, except that it is incompatible with our email (Office 365), so we are unable to take advantage of having email confirmations look like they are coming from our own business. We are looking into work-arounds. Hulk Apps tech support was very responsive and friendly; they just weren't able to provide a workable solution.

Using app

Almost 3 years

Total reviews

2

Average rating

4.5

Developer Reply

Thanks so much for taking the time to leave us a review and we hope it works out for you! If you need any help, please feel free to contact us.

5 / 5 Share

Feb. 14, 2021

Really great app, I am on the free plan (at the moment) but will probably upgrade when the time is right. I had a specific coding requirement and they fixed this for me very quickly with friendly service. I can't complain about anything! Thanks, Guy

Using app

9 days

Total reviews

2

Average rating

5.0

Developer Reply

Hey there, thanks so much for the review; we're so happy to hear you're loving our Form Builder app, and are glad you've been utilizing the free version. :-) You can always reach out to our support team - they're willing to help however they can!

5 / 5 Share

Feb. 12, 2021

We use free version and it's been great. We offer survey's for event planning, future clients and so much more. It's been really great and with no issues. Thanks!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us this amazing review. Please let us know if you need anything else! We are always standing by to help. :)

5 / 5 Share

Feb. 11, 2021

Always recommended. Best features they are providing. Hulk apps are best. I used in many of my site which performs very well. Awesome support.

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your kind words, and please let us know if you need any assistance! We are always standing by to help. :)

1 / 5 Share

Feb. 22, 2021

Works ok but lots of downtime. I'm currently down on 3 websites now and can't offer support (over 8 hours now) and no ETA. Just getting a "formbuilder.hulkapps.com refused to connect" each time I try to load the app in any of the stores. Also a pita to get support with them, you have to create an account type of thing. 1 star for that. Update as of a week later* Still having issues with the apps, removed them to fix it and when I try to reinstall I'm actually seeing my old forms pop up for a second then I get an error from Shopify saying the page doesn't exist. So as of now I'm not only down a bit, but completely as of now for my forms.

Using app

6 months

Total reviews

4

Average rating

3.0

Developer Reply

We really appreciate your feedback! We are also sorry for the inconvenience this has caused you. Our manager will be in contact in hopes to amend the issues you were having.

5 / 5 Share

Feb. 10, 2021

I installed the product option form first and after continuously amazed by their service in helping me fixing all the issues - I decided to also replace my previous contact form with Hulk form builder. I enjoyed working with them and they are the best in terms of timely responding and solving your issues.

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

Developer Reply

We are so grateful for your kind words. Thanks for sharing your review with us and the Shopify community.

5 / 5 Share

Jan. 17, 2021

Easy to use . East to manage. Replaced old HTML table in 2 weeks. Forms are kind of old fashion but it did the job. Thanks.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for sharing your feedback. We’ll strive to do better, but we really appreciate your kind words!

5 / 5 Share

Jan. 12, 2021

We're currently using this app, it's really easy to use efficient app. And must appreciate the customer service too!

Using app

About 1 month

Total reviews

7

Average rating

5.0

Developer Reply

Thanks so much for the kind words! We really appreciate the review and are so glad to hear you chose one of our apps. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists! Please let us know if we can help with anything else!

5 / 5 Share

Jan. 8, 2021

We are using this for multiple sign up forms and image upload function via embedded forms and it works really well. The klaviyo integration is great and the support staff (Amit) are really quick and helpful.

Using app

22 days

Total reviews

1

Average rating

5.0

Developer Reply

Hey there, thanks so much for the review; we're so happy to hear you're loving our Form Builder app! We love the Klaviyo integration feature, and are glad you've been utilizing it. :-) We're happy to hear that you were able to get some assistance from our awesome support team, especially Amit, one of our great specialists! We appreciate the kind words. :-)

5 / 5 Share

Jan. 6, 2021

Had a few little teething issues however resolved in less then 24hrs by Sanjay from the support team, very professional and friendly service!

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists! Please let us know if we can help with anything else!

