MAG: Form Builder
Simplify lead generation collection with user-friendly forms.
Rating
4.3
feedback
62
chart
#1,677
All reviews
Review RSS Feed
Jan. 13, 2026
This was easy to use and set up for someone without any website or form experience. Any issues were met quickly when contacting customer support!
Nov. 20, 2025
I wasted a lot of time with this app. At one point, I couldn't save any changes anymore. So much work for nothing... It's user-unfriendly in some places, especially with longer forms containing 20 or more questions. Otherwise, it's very simple and logically structured. But at one point, I couldn't save anymore. The file seemed to be corrupted. And this happened while the app was running. After a week of customer service being unable to help, I had to delete the app and choose a new one. I wasted a lot of time and have dissatisfied customers as a result.
We sincerely apologize for the inconvenience and frustration you experienced while using our app. We truly understand how valuable your time is, and we’re sorry that this issue affected your work and customers. Please know that we have addressed the reported issues, and our team is fully ready to provide you with any additional support you may need. If you’re willing to give us another opportunity, we’d be happy to assist you personally and ensure a smooth experience.
Aug. 29, 2025
After trying a few different form builders which had limited customization, I was really pleased to find this one. I was able to build exactly the form I needed. When I wanted a custom colour change to the automated emails the form generates, I contacted customer support and they made the change for me straight away. Thanks for your great customer service!
Jan. 30, 2025
The form is simple to use and the MyAppGurus team have been super helpful. When they changed the form function they offered to make the changes for us. We took them up on the offer and the new form is working great for us. MusiqHub
Dec. 29, 2024
It’s a great App which has allowed me to build a custom jewellery form for my clients to complete. Which has enabled me to capture information from my clients in one simple way so that I can create their custom piece
Nov. 15, 2024
The app is very easy to use and simple to work with. It meets most requirements in terms of integration and automation. The team's response to chat requests is phenomenally fast. I had a conflict with the font and a second time a question. Both were resolved within minutes. This is a great service.
Oct. 15, 2024
Best form-making application, created the form in 2 minutes with just three steps. Also, customer support provided custom CSS to match theme color.
Oct. 15, 2024
I was having trouble creating a form and I was able to get assistance for free.
Sept. 26, 2024
Awesome app! Meets our needs perfectly, plus the support staff is top-notch! I highly suggest this app for your contact and registration form needs.
Sept. 24, 2024
Fantastic support team! They were quick to respond to all my questions and helped with every request I had. The level of support I received was top-notch. The forms are also super easy to set up, making for a positive experience. Highly recommend!
We're thrilled to hear that you find our app straightforward and effective in its function! It's our pleasure to provide an app that meets your needs and expectations. Do not hesitate to share any additional feedback and suggestions, as your input helps us continually improve our service. Regards, MyAppGurus Team
Sept. 20, 2024
Great App - lots of options and simple integration into my shopify store. When we had a technical issue, it was responded to in under 5 minutes and the problem was resolved in under 20 minutes. Highly reccommend!
We're thrilled to hear that you find our app straightforward and effective in its function! It's our pleasure to provide an app that meets your needs and expectations. Do not hesitate to share any additional feedback and suggestions, as your input helps us continually improve our service. Regards, MyAppGurus Team
Sept. 19, 2024
A very good app for different types of forms. I love that they have a free plan too. As a non profit organization that's very helpful. Also the customer service is very good. If you face any problems they help you with it. My only complaint is that there's no export option on free plan. But I understand it but as a non profit organization you want to save money where you can save it.
Thank you so much for your wonderful review and for choosing our app to support your nonprofit organization! We’re thrilled to hear that you’ve found our app helpful and that our customer service has been able to assist you whenever needed. We understand the importance of keeping costs low for nonprofits, so as a token of appreciation for the valuable work you’re doing, we’d like to offer the export feature on the free plan just for your organization! Please reply to our email, and we’ll enable it for you right away. Thank you again for your support and for all the great work you’re doing.
Sept. 17, 2024
Great support from the team. The app is highly functional, would recommend to all!
We're thrilled to hear that you find our app straightforward and effective in its function! It's our pleasure to provide an app that meets your needs and expectations. Do not hesitate to share any additional feedback and suggestions, as your input helps us continually improve our service. Regards, MyAppGurus Team
Sept. 12, 2024
Excellent experience !!
Thank you for your wonderful review! We are delighted to hear that our customer service team was friendly and helpful in assisting you with the issue you reported. We strive to ensure our customers have the best experience with our app and we are thrilled to have remedied this issue. We appreciate your feedback and we thank you for your patience and continued loyalty.
May 28, 2024
I signed up for a free plan, installed the app, and set up the form, and everything was running smoothly at first. However, without any prior notice, the app suddenly stopped working. I only found out because users began informing me that they were unable to submit their forms. It turns out the company decided to eliminate the free plan without any warning. This abrupt change caused a lot of inconvenience and disruption, as we relied on this app for our operations. The lack of communication and sudden termination of the free plan left us scrambling to find an alternative solution, leading to frustration and a loss of trust in the company's reliability. The answer was: We have curated new plans for you, please upgrade to the plan. Terrible.
We sincerely apologize for the inconvenience caused by the recent changes to our pricing. We understand your frustration and want to make it right. Our team lead has also reached out to ensure all your concerns are addressed. If you have any further issues or suggestions, please let us know. We value your feedback and look forward to supporting you and your business now and in the future.
May 13, 2024
What a simple-to-use app! The customer team is fantastic!
Thank you for your wonderful review! We are delighted to hear that our customer service team was friendly and helpful in assisting you with the issue you reported. We strive to ensure our customers have the best experience with our app and we are thrilled to have remedied this issue. We appreciate your feedback and we thank you for your patience and continued loyalty.
May 7, 2024
Great App and even better customer service. I have generated a form to receive CV's for work candidates and MAG has been a great decision. Easy to set and clean layout. Recommend it!
Thank you for your wonderful review! We are delighted to hear that our customer service team was friendly and helpful in assisting you with the issue you reported. We strive to ensure our customers have the best experience with our app and we are thrilled to have remedied this issue. We appreciate your feedback and we thank you for your patience and continued loyalty.