All reviews

Rating Breakdown

  • 5
    91% (1,418 ratings)
  • 4
    5% (75 ratings)
  • 3
    1% (8 ratings)
  • 2
    1% (8 ratings)
  • 1
    3% (42 ratings)

Reviews with Text

  • 90% (1,390)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 17, 2021

I use this app to create a support contact form for customers who need to send me images. Nothing fancy -- it just works.

Using app

Over 1 year

Total reviews

11

Average rating

5.0

Developer Reply

Thanks so much for your kind words. Feel free to contact us whenever as we are always standing by to help.

5 / 5 Share

June 11, 2021

Super Service und schnelle Reaktionszeit. Leichte Anpassung der Formulare mit vielen Möglichkeiten. Sehr zu empfehlen.

Using app

24 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us this amazing review.

5 / 5 Share

June 4, 2021

The support team has been very helpful and prompt in replying my doubts and resolving my issues during set up.

Using app

11 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for the kind words! We really appreciate the review and are so glad to hear you're loving the app.

1 / 5 Share

May 26, 2021

Customer service is not helpful. We have 3 forms on our website we rely on, but this app has been working incorrectly for at least 3 weeks. I've asked several (4 times) times for help, I've sent and resent concise information, but in the end no help received. The last response I got (6 days ago) was "I'll forward this to the developers and they'll get back to you once its done". Still no response. The app is useless if we can't get it to work.

Using app

Over 1 year

Total reviews

7

Average rating

4.3

Developer Reply

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We asked our manager to contact you in hopes of amending the issue you were having. Thank you for letting us know about this. Your feedback helps us get better.

5 / 5 Share

May 19, 2021

Hi, one question, where can I find API documentation for you app. I have made a token in admin panel, but that is pretty much it, Where to go further? Great app in other segments, though.

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, please feel free to reach out to [email protected]. Thank you!

5 / 5 Share

May 4, 2021

Super great app and team, you have a trouble, they are here to fix it. I recommend them to everyone.

Using app

28 days

Total reviews

5

Average rating

5.0

Developer Reply

That’s so exciting! Glad to hear you are happy with your store, feel free to reach out for any help in the future.

1 / 5 Share

April 20, 2021

This app does not integrate with Help Scout. We used this app to build a form that would submit a response to a Gmail inbox. From that Gmail inbox, it was to be forward to Help Scout. However, Google blocks this app from forwarding emails from going anywhere. Not worth the time/stress.

Using app

Over 2 years

Total reviews

6

Average rating

3.7

Developer Reply

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We asked our manager to contact you in hopes of amending the issue you were having. Thank you for letting us know about this. Your feedback helps us get better.

5 / 5 Share

April 14, 2021

Great form builder with many options in the paid version. Support is fast to answer any questions or problems with using the app. Highly recommend.

Store

giviusa

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us this amazing review. Were so happy to hear such sweet words about our customer support team!

5 / 5 Share

April 13, 2021

Good technical support team and very responsive. Many powerful features within the app which I have not fully utilized yet. Give them a try.

Using app

Over 1 year

Total reviews

9

Average rating

4.9

Developer Reply

We are so grateful for your kind words. Thank you so much!

5 / 5 Share

April 8, 2021

The staff installed the form for me! It has a lot of features and looks working very well!! The team answers very quickly!

Using app

10 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us a review! We're so grateful to have you as a part of our extended family of Shopify merchants!

5 / 5 Share

March 26, 2021

Life changing! And the app Team was super helpful and implemented the form for me. Highly recommended!

Using app

4 days

Total reviews

5

Average rating

5.0

Developer Reply

We are so grateful for your kind words. Thanks for sharing your review with us and the Shopify community.

5 / 5 Share

April 30, 2024

Yes, they came online in the chat room very quickly. They asked the right questions, and Deepa understood my problem with the form's URL and was able to help me save precious minutes.

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

Developer Reply

We are so grateful for your kind words. Thanks for sharing your review with us and the Shopify community.

5 / 5 Share

March 18, 2021

I used this app to help me build a custom form to streamline my custom order process. The form creation and customisation was easy to use and straight forward. When I couldn't get the form to work on my website I asked the help team to assist me. They went above and beyond to ensure the page with the form was exactly as I'd wanted. So helpful and would recommend.

Using app

17 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much! We're very happy to hear that you were able to get an awesome experience from some of our great specialists! If you face any issues with Shopify, feel free to reach out to us for professional help!

5 / 5 Share

March 12, 2021

I typically dread contacting support through email or chat. Amit at Form Builder/Hulk was quick to respond to my service request. Not only the initial request but each email exchange was answered promptly. Thank you Amit for your patience and for fixing my Form Builder issue.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We are so grateful for your kind words. Thanks for sharing your review with us and the Shopify community!

5 / 5 Share

March 5, 2021

Thanks so much for your help guys! I requested them to check an issue that I was experiencing then they responded and fix within 24 hours!

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your kind words! We're always standing by if you ever need any help again!

5 / 5 Share

March 4, 2021

This app gets customers to email me with their custom stencil requests... it works well - the forms are easy customizable and look great - I had a query and the customer service was fast and efficient.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us this amazing review about out app and customer support!

5 / 5 Share

March 4, 2021

Super easy to use, very interactive with loads of options and looks professional on my website. The support team is very fast which is a bonus.

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your kind words!

4 / 5 Share

Feb. 24, 2021

The form we built using this app works well, except that it is incompatible with our email (Office 365), so we are unable to take advantage of having email confirmations look like they are coming from our own business. We are looking into work-arounds. Hulk Apps tech support was very responsive and friendly; they just weren't able to provide a workable solution.

Using app

7 months

Total reviews

2

Average rating

4.5

Developer Reply

Thanks so much for taking the time to leave us a review and we hope it works out for you! If you need any help, please feel free to contact us.

5 / 5 Share

Feb. 14, 2021

Really great app, I am on the free plan (at the moment) but will probably upgrade when the time is right. I had a specific coding requirement and they fixed this for me very quickly with friendly service. I can't complain about anything! Thanks, Guy

Using app

9 days

Total reviews

2

Average rating

5.0

Developer Reply

Hey there, thanks so much for the review; we're so happy to hear you're loving our Form Builder app, and are glad you've been utilizing the free version. :-) You can always reach out to our support team - they're willing to help however they can!

5 / 5 Share

Feb. 12, 2021

We use free version and it's been great. We offer survey's for event planning, future clients and so much more. It's been really great and with no issues. Thanks!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us this amazing review. Please let us know if you need anything else! We are always standing by to help. :)