All reviews

Rating Breakdown

  • 5
    91% (1,519 ratings)
  • 4
    5% (82 ratings)
  • 3
    1% (10 ratings)
  • 2
    0% (8 ratings)
  • 1
    3% (50 ratings)

Reviews with Text

  • 86% (1,442)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 27, 2021

I had a few question and chat support was able to help and fix my issue. It was much appreciated. So far so good.

Using app

10 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi, Should you come across any other issues, please note we are here for you always! Have a great one! :)

5 / 5 Share

Dec. 22, 2021

Thank you for listening to my request, even though I'm on the free plan. The application is very good to use and does not limit much

Using app

9 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Thank you for giving our app a chance and enjoying its features so much. We appreciate it! Best regards from the team :)

5 / 5 Share

Jan. 10, 2022

At first, I was unable to get my stripe payment system working on my form. For some reason, the contact customer support form was not working which made it frustrating on my end. The team was able to get back to me and resolve my issue in a timely manner. I appreciate all the help from the team and the form is now working smoothly. Sorry, for the poor review at first. Everything on the app works as advertised and their customer support team was there to help me when I needed it.

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, thank you for your review! Please accept our sincere apologies, I will create a ticket manually from our side so we can proceed to help you with the issue you are facing. Check your inbox for an email we have sent you.

5 / 5 Share

Dec. 17, 2021

I am using this app and it works perfectly. I am very happy with it and with fast communication if I need any help. Highly recommended.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your kind recommendations :) We are pleased to hear we have assisted you and your store with the service we have provided, as well as the app features. All the best!

5 / 5 Share

Dec. 7, 2021

Great customer service and very user friendly! I got confused with the installation steps and they pointed me in the right direction to solve the problem. My client is happy, so I am happy!

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Hi, And a great review left by our dear merchant! Thank you. :) We appreciate the happiness and look forward to assisting you and your client further. Best wishes from the team,

5 / 5 Share

Dec. 1, 2021

We just started using this form builder and it's been great so far! We ran into a small issue with set-up and their help desk got back to us quickly and perfectly addressed the problem!

Store

Origine

Using app

About 3 hours

Total reviews

4

Average rating

5.0

Developer Reply

Hi, We are happy you found our app useful and our support team helpful. We are truly happy we have met your requirements! Thank you!

5 / 5 Share

Nov. 29, 2021

I've been using Form Builder with File Upload for quite some time and have installed it on a new site. Their support is very responsive and helpful. The app is great.

Using app

About 6 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hi team, We appreciate the time and effort you have invested into leaving us such a nice review. Thank you! Let us know should you need anything at all, please. Cheers :)

5 / 5 Share

Nov. 27, 2021

Application très moderne et facile à utiliser. J'aime beaucoup la formule Recapchat à la fin du formulaire! Sanjay m'a assisté afin d'intégrer une page contact sur ma boutique en ligne!

Store

CHALASO

Using app

5 days

Total reviews

3

Average rating

4.3

Developer Reply

Hi, Thank you for such kind words! We are truly pleased you found our app to be useful and our quick agent Sanjay helpful as he is truly helpful and quick with his responses. Thank you! Kindest regards :)

5 / 5 Share

Nov. 23, 2021

Nice support, quickly answer. App works correctly for me. Easy customization and setup. Congratulations!!!

Store

COLORS

Using app

6 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We always aim to keep our app as easy to use as possible, but also with various customization options for our merchants to use. Thank you for your amazing feedback. Kindest regards from the team :)

4 / 5 Share

Nov. 22, 2021

Just want to give a shout out to fabulous customer support. The app is behaving well and the support to set up correctly was brilliant. Not sure if this is quite what I am after for my specific needs, but it's doing a solid job as a base form app to talk to shopify and Klaviyo.

Using app

25 days

Total reviews

5

Average rating

4.0

Developer Reply

Thank you for taking the time to write us your feedback. We are happy our app is up to your expectations!

