Hulk Contact Form Builder
Easy contact us form, custom forms & survey with form...
Rating
4.8
feedback
1,767
chart
#244
All reviews
Review RSS Feed
March 9, 2023
Great work guys! Easy app to set up and use, I am new to shopify form building and this worked brilliantly thank you! Highly recommended!
We are thrilled that you are happy with our app! Should you need anything else, you know where to find us.
March 8, 2023
Haris was super helpful! He led me through creating a new "Contact Us" page form and it really saved me alot of time and worry.
Thank you so much for your kind words and great review! We appreciate the feedback and are really pleased to hear that Haris was able to provide such great support. Our mission is to make sure our App helps you save time and worry, and we are thrilled to hear it succeeded!
March 8, 2023
This was a great solution for my business. Everything was quick to set up and easy to work with. Customer Support was quick to help me with a small issue I had during set up (I misunderstood the instructions). Customer Support had me fixed in less than ten minutes.
Thank you for your great review! We're so pleased to hear that our Hulk Form Builder app was a great solution for your business and that our Customer Experience team was able to quickly help resolve any issue you had. We're committed to making sure our customers are taken care of and their needs are met—so it truly means the world to us when we hear comments like these. Thanks again for the feedback and for being a part of the HulkApps family!
March 6, 2023
Toller Support von Kenan, mir konnte sofort geholfen werden. Tolle App würde ich sofort weiterempfehlen.
Vielen Dank für die netten Worte. Wir sind sicher, dass Kenan begeistert sein wird, wenn er Ihr Feedback liest.
March 3, 2023
amit was great! helped me get through the last few steps i couldn't figure to get the form published.
Thank you for your positive review regarding Amit, he truly is a gem! We strive to provide the best customer service experience to our users. Your feedback helps us to continuously improve our app so that users like you can have a great experience using it. We are glad you had a positive experience. Thank you for sharing your feedback!
March 3, 2023
So far so good! Kenan was super helpful with a simple fix (correcting my user error- ha!). Now to put it into action.
We are so glad you had such a great experience with Kenan! We are always here to make sure that you get your questions answered, and are thrilled that everything worked out so well. Thank you for leaving such a positive review for our Hulk Form Builder app!
March 1, 2023
Easy going, easy to install, and super speedy customer support...so happy with this result. I mainly just wanted a form that can be easy to edit & accept attached files. This is it.
Thank you so much for your review! We are so happy to hear that you are enjoying using our app and that it meets all of your needs. We strive to provide fast and reliable customer support and are delighted that you experienced this firsthand. Thank you for taking the time to review us and we look forward to continuing to provide you with great service.
Feb. 28, 2023
Good app helpful staff, thank you. I will recommend this to friends and family if they ever need a similar app.
Thank you for your wonderful review! We sincerely appreciate your kind words and your recommendation. We strive to provide the best possible service and we are glad to hear that we have met your expectations. We are committed to making the Hulk Form Builder app the best it can be and we thank you for your support!
Feb. 27, 2023
Very easy to use app. So many useful features. Sanjay from customer service was incredibly helpful.
Thank you for such a glowing review! We are delighted to hear that our app is easy to use and that Sanjay from Customer Experience Team was so helpful. We strive to provide the best experience to all of our customers, so we are thrilled that you are pleased with all of the features it has to offer. We appreciate your feedback!
Feb. 24, 2023
It's my first time using this app and so far it was really quick and easy to customize my form. I reached out to customer service (agent Khushbu) on the chat for assistance and they were prompt and able to update my website so that the form was working. So far so good.
Thank you for your review and for taking the time to share your experience with us! We are so glad to hear that the app was easy for you to customize and that you had a great experience with Khushbu from our Customer Experience Team. Your feedback means so much to us. We look forward to continuing to provide you with a great experience in the future. Thanks again!
Feb. 22, 2023
Nice Product and amazing customer support from SARAH KREZIC. I would recommend this app to everyone!
Thank you so much for your kind words about our Hulk Form Builder app. We're so pleased to hear that you appreciate the nice product and our amazing customer support from Sarah. We are humbled by your recommendation to everyone and we continue to strive to provide top-notch customer service. Thank you again for your review.
Feb. 20, 2023
Good App and customizations for the contact form to use on the Shopify store, and good support all around.
Thank you so much for your 5-star review! We are so pleased that you are happy with our app and customization! We strive to provide excellent support and it is great to hear that we have achieved that. Thank you again for your kind words!
Feb. 20, 2023
I have just started to use this APP but so far it seems excellent. Very quick help with a problem I was having using it but it really was easy to sort out.
Thank you for your review of our App! We are delighted to hear that you had a good experience using it and that our support team was helpful in resolving the issue quickly. We always strive to provide our users with the best quality product and customer support. We look forward to hearing more from you!
Feb. 15, 2023
The Hulk Form Builder works perfect for forms! The HelpCenter is very helpful and they reply very quick!
