MAG: Contact Form Builder
Transforming Data Dynamics with Form builder Shopify
Rating
4.2
feedback
55
chart
#2,279
All reviews
Rating Breakdown
Review RSS Feed
Feb. 1, 2024
El soporte fue muy atento en resolver todas las respuestas que tuve. Aplicación fácil de utilizar.
Thank you for your wonderful review! We are delighted to hear that our customer service team was friendly and helpful in assisting you with the issue you reported. We strive to ensure our customers have the best experience with our app and we are thrilled to have remedied this issue. We appreciate your feedback and we thank you for your patience and continued loyalty.
Jan. 31, 2024
not showing on front side
First of all, I'd like to apologize for any inconvenience you may have experienced while using our form builder app. We value our merchants' satisfaction and strive to provide the best possible service. Unfortunately, our team was on holiday last week, which resulted in a delay in providing you with the quick and high-quality support you deserve. Could you please share your specific requirements with us so that we can assist you more effectively? Once again, I apologize for any inconvenience this may have caused.
Jan. 29, 2024
This app is very helpful, easy to use and customer support is very supportive.
Thank you for your wonderful review! We are delighted to hear that our customer service team was friendly and helpful in assisting you with the issue you reported. We strive to ensure our customers have the best experience with our app and we are thrilled to have remedied this issue. We appreciate your feedback and we thank you for your patience and continued loyalty.
Jan. 17, 2024
Had issues immediately after installing it did not even bother to reach out to anyone as from reading the previous reviews there wasn't much help
Thanks for sharing your feedback. We apologize for any inconvenience you may have faced. To better understand your specific issues and ensure they are addressed promptly, we would greatly appreciate any additional details or suggestions you can provide. Sorry & Regards.
Jan. 16, 2024
- The app incorporates all essential features, making it easy to get started. Anticipating further enhancements. - The support team efficiently resolves my issues. Optimizing the chatbot would be a valuable addition.
Thank you for your wonderful review! We are delighted to hear that our customer service team was friendly and helpful in assisting you with the issue you reported. We strive to ensure our customers have the best experience with our app and we are thrilled to have remedied this issue. We appreciate your feedback and we thank you for your patience and continued loyalty.
Jan. 16, 2024
Una aplicación que nos está permitiendo agilizar todo el proceso de integración con nuestro CRM, muy recomendable.
Jan. 5, 2024
I don't get what the hype is... upon setting up the forms I encountered so many difficulties - 1. all of my answered checkboxes are not showing in submissions 2. did not receive email upon checking and entering admin configure email 3. there's no submission complete message. all my answers were erased after clicking "Submit". There should be a thank you message afterward. Spoke to cs but they have a hard time understanding me just keep repeating the same thing... So disappointed and a waste of time.
I apologize for any inconvenience you may have encountered while utilizing our form builder application. Ensuring our merchant's satisfaction is of utmost importance to us, and we are committed to delivering the highest level of service. We have carefully reviewed your requirements and are here to assist you with any issues you may be facing. Feel free to reach out to us via the live chat on the app dashboard, and we will promptly address and resolve any errors you are experiencing. I sincerely regret any inconvenience this may have caused and appreciate your understanding.
Dec. 22, 2023
Great add on. Super easy to use and support is super quick to help.
Thank you for your wonderful review! We are delighted to hear that our customer service team was friendly and helpful in assisting you with the issue you reported. We strive to ensure our customers have the best experience with our app and we are thrilled to have remedied this issue. We appreciate your feedback and we thank you for your patience and continued loyalty.
Dec. 21, 2023
Easy Installation, responsive and helpful support team - Thanks for such a valuable app!
Dec. 20, 2023
Very nice service. They even helped me in customization of form with providing the HTML and CSS code
Thank you for your wonderful review! We are delighted to hear that our customer service team was friendly and helpful in assisting you with the issue you reported. We strive to ensure our customers have the best experience with our app and we are thrilled to have remedied this issue. We appreciate your feedback and we thank you for your patience and continued loyalty.
Nov. 6, 2023
I have had some great parts of this app and some frustrating parts, but the people who work for the app were able to fix my issues. For this, I’m giving this app 5 stars again. They were able to fix the initial horrendous look for the responses and now the responses look great.
Thank you for your wonderful review! We are delighted to hear that our customer service team was friendly and helpful in assisting you with the issue you reported. We strive to ensure our customers have the best experience with our app and we are thrilled to have remedied this issue. We appreciate your feedback and we thank you for your patience and continued loyalty.
Oct. 9, 2023
broken. does not work anymore. do not bother...
Thank you for sharing your thoughts and rating our Form Builder App! Your feedback is highly valued as we work towards constant improvement for an enhanced customer experience. If there's anything specific we can assist you with or improve upon to make our app work even better for you, please don't hesitate to let us know. We're here to ensure you get the most out of our app!
Oct. 5, 2023
So happy with the app and the service from the support team! Amazingly quick response time, I had my changes sorted within an hour of adding the app. I also found that I had to add an element to the form, then go back out, then back into that element before my edits would save. But overall, the form looks excellent and it was FREE! Completely brilliant.
Thank you for your wonderful review! We are delighted to hear that our customer service team was friendly and helpful in assisting you with the issue you reported. We strive to ensure our customers have the best experience with our app and we are thrilled to have remedied this issue. We appreciate your feedback and we thank you for your patience and continued loyalty.
Oct. 2, 2023
Amazing App! Easy and with efficient technical support!
Thank you for your wonderful review! We are delighted to hear that our customer service team was friendly and helpful in assisting you with the issue you reported. We strive to ensure our customers have the best experience with our app and we are thrilled to have remedied this issue. We appreciate your feedback and we thank you for your patience and continued loyalty.
Sept. 27, 2023
This app is easy too use. When i have a problem, customer service is there always to help me. I recommend this app!
Thank you for your wonderful review! We are delighted to hear that our customer service team was friendly and helpful in assisting you with the issue you reported. We strive to ensure our customers have the best experience with our app and we are thrilled to have remedied this issue. We appreciate your feedback and we thank you for your patience and continued loyalty.
Sept. 26, 2023
very helpful customer service!
Thank you for your wonderful review! We are delighted to hear that our customer service team was friendly and helpful in assisting you with the issue you reported. We strive to ensure our customers have the best experience with our app and we are thrilled to have remedied this issue. We appreciate your feedback and we thank you for your patience and continued loyalty.
Sept. 15, 2023
Can't believe this app is free and also the online support is amazing, like others have mentioned, was looking to apply some custom CSS and the support folks were straight on it explaining what to do! All the options you could possibly want for a form are here, color picker, ranger selector, drop downs, email, text boxes, and many more. Highly recommended!
Thank you for your wonderful review! We are delighted to hear that our customer service team was friendly and helpful in assisting you with the issue you reported. We strive to ensure our customers have the best experience with our app and we are thrilled to have remedied this issue. We appreciate your feedback and we thank you for your patience and continued loyalty.
Sept. 12, 2023
I recommend this app. can be set up very easily and quickly, and in addition, I could set up the form exactly to my liking. I communicated with support, who very willingly helped me with everything. Thanks!
Thank you for your wonderful review! We are delighted to hear that our customer service team was friendly and helpful in assisting you with the issue you reported. We strive to ensure our customers have the best experience with our app and we are thrilled to have remedied this issue. We appreciate your feedback and we thank you for your patience and continued loyalty.