2 / 5 Share

Dec. 7, 2020

My website is in French and it is impossible to write french without apostrophes (single quote character). It is also almost impossible to write English without single quotes. This app does not support single quotes in labels! When a developer does not bother to handle special characters in their UI, it makes you wonder about what other shortcuts they have taken. It is a shame as I like the app, on paper. It is well thought out and functionally rich. Uninstalling reluctantly

Store

Waww

Using app

3 months

Total reviews

1

Average rating

2.0

Developer Reply

Thank you for leaving us your feedback! We understand the confusion and the inconvenience that this may cause you. I would like to clarify that our coding structure uses inverted comma/single quotes for building the functionality. If a user adds any value with a single quote in the form label then it will conflict with our app code and break the functionality. Thank you for your understanding! Our developer will be in touch with you with hopes to amend the issues you were having.

5 / 5 Share

Nov. 29, 2020

I am a new user of Shopify for my small business and I have a design background but no tech background, so good customer service is especially important when I'm connecting apps to my site since I do not have much coding knowledge. The team at HulkApps has gone above and beyond to help me make adjustments, embed my apps, and has made sure that I am completely satisfied, at no extra charge! I used this app to create a suggestion box at the end of my blogs on my site to get feedback and suggestions for future posts! I love the way it looks and that the suggestions go straight to my email. HulkApps is my go-to for any apps I want to add to my site because of their fast and efficient communication!

Using app

Almost 3 years

Total reviews

4

Average rating

5.0

Developer Reply

We are so grateful for your kind words. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists! Thanks for sharing your review with us and the Shopify community.

5 / 5 Share

Nov. 22, 2020

This app was everything I was looking for in a form builder app and so much more. Very easy to use, excellent functionalities and an incredible support team!

Using app

21 days

Total reviews

5

Average rating

5.0

Developer Reply

We are so grateful for your kind words. Thanks for sharing your review with us and the Shopify community.

5 / 5 Share

Nov. 19, 2020

This app is the solution to all of our complicated form building challenges. The support team has been extremely helpful and quick to respond to any special requests we have. The premium version is 100% worth it—don't think twice.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

The app looks great on your store! Thanks so much for the review, and please let us know if you need anything else! We are always standing by to help. :)

5 / 5 Share

Nov. 18, 2020

Very good!Very good!Very good!Very good!Very good!Very good!Very good!Very good!Very good!Very good! why over 100...

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, thank you for the review! :-D

5 / 5 Share

Nov. 12, 2020

I am currently using the Free Version, A perfect app to create forms. Pick and drop sections, easy to Use. Spontaneous Customer Support. Recommended if you are looking for Customer feedback/ query forms.

Using app

Over 3 years

Total reviews

8

Average rating

5.0

Developer Reply

Hey there, thanks so much for the review; we're so happy to hear you're loving our Form Builder app! We love the features in free-version, and are glad you've been utilizing it. :-)

3 / 5 Share

Oct. 21, 2020

App is nice but it doesn't have password field type in element. unable to create registration form with free version.

Using app

8 months

Total reviews

2

Average rating

2.0

Developer Reply

Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. No worries though! We've flagged this as a feature request to our Product Team. If our product team decides to implement this, we'll get in touch! Let me know if we can help with anything else.

5 / 5 Share

Oct. 16, 2020

I love this app. I use it for a Trade Discount Form on 2 websites. They have provided awesome customer service.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

We are so grateful for your kind words. Thanks for sharing your review with us and the Shopify community.

1 / 5 Share

Oct. 6, 2020

I needed a simple account registration form to set up customers in Shopify. This looked perfect but wouldn't actually set up customers. I requested support twice and after about 10 days I could see they were testing, but another two weeks later the issue was not resolved and I still have not received any communication from them regarding the problem or a possible solution. So I found a better app elsewhere.

Using app

About 1 month

Total reviews

1

Average rating

1.0

Developer Reply

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We asked our manager to contact you in hopes of amending the issue you were having. Thank you for letting us know about this. Your feedback helps us get better.

5 / 5 Share

Oct. 5, 2020

This app has helped us create several forms for different applications on our website. We really love it!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

The app looks great on your store! Thanks so much for the review!