Thank you so much for your kind words! We are delighted to hear that our Hulk Form Builder is working perfectly for forms and that you found our Articles to be helpful. It sounds like we were able to answer your queries in a timely manner and we pride ourselves on customer satisfaction. Thank you for taking the time to share your positive experience with us. We look forward to having you as a happy customer for many more years to come!
Feb. 14, 2023
Love this app! I use it for some many things and it works great. I just got done emailing support to ask a question and they got back to me in under 5 min!!!! If you need a app for forms download this one.
Thank you so much for your kind words about our app! We are thrilled that you found so many uses for it and we are very proud of our fast customer support. We appreciate you recommending our app to others, and we hope to continue providing a great service for you and all our customers in the future.
Feb. 10, 2023
Very good when I had questions .Hari went on to see what the problem was and guided me on how to solve it with my hosting.
Thank you for your positive review! We are so glad to hear that our app exceeded your expectations. Our staff strives to provide the best service to our customers, and it is great to hear that Haris was so helpful in finding a solution to your problem. We look forward to continuing to serve you.
Feb. 7, 2023
nice support team, if i need to customize a form for my shop, this may be my first choice and i will introduce to other people
Thank you so much for leaving us such an amazing review! We're honored that you selected us as your first choice, and we're so pleased that you'll be recommending us to others. Our support team works hard to give our customers the best possible experience, so we're delighted to hear that you appreciate their efforts. Thanks again for taking the time to leave a review - we really appreciate it!
Feb. 6, 2023
Application facile d'utilisation et qui s'intègre bien au thème Chat disponible en Français, aide rapide et efficace ! Forfait gratuit disponible Je recommande cet appli !
Thank you very much for your positive review of our Hulk Form Builder. We are happy to hear that you find our app easy to use and that it integrates well with the theme. We're glad you also found the chat to be available in French, the support fast and efficient, and the free plan good. We're glad you recommended our app and look forward to serving you even better in the near future!
Feb. 10, 2023
Update 2/10/23: I wrote the review below a few days ago and am now updating it, as the team behind the app actually responded by fixing all the issues I'd mentioned in the original review. It's hard not to be impressed by the responsiveness there and I can't ding them for the features anymore since they're now available. The one thing they still need to do is let you choose the font on the header, not just the color, so it can match the rest of your form. The critique I'm going to stand by is that the only reason I felt a need to post the review was because their customer service clearly wasn't going to help me to the extent needed and I was frustrated to be put in that position when I was running against a tight deadline to get something live. For the Klaviyo issue, they said that it was probably an issue on Klaviyo's end and that I should contact them about it. Thankfully, I'm savvy enough to know when I'm being sent on a fool's errand. With the header color issue, they did give me html tags to sort of do what I wanted to do. So, I can't fault them too much there. Nonetheless, it was obvious that a permanent fix could be executed on their side with relative ease (which they've now done). It would have been great if they just acknowledged that and initiated it on their side instead of having me fix it with a code cludge. That said I'm bumping the rating three stars up to four and I would recommend this app! Original Review: I spent a full day setting this up on several stores. Here's my quick take on why it's only three stars: 1. The Klaviyo integration doesn't actually send Names into contacts. It just adds a custom property called "First Name" or "Last Name", which is worthless, as you can't use those fields as variables in emails. 2. For reasons I can't understand, you are unable to apply styling to the headers of your forms. So you can have your whole form designed in a specific color scheme and font, but then you're gonna be stuck with a generic gray header right on the top of it. Such a strange shortcoming, given how many things they let you modify in the design section. 3. Using it is pretty unintuitive. A lot of digging in and out of strangely organized menus. 4. There's an automatic email from an @hulkpapps.com address that goes out to everyone who submits their email address. You can turn this off but it is hidden in the strangest of places and took us ages to find. The three stars are because all the rest is good. I'm just really frustrated and disappointed that they'd go to all the trouble of developing such a robust app and somehow overlook shortcomings like this. The Klaviyo one is a dealbreaker. After spending a day setting this all up only to discover that glitch, I have to go back to the drawing board and find another app that handles this correctly and rebuild all my forms.
Thank you for the thorough review of our App. We apologize that the features you needed were initially not available and we thank you for your feedback as it has allowed us to make improvements to ensure that all our users have access to what they need. We are sorry that you had a negative experience and had to spend a day setting everything up only to find a glitch, however, we are glad that our quick response and effort to fix the issue have been recognized so that you have been able to continue using our app. We are continually working to improve our app and are now focusing on allowing users to customize the fonts on the header to match the rest of the forms. We thank you for recognizing us for responding and fixing the issues and recommending our app. Thank you!
Feb. 2, 2023
easy to use and i was able to customize the design to make it match my store. the support was great help and quick to respond
Thank you so much for taking the time to write a review for our app! We are delighted to hear that you were able to customize the design and that our support team was helpful and quick to respond when you had questions. We really appreciate your feedback and look forward to working with you in the future!