2 / 5 Share

Nov. 20, 2021

This is a good app - no question. But the pricing is crazy. The shopify app is $10pm here and $10pm there, for $7.90pm its just not worth it. I found a comparable app for $1.99pm (formbuilder) and its awesome!

Using app

30 minutes

Total reviews

3

Average rating

4.0

Developer Reply

Thank you for your valuable review. We truly appreciate all the feedback we receive because our brand is built upon it. We asked our manager to get in touch with you to fix the issues you were having.

5 / 5 Share

Nov. 18, 2021

I use this app to take customer parts and credit requests. I enjoy how simple it is to build the forms and download the data. I would like more clear API instructions. Support is very helpful and they respond quickly.

Using app

About 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are glad our support was helpful and quick to assist you when you needed us. We hope you will reach out should you need any other assistance at all. Thank you for investing your time into writing us a review :)

5 / 5 Share

Nov. 18, 2021

Could not get the form to show up. Reached out to support and got the answer straight away = "Please make sure you have enabled our app from Themes>>Customize>>Theme Settings>>App Embeds" that solved it!

Using app

21 days

Total reviews

4

Average rating

5.0

Developer Reply

Wow, We are glad it was an easy fix and that your store is good to go :) Thank you for sharing your experience with the words, we appreciate it!

5 / 5 Share

Nov. 18, 2021

It is so easy to install & creating & integrating. Also, the App support is so kind and helpful. Highly recommend

Using app

About 13 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your recommendation, much appreciated :) You are very kind and this feedback is truly helpful to us and the rest of our merchants. Thank you once again!

5 / 5 Share

Nov. 16, 2021

Great and fast customer support. I was having an issue with the form displaying on my site and their support team responded to and helped me solve the issue quickly.

Using app

About 23 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-)

5 / 5 Share

Nov. 16, 2021

Contact Support I truly mean that. I spent hours building a very detailed form only to stall trying to install it. I spent days attempting to figure it out myself. I contacted support at 1am using the chat feature. Sanjay responded within seconds and solved my headache within a min. We all think we know everything until we don’t. This program and the team behind it know their stuff %100. I couldn’t recommend this enough. Thank you again Sanjay.

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

This review made our day! We are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists! Please let us know if we can help with anything else!

4 / 5 Share

Nov. 15, 2021

I had trouble with my form in Form Builder and my request was resolved in a timely manner. We are now working on another issue. Hopefully this one is quickly resolved as well!

Using app

6 months

Total reviews

1

Average rating

4.0

Developer Reply

We are so grateful for your kind words. Thanks for sharing your review with us and the Shopify community.

5 / 5 Share

Nov. 14, 2021

Such a quick and easy app to use. I tried several other form builders before HulkApps, and this one is by far the most user-friendly with a professional finish on the forms. I missed a step when setting it up, and customer support had this fixed for me within minutes (thank-you Khushbu!) Highly recommend this app for those looking to introduce forms into their Shopify.

Using app

About 1 hour

Total reviews

9

Average rating

5.0

Developer Reply

Hi there! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; Khushbu will definitely be happy to read what you wrote. We put customer satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

5 / 5 Share

Nov. 10, 2021

App works great and I've been overall very happy with it. A few bugs here and there, but the customer service staff are quick to get it fixed. I'd recommend it

Using app

Over 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your 5-stars review. We always strive to do better. Please feel free to reach out to [email protected] with any further comments, concerns, or suggestions you wish to share. We would love to make things right for you.

5 / 5 Share

Nov. 8, 2021

Great customer service. The app does what I need it to for the most part. I wish it could collect phone numbers though.

Using app

9 days

Total reviews

3

Average rating

5.0

Developer Reply

That’s so exciting! Glad to hear you are happy with our app, and we'll try to add a number field in our yearly app enhancement, feel free to reach out for any help in the future. Thank you!